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E N C O M P A S S   C M 1   –   Q U I C K   S T A R T   G U I D E  

 

 

( L A R G E   D I S P L A Y )

 

 
 

 

 

 
The 

ENCOMPASS CM1

 is a digital audio playback device that stores all content locally on a hard disk drive.  Audio content is 

preloaded.   Content may be loaded via CD-ROM or the client’s wide area network.  The system is designed to be virtually 

“plug and play” once it is properly connected to the client network or configured for disc updates.  

 

Your box should include:  1.) 

ENCOMPASS CM1

  

2.) Power Module  3.) This one-page installation guide 

 

The 

ENCOMPASS CM1

 has been preloaded with audio content for the client specified on system packaging.  To ensure the 

system is properly installed and configured, call Muzak Network Operations Center (NOC) at 800 327.6549 upon completing 

the installation.   

 

The 

ENCOMPASS CM1

 is fully digital, IP addressable and includes a back-lit front-panel LCD display and four front-panel 

buttons, UP 

S

, DOWN 

T

, BACK and ENTER.  If you need assistance with installation, please contact Muzak NOC at  

800 327.6549.  

  

 

 

ENCOMPASS CM1 connections – Reference diagram on reverse 

1 Power 

 

Using the enclosed power module (only), connect the appropriate end to the ENCOMPASS CM1 rear 

panel port labeled DC POWER IN.  Connect the other end into an appropriate 105-130 VAC, 60 Hz, 

three-pronged power outlet. 

 

2 Audio 

Output 

 

Using a standard RCA-type audio cable, connect one end to the ENCOMPASS CM1 rear panel RCA-type 

connector labeled 1.  Connect the other end to an audio amplifier.   The remaining three audio outputs 

may be used for a client requiring multiple zones. 

 

 

Date & Time 

 

 

Press the ENTER button on the faceplate to access the control/diagnostic menu.  Press the 

 button once, 

then press ENTER to access the Date menu.  Press the 

 or 

 

button to modify the month.  When correct, 

press ENTER to move to the next field.  The BACK button may be pressed to return to the previous field.  

Next, use the 

 & 

 arrows to modify the time zone.  Press ENTER to store the time zone.  Finally, use the 

 & 

 arrows to confirm the Daylight Savings Time settings.  In most cases, this will be YES.  If you are in 

an area which does not participate in Daylight Savings Time, select NO.  

 

4 Network 

Settings 

 

The Encompass CM1 is most commonly configured to contact a Muzak server via the Public Internet (Pull 

Model).  It may also be configured to be contacted by a server running Muzak’s 

Command

 software (Push 

Model).  It is important to configure the IP Settings for the appropriate model.  Details should be included 

in the installation work order. 

 

 

To set the IP address, press the ENTER button on the faceplate to access the on-screen menu.  Display will 

be highlighted.  Press ENTER to enter the display menu.  Use the down 

T

 button to scroll to IP Addr:.  

Press ENTER.   

 

Pull Model: DHCP addressing is most commonly used in this model.  From the factory, DHCP is set to No.  

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