© MuxLab Inc. 2017
Installation
1.
Identify the connectors on the Transmitter and Receiver as indicated on the product labels,
see the above front and rear product views for further details.
2.
Verify that the distance between the HDMI Transmitter and Receiver is within MuxLab
specifications (see Specifications table for further details).
3.
To install the Transmitter:
3a.
Connect the Transmitter to the HDMI video source with an HDMI compliant cable.
3b.
If the application is point-to-point, then connect one (1) length of Cat5e/6 (or higher)
grade UTP cable to the RJ45 LINK connector on the Transmitter. If transmitting over
the network, use an Ethernet Switch between the TX & RX unit
4.
To install the Receiver:
4a.
Connect the Receiver to the HDMI display equipment with an HDMI compliant cable.
4b.
If the application is point-to-point, then connect one (1) Cat5e/6 cable coming from the
Transmitter, to the RJ45 LINK connector on the Receiver. If transmitting over the
network, use an Ethernet Switch between the TX & RX unit
5.
If the configuration is a point-to-multipoint or multipoint-to-multipoint:
5a.
You will need to use an Ethernet Switch with Gigabit ports and DHCP Server support.
In addition IGMP Protocol support is required for the multipoint-to-multipoint case.
Verify that the Ethernet Switch is configured correctly, that the DHCP Server is
enabled, and that the IGMP Protocol is enabled for multipoint-to-multipoint
applications
. See the operating manual for more information about configuring the
Ethernet Switch.
5b.
Connect all Transmitters and Receivers to the Ethernet Switch.
5c.
Use the DIP Switches to select a unique Device ID for each Transmitter present on the
network and configure each Receiver Device ID to the corresponding selected
Transmitter.
Note: This step is not necessary if the MuxLab ProDigital Network
Controller (500811) is used.
6.
Powering the Transmitter or Receiver via an external power supply is only necessary where
PoE (PSE) is unavailable. If PoE is unavailable, connect a 5 VDC power supply (500993 –
sold separately) to each Receiver and to an AC power outlet. Next connect each Transmitter
in the same manner. If power is present, the green power LED on each Transmitter and
Receiver will illuminate.
Note: Power ‘ON’ the HDMI Transmitter and Receiver only after all connections have
been made.
7.
Power ‘ON’ the HDMI equipment and verify the image quality.
8.
This product supports IR control. IR Emitter and Sensor are not included, and are sold
separately. If infrared remote control is needed to control the Source equipment from the
Display, connect the IR Sensor (PN: 500994) to the 3.5mm Stereo Jack of the receiver and
the IR Emitter (PN: 500998) to the 3.5mm Mono Jack of the Transmitter.
Note: You can differentiate the IR Sensor and the IR Emitter by looking at the 3.5 mm
plug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR Emitter a
mono plug (2 Contacts).
9.
Position the IR Sensor so that it is directed at the hand-held remote control. For a clear IR
signal reception, aim the hand-held remote control at the top of the IR Sensor enclosure.
10.
Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. Blu-Ray player).
For a clear IR signal reception, the IR Emitter can be glued on the source’s IR Sensor. The IR
Emitter’s signal is transmitted from the side of the enclosure.
11.
This product supports RS232 bidirectional communication. On the Transmitter, the RS232
port is configured as a DCE; and on the Receiver as a DTE. Please connect your RS232 cable
accordingly. The default settings are 115.2K, N, 8, 1.
12.
The following diagram illustrates a typical configuration.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions in regard to
the installation of the HDMI over IP H.264/H.265 PoE Transmitter and Receiver:
Symptom
Transmitter LEDs
Receiver LEDs
Probable Cause
Possible Solutions
Power
Link
Power
Link
No Image
OFF
OFF
OFF
OFF
No power
• Check power connections
• Check PoE Ethernet Switch Setup
No Image
BLINK
OFF
BLINK
ON
Booting
• Wait until booting process is finished
No Image
ON
OFF
ON
OFF
No Ethernet Link
• Check Ethernet Switch Status
• Check UTP Cables
Info Screen
ON
OFF
ON
BLINK UTP Cable
• Check the Transmitter UTP cable
Info Screen
ON
ON
ON
OFF
UTP Cable
• Check the Receiver UTP cable.
Info Screen
ON
BLINK
ON
BLINK No Data Connection
• Check if DIP Switch settings match
Info Screen
ON
ON
ON
BLINK Wrong setting on
Receiver
• Check DIP Switch address of the
Receiver
Choppy Video
ON
ON
ON
ON
Configuration
• Check cable length
• Check the HDMI Cable Quality
• Check if IGMP is enabled on the
Ethernet Switch
Image flickers when
powering up nearby
equipment
ON
ON
ON
ON
Interference
• Use STP cables
IR not functioning *
ON
ON
ON
ON
Interference from
sunlight, Fluorescent,
Neon or Halogen
lights
• Place the IR equipment away for the
interfering light
IR not functioning *
ON
ON
ON
ON
Interference from RF
radiation from the TV
• Place the IR equipment away for the
RF radiation
* IR Emitter and IR Sensor sold separately.
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-
5228 (toll-free in North America) or (+1) 514-905-0588 (International).
