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NAPCO LIMITED WARRANTY 

NAPCO SECURITY SYSTEMS, INC. (NAPCO) warrants its products to be free from manufacturing 
defects in materials and workmanship for thirty-six months following the date of manufacture. NAPCO will, 
within said period, at its option, repair or replace any product failing to operate correctly without charge to 
the original purchaser or user. 
 
This warranty shall not apply to any equipment, or any part thereof, which has been repaired by others, 
improperly installed, improperly used, abused, altered, damaged, subjected to acts of God, or on which any 
serial numbers have been altered, defaced or removed. Seller will not be responsible for any dismantling or 
reinstallation charges. 
   
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE 
DESCRIPTION ON THE FACE HEREOF. THERE IS NO EXPRESS OR IMPLIED WARRANTY OF 
MERCHANTABILITY OR A WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. 
ADDITIONALLY, THIS WARRANTY IS IN LIEU OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE 
PART OF NAPCO. 
   
Any action for breach of warranty, including but not limited to any implied warranty of merchantability, must 
be brought within the six months following the end of the warranty period.  
   
IN NO CASE SHALL NAPCO BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL 
DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, EVEN IF 
THE LOSS OR DAMAGE IS CAUSED BY THE SELLER'S OWN NEGLIGENCE OR FAULT. 
   
In case of defect, contact the security professional who installed and maintains your security system. In 
order to exercise the warranty, the product must be returned by the security professional, shipping costs 
prepaid and insured to NAPCO. After repair or replacement, NAPCO assumes the cost of returning 
products under warranty. NAPCO shall have no obligation under this warranty, or otherwise, if the product 
has been repaired by others, improperly installed, improperly used, abused, altered, damaged, subjected 
to accident, nuisance, flood, fire or acts of God, or on which any serial numbers have been altered, 
defaced or removed. NAPCO will not be responsible for any dismantling, reassembly or reinstallation 
charges. 
 
This warranty contains the entire warranty. It is the sole warranty and any prior agreements or 

representations, whether oral or written, are either merged herein or are expressly canceled. NAPCO 
neither assumes, nor authorizes any other person purporting to act on its behalf to modify, to change, or to 
assume for it, any other warranty or liability concerning its products. 
 
In no event shall NAPCO be liable for an amount in excess of NAPCO's original selling price of the product, 
for any loss or damage, whether direct, indirect, incidental, consequential, or otherwise arising out of any 
failure of the product. Seller's warranty, as hereinabove set forth, shall not be enlarged, diminished or 
affected by and no obligation or liability shall arise or grow out of Seller's rendering of technical advice or 
service in connection with Buyer's order of the goods furnished hereunder. 
   
NAPCO RECOMMENDS THAT THE ENTIRE SYSTEM BE COMPLETELY TESTED WEEKLY. 
   

Warning: 

Despite frequent testing, and due to, but not limited to, any or all of the following; criminal 

tampering, electrical or communications disruption, it is possible for the system to fail to perform as 
expected. NAPCO does not represent that the product/system may not be compromised or circumvented; 
or that the product or system will prevent any personal injury or property loss by burglary, robbery, fire or 
otherwise; nor that the product or system will in all cases provide adequate warning or protection. A 
properly installed and maintained alarm may only reduce risk of burglary, robbery, fire or otherwise but it is 
not insurance or a guarantee that these events will not occur. CONSEQUENTLY, SELLER SHALL HAVE 
NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, OR OTHER LOSS BASED ON A 
CLAIM THE PRODUCT FAILED TO GIVE WARNING. Therefore, the installer should in turn advise the 
consumer to take any and all precautions for his or her safety including, but not limited to, fleeing the 
premises and calling police or fire department, in order to mitigate the possibilities of harm and/or damage.  
 
NAPCO is not an insurer of either the property or safety of the user's family or employees, and limits its 
liability for any loss or damage including incidental or consequential damages to NAPCO's original selling 
price of the product regardless of the cause of such loss or damage. 
   
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or 
limitation of incidental or consequential damages, or differentiate in their treatment of limitations of liability 
for ordinary or gross negligence, so the above limitations or exclusions may not apply to you. This 
Warranty gives you specific legal rights and you may also have other rights which vary from state to state.        

NAPCO Security Systems, 333 Bayview Avenue,  Amityville,  NY 11701                                                                                                   DESIGN PATS. PENDING 

THE FOLLOWING STATEMENT IS REQUIRED BY THE FCC

.

 

 

This equipment generates and uses radio-frequency energy and, if not installed and used properly, that 
is, in strict accordance with the manufacturer's instructions, may cause interference to radio and 
television reception.  It has been type tested and found to comply with the limits for a Class-B computing 
device in accordance with the specifications in Subpart J of Part 15 of FCC Rules, which are designed 
to provide reasonable protection against such interference in a residential installation. 
However, there is no guarantee that interference will not occur in a particular installation. If this 
equipment does cause interference to radio or television reception, which can be determined by turning 

the equipment off and on, the user is encouraged to try to correct the interference by one or more of the 
following measures: reorient the receiving antenna; relocate the computer with respect to the receiver; 
move the computer away from the receiver; plug the computer into a different outlet so that computer 
and receiver are on different branch circuits. 
If necessary, the user should consult the dealer or an experienced radio/television technician for 
additional suggestions. The user may find the following booklet prepared by the Federal 
Communications Commission helpful: “How to Identify and Resolve Radio-TV Interference Problems”. 
This booklet is available from the U.S. Government Printing Office, Washington, DC 20402; Stock No. 
004-000-00345-4. 

Summary of Contents for SECURITY COMMAND CENTER

Page 1: ...1 OPERATING GUIDE for your COMMAND CENTER NAPCO 2005 OI287C 5 05 SECURITY COMMAND CENTER R 1 2 3 B 4 5 6 C 7 8 9 0 P Q G U NEXT YES PRIOR NO VIEW ARMED STATUS SYSTEM READY 09 15 05 12 05 AM...

Page 2: ...tate of readiness by testing it at least once a week in both the ac battery and battery only modes ask your alarm professional how to make these tests INTRODUCTION IMPORTANT TEST YOUR SYSTEM WEEKLY Te...

Page 3: ...ELL PHONE STYLE 24 SETTING THE DATE AND TIME 26 KEYPAD MESSAGES 27 GLOSSARY 30 SYSTEM TROUBLE ERROR CODES 33 TROUBLESHOOTING 38 TO SILENCE AN ALARM ENTER YOUR CODE AND PRESS U FOR SERVICE CALL _______...

Page 4: ...4 KEYPAD CONTROLS INDICATORS 1 2 3 4 5 6 7 12 8 9 10 11 VIEW SYSTEM READY 01 01 05 12 05 AM...

Page 5: ...tors Numerical Keys 1 9 0 Used to enter codes zone numbers etc ENTER Button Entry key Causes the entered code or selected function to be executed STAY Button 1 Bypasses all Interior Zones simultaneous...

Page 6: ...ining in 10 second steps Note If you enter a wrong code the keypad will display INVALID ENTRY TRY AGAIN 3 Leave the premises Leave through the exit door before exit time expires Priority Arming If you...

Page 7: ...arm disarm a different area 1 Press the numerical key representing the other area number 2 Press G followed by U The keypad will now provide status and control of that area 3 Enter your User Code foll...

Page 8: ...instant protection press and hold down P for 2 seconds at any time after the system is armed When armed with Instant Protection opening the entry door will cause an immediate alarm When arming with In...

Page 9: ...he system awaking the family Press U to activate Easy Exit on your system GEM P3200 GEM P9600 V20 or greater GEM P816 P1632 V9A or greater Emergency Buttons Only available if programmed The Blue Emerg...

Page 10: ...s disarmed the window will continue to display ALARM followed by the zone s violated 2 To reset the display note the zones violated then press C Ambush Optional Your Ambush Code Type is TYPE 1 Prefix...

Page 11: ...a smoke detector tripped its red alarm indicator light will be on After the alarm condition is corrected thermostat cooled down smoke cleared from detector etc pressing C again will reset the keypad w...

Page 12: ...th all those who use the building 1 In a residence sleep with the bedroom door closed A closed door will hold back deadly smoke while you escape 2 When the fire alarm signals escape quickly Do not sto...

Page 13: ...13 FIRE PROTECTION Floorplan Draw a plan of your premises in the space provided below Floorplan...

Page 14: ...es because the fire may be a slow smoldering low heat type producing smoke because they may not be near the fire or because the heat of the fire may bypass them These detectors will not detect oxygen...

Page 15: ...d for longer than one minute Display Zone Faults Displays the zone number of zones that are not secured If needed press the NEXT and PRIOR Buttons as displayed on screen to scroll faulted zones requir...

Page 16: ...ys trouble conditions that have been detected on the Fire Zone s Use NEXT P and PRIOR Q to scroll zones required for GEM P3200 9600 panels GEM P816 1632 panels will auto scroll Activate Chime The Chim...

Page 17: ...he Function Menu scroll to RESET SENSOR MSG and press U If you cannot correct the problem call for service Note This function available with GEM P9600 and GEM P3200 control panels only Start Exit Time...

Page 18: ...4 hours To Delay Arm the system With the function TO ARM IN 1 4 HRS displayed in the window enter the desired Delay Arming time in hours 1 2 3 or 4 followed by U At the end of this 1 4 hour Delay Armi...

Page 19: ...o the next group or PRIOR Q to scroll back to the previous group Press C when done Note This function available with GEM P9600 and GEM P3200 control panels only Relay Group 01 ________________________...

Page 20: ...to 45 sec onds at your option by consulting with your installer Regular Burglary Non 24 Hour Zone reports are aborted by disarming within the delay period 24 Hour Zones and zones programmed to report...

Page 21: ...tral station acknowledges receipt ringback exit delay will start If ringback is not heard within about 30 seconds a communication problem may exist call for service Function 11 Start Exit Time may the...

Page 22: ...when U is pressed Repeat Steps 1 through 3 for each User Code to be programmed Erasing a User Code 1 Enter the digits of the user number to be erased followed by RR 2 Press G0 to erase each digit of...

Page 23: ...panel enter all three digits of the user number 4 Press U to save the code Note Duplicate Codes are not allowed therefore a duplicate Code entered in the LCD Window will erase when U is pressed Press...

Page 24: ...he next zone or to any other zone Move the cursor to the displayed zone number i e 01 using R and B Change the zone number using keys 0 through 9 Enter two digits for the zone number after entering th...

Page 25: ...NO5 5 mno5 6 PQR6 6 pqr6 7 STU7 7 stu7 8 VWX8 8 vwx8 9 YZ90 9 yz90 0 SPACE 0 Reserved CELL PHONE STYLE ENTRY Use R and B buttons to move the cursor as needed Press U to save Hold G and press number to...

Page 26: ...enter 07 29 00 2 Press U to save the Date Programming the Time After entering in the Date press NEXT P for the Time Entry screen 1 At the Enter Time screen simply punch in the correct time using the n...

Page 27: ...dicates Service Code active I indicates arming with Instant protection Entry delay in progress XXX shows entry time remaining in seconds System armed With the GEM P3200 9600 panels the I indicates arm...

Page 28: ...ess C to silence sounder Evacuate premises or correct cause of alarm For partitioned systems only Code not valid for area Wrong code entered or Easy Bypass function not enabled In Manager s Mode Armin...

Page 29: ...receives an acknowledgment from the central station of the cancellation of the alarm signal Indicates problem s detected on system See examples below and SYSTEM TROUBLE ERROR CODES for a complete list...

Page 30: ...by its own keypad or by a keypad of a different Area through Managers Mode Arming Disarming Turning the system on off by entering your code at the keypad then pressing U Battery Backup power source in...

Page 31: ...ort Delay see Abort Delay Report A transmission to a central station notifying of a change in the status of the system alarm trouble low battery etc RF Low Battery Wireless sys tems only Weak transmit...

Page 32: ...elay only occurs if re entry takes place through the normal exit entry door first Fire Zone Detects fire alarms or trouble conditions Interior Zones Circuits within the premises usually including spac...

Page 33: ...System Trouble Condition Action E01 00 AC Power Failure This trouble will occur if AC power is not present Make sure system transformer is plugged into AC receptacle and check the circuit breaker oth...

Page 34: ...equired for the GEM PIR and GEM GB The replacement battery for the GEM SMK is the Duracell MN1604 9 Volt Alkaline 2 required The GEM DT Dual Technology Sensor requires 4 C cell alkaline batteries Warn...

Page 35: ...se Fail ure NN Relay Board Number Call installing company for service E15 NN RF Transmitter Tamper Wireless Transmitter Tamper Cover removed NN Transmitter Number Call installing company for service E...

Page 36: ...the sensor is able to detect activity in the area clear any obstacles which may be blocking the sensor from detecting activity Press C to clear the display and then use the Function Menu to Reset Sens...

Page 37: ...re zone indicated Call installing company for service GEM P1632 and GEM P816 panels only E51 00 Bell Siren Trouble There is a problem with the Bell or Siren Call installing company for service E58 00...

Page 38: ...the scrolling error codes which represent the trouble Press C and you will now be able arm to the system but the trouble must be fixed as soon as possible See Page 7 33 The Fire Alarm is sounding and...

Page 39: ...39 NOTES...

Page 40: ...any or all of the following criminal tampering electrical or communications disruption it is possible for the system to fail to perform as expected NAPCO does not represent that the product system ma...

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