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1. Can not lock any program channel when auto scan

1. Please check if there is ATSC/QAM broad casting program in your area
2. Please check if your signal condition is too weak, try to move the antenna around and   re-scan 

again, it is better to move the antenna near the window

3. Please check you connect the antenna and tightly
4. Please check you select right country in the HidTV software scan function page.
5. Please try to use an outdoor antenna and scan once more

2. I do find some channels,, but this time I get fewer channels than last time

1. Maybe you moved antenna’s position or angle, try to find the better position and keep the antenna 

vertical

2. The weather also can also affect your receiving signal quality, if the weather is bad today, that is the 

reason 

3. In some new start ATSC/QAM broadcasting area, the provider of ATSC/QAM broadcasting, may 

change their broadcasting power from day to day, try to find a best power strength

4. If you put a CAN of cola on the antenna, that will make signal weak, please move them away

3. Video playing but Audio failed 

Please check the sound card or the volume setting

Frequency Ask Question (FAQ)

13

Summary of Contents for A682

Page 1: ...User s Guide Dual HD ATSC QAM USB Stick A682...

Page 2: ...changed from time to time Reception may depend on the type and condition of your existing aerial Aerial upgrade may be required Please confirm coverage in your area We strongly recommend that you inst...

Page 3: ...g Recorded file playback Snapshot Preview Time shifting function EPG Video Windows description PIP Windows Microsoft Windows7 8 10 4GB RAM MAC OS X 10 9 or later Minimum processor Minimum processor Qu...

Page 4: ...install driver Step3 Click Next to continue installation Step4 Click Install to begin the installation Step5 Click Finish to completely install the Driver Software 3 2 Software installation Step6 Cli...

Page 5: ...Step13 When its finished please check on Control panel select System System properties Device Manager you can see three devices which new driver is installed 4 ATSC CQAM Dual USB Stick...

Page 6: ...tment Mute Time shifting and pause of playback Recorded file playback Playback time shifting Recorded file playback Video record the current playing audio and video to the special image files Stop sto...

Page 7: ...1 Please double click HIDTV exe software then click on the menu as we know the device has dual tuner you can choose one of tuner as following image showed 6...

Page 8: ...2 Click scan channels to scanning channel 7...

Page 9: ...3 Note ATSC select Antenna tv QAM select cable tv then click Scan to scanning channels 8...

Page 10: ...4 Choose to stop and play after the channels been scanned 9...

Page 11: ...5 It can be realized that you can watch TV channels while you do recording of different channel 1 Choose Setup to select PIP 10...

Page 12: ...6 Right click on the screen to select Digital TV and Digital TV1 11...

Page 13: ...7 Select 1 tuner to do record 12...

Page 14: ...o find some channels but this time I get fewer channels than last time 1 Maybe you moved antenna s position or angle try to find the better position and keep the antenna vertical 2 The weather also ca...

Page 15: ...stroke 1 Please check your PC is not Pentium 3 or 2 ATSC QAM TV STICK need a high CPU to decoding DVBT stream 2 Please check you VGA driver is properly installed and updated 3 Please don t run another...

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