Document # 720006-0000
August, 2011
37
Service Manual
7 Service & Support
7.1 Returning printers back to Nanoptix for repairs (RMA)
•
Send repair approval request to Nanoptix Inc. which should include:
-
Printer model #
-
Serial
#
-
Brief problem description
•
Ship defective products to Nanoptix Inc.
•
Ensure that each package being sent is identified by the specified RMA number
NOTE: Make sure to place a blank ticket or a piece of paper between thermal print head
and roller for shipping and storage.
United States of America
Canada and International
RMA
#
XXXXXX RMA
#
XXXXXX
Nanoptix
Inc.
Nanoptix
Inc.
C/o
Brunswick
Brokers
699
Champlain
St.
48
Customs
Loop
Dieppe,
NB,
Canada
Houlton,
ME,
USA
E1A
1P6
04730
NOTE: It is imperative to have every package clearly identified by an RMA number.
7.2 Technical Support Contact Information
Service department
Nanoptix Inc.
699 Champlain St.
Dieppe, NB, Canada
E1A 1P6
Tel: 506.384.3388
Fax: 506.384.3588
E-mail: [email protected]
Web site:
www.nanoptix.com
Summary of Contents for PayCheck Slim
Page 1: ...Service Manual First Edition December 11 2009 August 29 2011 Document 720006 0000...
Page 22: ...Document 720006 0000 August 2011 16 Service Manual Figure 10 Ticket Specifications...
Page 27: ...Document 720006 0000 August 2011 21 Service Manual Figure 12 Side View Mounted in Position B...
Page 28: ...Document 720006 0000 August 2011 22 Service Manual Figure 13 Side View Mounted in Position C...
Page 29: ...Document 720006 0000 August 2011 23 Service Manual Figure 14 Front View...
Page 30: ...Document 720006 0000 August 2011 24 Service Manual Figure 15 Back View...
