Nady Systems ENC Duet, Owner'S Manual

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Nady Systems, Inc. warrants to the original consumer purchaser that the unit is free from
any defects in material or workmanship for a period of one year from the date of original
retail purchase. If any such defect is discovered within the warranty period, Nady Systems,
Inc. will repair or replace the unit free of charge, subject to verification of the defect or
malfunction upon return to Nady Systems. Please do not return your Nady product to the
store where it was purchased as Nady Systems handles your warranty service directly.
Communication with our Service Department is the most efficient means of servicing your unit
and we are dedicated to keeping you a satisfied customer.
To the extent permitted by law, any applicable implied warranties, including warranties
of merchantability and fitness are hereby limited to one year from the date of purchase.
Consequential or incidental damages resulting from a breach of any applicable express or
implied warranties are hereby excluded. This warranty is in lieu of all other agreements and
warranties, general or special, express or implied and no representative or person including
a Nady dealer, agent, or employee is authorized to assume for us any other liability in
connection with the sale or use of this Nady Systems’ product.
Whereas some states do not allow limitations on how long implied warranties last, and
do not allow exclusion of incidental or consequential damages, the above limitations and
exclusions may not apply to you. This warranty gives you specific legal rights and you may
also have other rights which may vary from state to state.
This warranty is subject to the following conditions:
1) This system must have been purchased from an authorized Nady dealer and all warranty
service must be performed by Nady’s service department. Any service not performed by
Nady will automatically void this warranty.
2) Items not covered: physical damage resulting from improper handling of the unit in
transit from the factory by the shipper (Nady Systems is not responsible for such damage
and all such claims must be made against the shipping company by the consignee); defects
caused by normal wear of the product (expendable parts are typically connectors, cables,
potentiometers, switches and similar components); damage or defects caused by abuse,
neglect, accident, failure to connect or operate the unit in any way that does not comply with
applicable technical or safety regulations, or improper repair, excessive heat or humidity,
alteration or unreasonable use of the unit, causing cracks, broken cases/housings or parts;
damage caused by leaking batteries; finish or appearance items; items damaged in shipment
en route to Nady Systems, Inc. for repair. The warranty is null and void if any Nady serial
number has been removed or defaced.
How To Obtain Service:
1) If factory service is required, please contact our Service Department at (510) 652-2411
for a return authorization (R/A) number. Make sure the R/A number is clearly marked on
the outside of your package. (Please note: if an R/A number is not included, our Shipping
Department cannot accept your package.)
2) Send the unit back to Nady Systems, 6701 Shellmound Street, Emeryville, CA, 94608,
freight pre-paid. You must include proof of date and place of purchase (i.e., photocopy
of your bill of sale) or Nady cannot be responsible for repair or replacement. Nady
Systems, Inc. will not repair, nor be held responsible, for any units returned without proper
identification, return address, and R/A number clearly marked on the package.
3) Per the above, Nady will perform all warranty service and return the unit to you at no
charge. Nady Systems will inform the buyer if product sent in does not meet the terms of this
warranty and will provide a quote for fixing the unit and/or shipping it back exclusively at
the buyer’s expense.
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ONE-YEAR LIMITED WARRANTY