My Press Warranty
No Press Left Behind Policy
Don’t panic, we’re here for you! Should your equipment experience any issues outside of the warranty period, we
will work with you directly to determine and implement the best corrective solution. This policy also applies to
non-warranty related occurrences. To implement this policy please contact us directly. We are proud of My Rosin
Press and wish to support every customer, regardless of concern. There will be no press left behind!
Warranty Coverage
MyPress Solventless products are warrantied against defects in material and workmanship. Warranty is void if
equipment has been damaged by accident, unreasonable use, neglect, unauthorized and/or improper service,
or other causes not arising out of defects in material and workmanship. This warranty does not cover damage
caused by normal wear and tear, neglect or lack of proper maintenance. This warranty is for the original
purchaser/owner only, it is not transferable.
Warranty Duration
There is a LIFETIME warranty on major components, circuit boards and all other components due to failure from
manufacturer defect.
Warranty Performance
During the warranty period, and in the event that a situation cannot be resolved by telephone/email and upon
PRE-AUTHORIZATION from MyPress Solventless, equipment must be shipped, freight prepaid to MyPress
Solventless for service in the original packaging or equivalent. After 30 days, all shipping and insurance
expenses to and from MyPress Solventless of in-warranty equipment is solely the responsibility of the customer.
Prior to 30 days the shipping costs will be refunded if MyPress Solventless deems the equipment to be defective
as stated. MyPress Solventless cannot be held responsible for improper handling or any other damage incurred
in transit. No charge will be made for labor and components for repair of in-warranty equipment. OUT-OF
WARRANTY machines will be charged at the repair rates in effect at the time the machine is received.
Warranty Disclaimers
MyPress Solventless shall not be liable for loss of use of equipment or other incidental or consequential costs,
expenses, or damages incurred by the original purchaser or any other user. The above warranty provisions
constitute the entire agreement between all parties, and supersede any and all prior written and/or oral
representations and understandings. This “Limited Warranty” applies to all MyPress Solventless equipment.
However, the procedure for obtaining service may vary outside the continental United States. Contact your
MyPress Solventless representative for warranty information. The purchaser is responsible for compliance with
all local laws, regulations and measure. Agreement shall be governed by and construed in accordance with all
applicable laws of said region.
Warranty details subject to change. Refer to myrosinpress.com for the most up-to-date warranty information.
myrosinpress.com
