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NAL Research Corporation (TN2004-39-V3.2) 

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12.

 

If the breakout box and handset are not available, use the following steps to check if the SIM or the 
Phone Control is locked: 

a.

 

If using the SatTerm software, open the AT Command Table for the AT+CPIN command and 
click the Read button. If NOT using the SatTerm software, enter the command “AT+CPIN?” 

b.

 

If the response from the A3LA-I is “SIM PIN”, then the SIM is currently locked (or 
activated). To remove the SIM, do the followings: 

 

If using the SatTerm software: 

i.

 

Enter the SIM PIN code (each SIM is shipped with the default code of 1111) in the 
“p” box, and then click the Send button. If the PIN code is correct, the response 

from the A3LA-I should be “OK”. 

ii.

 

Open the AT Command Table for the AT+CLCK command, and then choose “SC” 
from the “f” box, choose “0” from the “m” box and enter the PIN code (again the 
default code is 1111) in the “p” box. Then, click the Send button. If the PIN code is 

correct, the response should be “OK”.  

iii.

 

Now, the SIM is removed and ready to be used. 

 

If NOT using the SatTerm software: 

i.

 

Enter the following command AT+CPIN=“PIN code” (where the default PIN code is 
1111). If the PIN code is correct, the response should be “OK”. 

ii.

 

Enter the following command: AT+CLCK=“SC”,0,“PIN code”. If the PIN code is 
correct, the response should be “OK”.  

iii.

 

Now, the SIM is removed and ready to be used. 

 

c.

 

If the response is “PH PIN”, then the surface control for the A3LA-I is currently locked and 

the phone PIN code needs to be entered in order to use the commands that operate the 
A3LA-I. To unlock the A3LA-I surface control, do the same procedure in part b above 
except “CS” should be chosen instead of “SC” in step ii.   

d.

 

If the response is “READY” or “SIM PIN2”, then the SIM is not locked and the A3LA-I is 

ready to be used. No PIN code needs to be entered. 

e.

 

If the response is “SIM PUK” or “SIM PUK2”, contact your service provider. 

 
 

 
 
 
 

 

TECHNICAL SUPPORT INFORMATION 

For technical support, please contact us at: 

Phone: 703-392-1136 x200 or 

E-mail: [email protected] 

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