special, express or implied and no representative or person including a Nady dealer, agent, or
employee is authorized to assume for us any other liability in connection with the sale or use of
this Nady Systems’ product.
Whereas some states do not allow limitations on how long implied warranties last, and do not
allow exclusion of incidental or consequential damages, the above limitations and exclusions
may not apply to you. This warranty gives you specific legal rights and you may also have other
rights which may vary from state to state.
This warranty is subject to the following conditions:
1) This system must have been purchased from an authorized Nady dealer and all warranty
service must be performed by Nady’s service department. Any service not performed by Nady
will automatically void this warranty.
2) Items not covered: physical damage resulting from improper handling of the unit in transit
from the factory by the shipper (Nady Systems is not responsible for such damage and all such
claims must be made against the shipping company by the consignee); defects caused by
normal wear of the product (expendable parts are typically connectors, cables, potentiometers,
switches and similar components); damage or defects caused by abuse, neglect, accident,
failure to connect or operate the unit in any way that does not comply with applicable technical
or safety regulations, or improper repair, excessive heat or humidity, alteration or unreasonable
use of the unit, causing cracks, broken cases/housings or parts; damage caused by leaking bat-
teries; finish or appearance items; items damaged in shipment en route to Nady Systems, Inc. for
repair. The warranty is null and void if any Nady serial number has been removed or defaced.
How To Obtain Service:
1) If factory service is required, you must contact our Service Department at (510) 652-
2411 for an (RA) return authorization number. Make sure the RA number is clearly marked on the
outside of your package. (Please note: if an RA number is not included, our shipping department
cannot accept your package.)
2) Send the unit back to Nady Systems, 6701 Shellmound Street, Emeryville, CA, 94608, freight
pre-paid. You must include proof of date and place of purchase (i.e., photocopy of your bill of
sale) or Nady cannot be responsible for repair or replacement. Nady Systems, Inc. will not repair,
nor be held responsible, for any units returned without proper identification, return address,
and RA number clearly marked on the package.
3) Per the above, Nady will perform all warranty service and return the unit to you at no charge.
Nady Systems will inform the buyer if product sent in does not meet the terms of this warranty
and will provide a quote for fixing the unit and/or shipping it back exclusively at the buyer’s
expense.
SERVICE INFORMATION
I
n the U.S.
If you are experiencing operational problems with your system, please refer to the Support page
at
www.nady.com
for assistance. Should your wireless system require service, please contact the Nady
Service Department at (510) 652-2411 for a Return Authorization (R/A) Number and service quote (if out of
warranty). Make sure the R/A Number is clearly marked on the outside of the package that you are returning.
If your unit is out of warranty, please enclose a cashier’s check or money order (or pay by credit card) per
instructions by the Nady Service Department. Ship your unit prepaid to: Nady Systems, Service Dept, 6701
Shellmound Street, Emeryville, CA 94608. Include a brief description of the problem you are experiencing.
For service of a unit under warranty, please follow the instructions in the following section.
Outside the U.S.
For service or warranty matters please contact the Nady distributor in your country through
the dealer/store from which you purchased this product.
DO NOT ATTEMPT TO SERVICE THIS UNIT YOURSELF AS IT CAN BE DANGEROUS
AND WILL ALSO VOID THE WARRANTY
17