What do I do if my device is not working
properly?
Reset and reinstall your device. Use a paper clip
to press the recessed
Reset
button and the LED
will turn solid red. During installation, ensure that:
•
Your router is connected to the Internet and
Wi-Fi is enabled
•
Your mobile device is connected to your
router’s Wi-Fi
•
Your mydlink device is in range of your Wi-Fi
network
How can I use voice commands to control my
device?
The device will work with both Amazon Alexa
and the Google Assistant. For setup instructions
on these services, visit the following websites:
Amazon Alexa
The Google Assistant:
dlink.com/en/alexa
dlink.com/en/google-assistant
Why is my microSD card not working/not
supported?
The microSD card must be formatted into the
correct file system (FAT32) before it can be
used with this product. This can be done in the
mydlink app by selecting the
Format
function
in the storage menu under the device settings.
Ver. 1.10(DI)_90x130 2021/12/20
Need Help?
Having trouble installing your new
product? D-Link’s website contains the
latest user documentation and software
updates for D-Link products. Customers
can contact D-Link Technical Support
through our website by choosing the
relevant region.
Contact Us
www.dlink.com/en/contact-us
FAQ
How do I access the device’s microSD
card slot?
The microSD card slot can be found on
the side of the camera.
microSD
card
Wall Mounting
Stick the alignment sticker where you
would like to place the camera.
Use a 8 mm drill bit to drill two 25 mm
deep holes as indicated on the alignment
sticker.
Align the mounting holes on the bottom of
the camera with the screws. Slide the camera
down to lock it into place.
Hammer in the plastic wall anchors to
support the screws.
Twist the screws into the anchors, leaving the
top exposed. Do not over tighten the screws.
4.0 - 4.5 mm
