MuxLab 500418-POE-EU Installation Manual Download Page 1

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P/N: 94-00757-A SE-00757-A

HDMI 4x8 Matrix Switch, HDBT, PoE

500418-POE-US
500418-POE-UK
500418-POE-EU

Installation Guide

Summary of Contents for 500418-POE-EU

Page 1: ...P N 94 00757 A SE 00757 A HDMI 4x8 Matrix Switch HDBT PoE 500418 POE US 500418 POE UK 500418 POE EU Installation Guide ...

Page 2: ...uses an unmodified version of FreeRTOS V6 0 0 Source code available at www freertos com Printed in Canada No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without prior written permission of the author Trademarks MuxLab is a registered trademark of MuxLab Inc ...

Page 3: ...n Checklist 10 3 4 Physical Installation 11 3 5 Installation Procedure 12 3 6 Manual Control 15 3 7 Remote Control of Matrix Switch 24 3 8 Remote Control of Sources and Displays 25 3 9 EDID and DIP Switch Settings 26 3 10 Port Control Operation 27 3 11 USB Driver Setup 28 3 12 Ethernet Web Interface 31 4 Troubleshooting 41 5 Appendix 42 A ASCII Command Set 42 B IP Control Commands 55 C Infrared Re...

Page 4: ...ables for cost efficient connectivity Remote displays can be connected up to 230 feet 70 meters 1080p Deep Color via Cat 5e 6 UTP STP cables The Matrix Switch works in conjunction with MuxLab s HDMI Receiver 500454 RX or 500454 POE RX Figure 1 System Overview Applications include commercial and residential AV systems classroom projector systems digital signage boardroom systems multi room systems ...

Page 5: ...at 5e 6 UTP STP cables HDMI 3D support Seamless integration with MuxLab s HDMI Receiver 500454 RX or 500454 POE RX HDMI input supported with resolution up to 1080p HDBaseT supported output Configurable EDID settings Web interface RS232 and USB CDC control Firmware is field upgradable Touch pad on front panel for manual control Device control over HTTP protocol 2U rackmount unit ...

Page 6: ...eet 70 meters Cables Cat 5e 6 UTP STP cables or better required for HDBaseT port Power 100 240 VAC 50 60Hz 0 72 A Matrix Switching Time 3 seconds maximum LED Diagnostics Power Blue LAN Link Green and Activity Yellow Temperature Operating 0ºC to 40ºC Storage 20ºC to 85ºC Humidity Up to 95 non condensing Dimensions 2U Rack Mountable 19 x 13 6 x 3 5 in 483 x 345 x 88 mm Accessories Included 1 IR Sens...

Page 7: ...4x8 Matrix Switch HDBT PoE 500418 POE comes with the following parts Base unit Four 4 IR Emitters One 1 IR Sensor Two 2 Brackets with screws Power Cord US EU or UK One 1 USB Type A Type B Cable One 1 RS232 Cable One 1 Infrared remote One 1 Quick Reference Sheet Please verify that all parts are present before proceeding ...

Page 8: ...connections and connection indicators of the HDMI 4x8 Matrix Switch HDBT PoE are detailed in Figure 2 and Figure 3 Please familiarize yourself with them before installing the unit Figure 2 Front Panel Figure 3 Front Panel Controls A1 Control Buttons A2 LED Display A3 Numeric Keypad A4 Navigational Arrows ...

Page 9: ...c HDMI 4x8 Matrix Switch HDBT PoE Installation Guide Page 9 Figure 4 Back Panel Figure 5 Back Panel Right Side Details B1 Serial Port B2 USB Port B3 LAN Port B4 IR Sensor Extender B5 EDID Settings B6 IR Emitters ...

Page 10: ... cables 1 The Matrix Switch is used in conjunction with MuxLab s UTP STP HDMI Receivers 500454 RX or 500454 POE RX 2 The Matrix Switch is typically installed in a remote telecom room and is connected to multiple video sources and display devices via Cat 5e 6 UTP STP or HDMI cables A MuxLab Receiver is installed at each display to support the connection to the Matrix Switch via a Cat 5e 6 cable ...

Page 11: ...destination for the product and install the unit using standard rack mount screws Figure 6 Figure 6 Setup for Rackmount Installation For set top installation the side mounting brackets may be removed and the included rubber feet placed on the bottom of the unit When removing the mounting brackets be careful to keep and reinstall the screws on each side of the unit Figure 7 Figure 7 Setup for Set t...

Page 12: ... port on the back panel of the Matrix Switch Using an Ethernet cable connect the Matrix Switch to the local area network Connect an RS232 cable not included between the RS232 port on the MuxLab Receiver and the RS232 port on the display Connect IR sensors and emitters as needed For more information refer to Figures 5 and 6 NOTE IR Sensor cables are equipped with a 3 5 mm stereo jack and IR Emitter...

Page 13: ... MuxLab Inc HDMI 4x8 Matrix Switch HDBT PoE Installation Guide Page 13 Figure 8 Typical Configuration I ...

Page 14: ... MuxLab Inc HDMI 4x8 Matrix Switch HDBT PoE Installation Guide Page 14 Figure 9 Typical Configuration II ...

Page 15: ...med by using the Info Menu and Switch buttons located on the front panel just below the display as well as the numeric keypad and arrows located to the right of the display NOTE The Cancel button on the numeric keypad also returns the user to the previous screen Figure 10 illustrates the navigational layout of the manual control menu Specific menu screens depicted by boxes are described on the fol...

Page 16: ...roduct name Information The information screen is reached by pressing the Info button It displays the name of the device at top followed by the IP and Mac addresses device status and firmware version Main Menu The Main Menu screen is reached by pressing the Menu button It contains four options Switch Presets Diagnostics Settings By default the Switch option is highlighted when the Main Menu screen...

Page 17: ...ch entry in the Main Menu screen and pressing the Enter Save button on the numeric keypad The Switch screen contains four options Connect a source to a display by number Connect a source to a display by name Connect all displays to a source Disconnect all displays from a source By default the top most option is highlighted when the Switch screen first displays NOTE If password protection is on pre...

Page 18: ...fic mapping of connections between sources and displays or to save existing connections as a preset Diagnostic The Diagnostic screen displays four operating conditions Internal device temperature Voltage status Fans status Existence of alerts Settings The Settings screen allows the user to choose which category of settings to change Network DHCP Password RS232 ...

Page 19: ...Gateway Address The user navigates the Network Settings screen using the arrow keys and enters information using the numeric keypad NOTE In order to access the Network Settings screen DHCP must be disabled see below If DHCP is not disabled the following screen will appear DHCP The DHCP screen allows the user to set the state of the DHCP Dynamic Host Configuration Protocol to ON or OFF ...

Page 20: ... well as to change the password numeric characters only RS232 The RS232 screen allows the user to modify the baud rate data bits stop bit and parity settings of the device Connect Source to Displays The Connect Source to Displays screen allows the user to select which source to connect to which displays s The user selects the source and displays by their designated number ...

Page 21: ...rces by their designated name Connect All Displays to The Connect All Displays to screen allows the user to connect all displays to a given source The user simply selects the source which is displayed both by number and name Disconnect All Displays from The Disconnect All Displays from screen allows the user to disconnect all displays from a given source The user simply selects the source which is...

Page 22: ...ows the user to select a preset from a list of eight options Once selected the user presses the Enter Save button on the numeric keypad The Select a Preset and Apply screen then confirms the selection Save Current Connections as The Save Current Connections as screen allows the user to save the current connection scheme to any one of eight pre existing schemes ...

Page 23: ...ab Inc HDMI 4x8 Matrix Switch HDBT PoE Installation Guide Page 23 Once selected the user presses the Enter Save button on the numeric keypad The Save Current Connections As screen then confirms the selection ...

Page 24: ...aim it at the front panel of the Matrix Switch which contains an IR sensor to receive line of sight signals from the remote An optional IR extender cable 500999 can be connected to the IR Ext port on the rear panel of the Matrix Switch The free end of the IR extender cable contains an IR sensor that can be placed up to 117 centimeters 46 inches from the Matrix Switch offering greater flexibility i...

Page 25: ...trix Switch IR Emitters Port IR Emitter Cable Sensor on Source 1 Jack End Emitter End 1 2 Jack End Emitter End 2 3 Jack End Emitter End 3 4 Jack End Emitter End 4 Table 3 Source Remote Control Configuration Using display remotes displays can be controlled at the Matrix Switch location via receivers see Figure 9 To do so make sure that the remote of display 1 is directed at the sensor end of the IR...

Page 26: ... down ON Figure 12 EDID DIP Switch Back Panel Various DIP switch settings enable the user to relay any display s EDID to any source Table 5 shows 8 pre defined DIP switch settings and the function of each EDID Contact 1 2 3 4 Function OFF OFF OFF OFF Variable EDID Relays EDID of display to selected source 1 OFF OFF ON OFF Fixed EDID 1080p 3D stereo 2 OFF ON OFF OFF Fixed EDID 1080p stereo 2 OFF ON...

Page 27: ...ia an RS 232 connection Ensure that the RS 232 cable has the straight through configuration shown in Figure 13 Figure 13 RS 232 Cable Configuration Please note that the use of USB to RS232 converter cables may result in problems depending on the quality of the converters 2 USB CDC Control Commands from an ASCII terminal may also be sent directly to the device via a USB connection Maintenance can b...

Page 28: ... serial driver download the SC 000032 A USB to serial driver file from the MuxLab website and save it to the local hard drive NOTE If the downloaded file is compressed it will have to be uncompressed before using it Plug the USB cable between the device and the PC and power up the device The Found New Hardware wizard will open Figure 14 Select Locate and install driver software recommended Figure ...

Page 29: ...stallation Guide Page 29 Figure 15 Found New Hardware Dialog Box Another dialog box will open Figure 16 Click Browse and locate the SC 000032 A USB to serial driver file downloaded earlier Once found click Next Figure 16 Browsing for Unknown Device ...

Page 30: ...appear indicating that the driver software is unsigned Figure 17 Select Install this driver software anyway Figure 17 Windows Security A window will appear instructing that the software for the driver has been successfully installed Figure 18 Click Close Figure 18 Successful Installation Dialog Box ...

Page 31: ...a yellow LED will blink if Ethernet activity is detected Once the Matrix Switch has been physically connected to an Ethernet network go to http AAA BBB CCC DDD where AAA BBB CCC DDD is the device IP address NOTE The device IP address can be obtained by pressing the Info button on the front panel The Login screen is the first screen to appear Figure 19 Figure 19 Ethernet Web Interface Login Screen ...

Page 32: ...tus indicator to display different statuses depending on various device conditions internal temperature fan speed etc This configuration is performed in the Alarm tab of the Setup submenu After logging in the main screen appears Figure 20 It contains three submenus 1 Port Management 2 Setup 3 Help 1 Port Management The Port Management submenu Figure 20 appears after the user has successfully logge...

Page 33: ...taken place Once all selections have been made the user clicks on the Connect button to apply those selections Presets are pre established connection configurations that are used to apply wholesale mapping instructions between all displays and sources see Figure 21 The user can load any one of eight presets to the device Once a preset is selected from the Preset drop down menu the user clicks on L...

Page 34: ... RS232 connections Modify alarm settings Upgrade firmware Figure 22 Setup Submenu Port Names Tab In the Port Names tab the user can modify port names in the Display Names and Source Names columns and then click on Save to save these modifications The user can also modify the name of the entire device by changing the text that appears in the Unit Name box and clicking on Save The length of all name...

Page 35: ...icks on Save to save these modifications The length of preset names is limited to 20 characters each In the Network tab Figure 24 the user can modify network settings and passwords for users and if applicable administrators Figure 24 Setup Submenu Network Tab To implement network modifications the user makes changes to the IP address Network mask or Router fields and then clicks on Save The user a...

Page 36: ...the User Password and then clicks on the corresponding Save button Regular users can only make changes to the User Password In the RS 232 tab Figure 25 the user can modify RS 232 settings Figure 25 Setup Submenu RS 232 Tab To implement RS 232 modifications the user selects options in the drop down boxes for Baud rate Data bits Parity bits or Stop bits and then clicks on Save ...

Page 37: ... Figure 26 the user can modify the settings that dictate when an alarm will be triggered Figure 26 Setup Submenu Alarms Tab Minimum and maximum temperatures are in degrees Celsius C Fan rotation is in revolutions per minute RPMs Once all modifications have been made the user clicks on Save ...

Page 38: ...upgrading the firmware must be located on the PC The user clicks on Choose File to browse for the file and then installs it by clicking on Upload It is recommended before upgrading to a new firmware to do a Backup of all the data configurations such as port names presets alarms network settings etc And then Restore these data after the firmware upgrade To do so click on the Backup button and you w...

Page 39: ...nput sources or apply EDID setting from any display to a given source Figure 28 Setup Submenu EDID Tab 3 Help The Help submenu Figure 29 provides the user with contact and support information Figure 29 Help Submenu In addition to three submenu screens the Ethernet web interface also provides the user with a detailed Hardware Monitor screen Figure 30 ...

Page 40: ...HDMI 4x8 Matrix Switch HDBT PoE Installation Guide Page 40 Figure 30 Hardware Monitor Screen This screen can be accessed by clicking on the Product status link at the top right of any Ethernet web interface screen ...

Page 41: ...t the source resolution is 1080p or less No Image Verify that the display supports HDCP White Dots in image Flickering Image Choppy Sound If using an extender verify that the distance is less than 230 feet 70 meters for UTP STP Wrong Image Appears Check matrix connection Not All Display Devices Work Check that the display supports the source resolution Table 6 Troubleshooting When contacting your ...

Page 42: ...the terminal emulation program parameters are set to the following BAUD Rate 9600 Data bits 8 Stop bits 1 Parity None Flow control None It should be noted that commands are case sensitive and arguments must be separated by a single space Commands must be entered in the following way and ended with a carriage return ...

Page 43: ...aised alarm f all 150 Response Minimum RPM value s for fan s applied successfully or an error message if the command failed alarm t min value max value Description Set the minimum and maximum temperatures value before an alarm is raised Arguments min vallue 0 to 150 max value 0 to 150 Example Set the minimum and maximum temperature to respectively 5 and 70 degree Celsius before an alarm is raised ...

Page 44: ... 4 from output port 1 to 8 to output port 1 to 8 from output port shall be inferior or equal to to output port Example Connect input 2 to outputs 1 2 and 3 connect i 2 o 1 3 Response 2 2 2 0 0 0 0 0 or an error message if the command failed connect json input port 1 input port 2 output port 8 Description Make 8 connections disconnections in one command using json format Arguments input port 1 to 4...

Page 45: ...0 0 0 0 0 or an error message if the command failed disconnect all Description Disconnect all output ports Arguments none Example Disconnect all outputs disconnect all Response 0 0 0 0 0 0 0 0 or an error message if the command failed 4 EDID edidcopy p predefined edid Description Copy the specified predefined EDID values to all input ports Arguments predefined edid 1080p3d 1080p 1080i 1080p51 1080...

Page 46: ...command failed get i Description Get the connection state of all input ports Arguments none Example Get connection state of all input ports get i Response Input 01 connected to none Input 02 connected to 01 Input 03 connected to none and so on or an error message if the command failed get json Description Get all the output connection states in json format Arguments none Example Get all output con...

Page 47: ... all the command list definition available Arguments none Example Display all the command list help Response connect connect i input port o output port Connect 1 input port to 1 output port connect i input port o all Connect 1 input port to all output port connect i input port o from output port to output port Connect 1 input port to a specific range of output port disconnect disconnect i input po...

Page 48: ...ed output port Arguments output port 1 to 8 name up to 20 characters Example Set the name Kitchen TV for output port 4 name o 4 Kitchen TV Response Output Names Output 1 Output 2 Output 3 Kitchen TV Output 5 Output 6 Output 7 Output 8 or an error message if the command failed name o Description Get a list of all the output port names Arguments none Example Get list of all output port names name o ...

Page 49: ...set 5 Preset 6 Week end Preset 8 or an error message if the command failed name unit name Description Set a name for the unit Arguments name up to 20 characters Example Set the name MuxLab Switch for the unit name unit MuxLab Switch Response Unit Name MuxLab Switch or an error message if the command failed name unit Description Get the unit name Arguments none Example Get the unit name name unit R...

Page 50: ... 13 MASK 255 255 0 0 GATEWAY 10 0 0 1 DHCP OFF or an error message if the command failed Network m mask address Description Set a specific mask address note that DHCP must be disabled to perform this action Arguments mask address Example Set the mask address to 255 255 255 0 Network m 255 255 255 0 Response IP 192 25 80 13 MASK 255 255 255 0 GATEWAY 10 0 0 1 DHCP OFF or an error message if the com...

Page 51: ... Change the web admin password to new123 password wadmin new123 Response Web server Admin password set successfully or an error message if the command failed password wuser web user password Description Set the web server User password Arguments web user password alphanumeric max length 20 Example Change the web user password to new123 password wuser new123 Response Web server User password set su...

Page 52: ...haracters Example Send the following 4 bytes to port 3 0xA1 0x55 0xF2 and 0xC8 senddata p 3 b 9600 d A155F2C8 Response 0304A1B2C3D4 Where 03 port number 04 Data length that follows max value 0x28 bytes A1B2C3D4 data in hexadecimal 0xA1 0XB2 0xC3 0xD4 Command performed successfully or an error message if the command failed 13 Serial Data serialdata o output port state Description Set output serial ...

Page 53: ...l o data bits parity stop bits Description Modify other RS 232 settings Arguments data bits 7 or 8 parity e o or n i e even odd none stop bits 1 or 2 Example Set the RS 232 settings to 8 data bits no parity and 1 stop bit serial o 8 n 1 Response Baud Rate 115200 Data bits 8 Stop bit 1 Parity NONE or an error message if the command failed serial b baud rate o data bits parity stop bits Description ...

Page 54: ...the unit status status Response Temperature 28 Celsius Voltage monitors Ok Fans Fan 1 1850 RPM Fan 2 1850 RPM or an error message if the command failed 16 Version version Description Get the current firmware version Arguments none Example Get current firmware version version Response Master firmware version 1 0 0 or an error message if the command failed ...

Page 55: ...d write operations are performed via HTTP GET and HTTP POST commands respectively While you can perform a GET at any time a POST command will require prior authentication 4 Basic Authentication Authentication is performed in two simple steps 1 Obtain a Session ID Perform a GET request on var session json to obtain a new session ID The return value will be a JSON array of a single integer for examp...

Page 56: ... Installation Guide Page 56 4 Basic Authentication Continued If successful you will receive an HTTP 201 Created response Sessions will automatically close after 5 minutes of inactivity They may also be closed at any time by a GET var logout json ...

Page 57: ...e 1 var tempalarms json Array of 2 integers Contains the Min and Max temperature of the unit before an alarm is raised Example 5 70 var auth json Array of a single integer Contains an integer representing the current user level from 0 to 2 Example 2 var session json Array of a single integer Represents a new session ID Example 3847534 var logout json None Destroys current session var mon_temp json...

Page 58: ...rray of 4 integers Set the following serial port settings baud rate data bits 7 or 8 parity 0 Even 1 Odd 4 None stop bits 0 1 stop bit 2 2 stop bits Example 9600 8 4 0 var ip json Array of 4 integers Set the IP address Example 10 0 101 96 WARNING This request will actually take effect after the DHCP request will be sent var netmask json Array of 4 integers Set the mask address Example 255 255 0 0 ...

Page 59: ... predefined EDID 1080i 3 var edidcopy_o json Array of 4 integers Contains 4 items for the 4 sources Each number is the output port display number that you want to copy the EDID from and copy it to the associated source 0 means do nothing In the example below the EDID from the Display 2 will be copied to the source 3 and he EDID from the Display 4 will be copied to the source 1 Example 4 0 2 0 var ...

Page 60: ... 7 51 1E Display 8 1A Discreet IR Control Key Codes Outport 1 Source Select Key Code 0x80 0x81 0x82 0x83 Outport 2 Source Select Key Code 0x90 0x91 0x92 0x93 Outport 3 Source Select Key Code 0xA0 0xA1 0xA2 0xA3 Outport 4 Source Select Key Code 0xB0 0xB1 0xB2 0xB3 Outport 5 Source Select Key Code 0xC0 0xC1 0xC2 0xC3 Outport 6 Source Select Key Code 0xD0 0xD1 0xD2 0xD3 Outport 7 Source Select Key Co...

Page 61: ...ion number RMA issued by its Customer Service Department and a proof of purchase date If this product is delivered to MuxLab by mail you agree to assume risk of loss or damage in transit to prepay shipping charges to the warranty service location and to use the original shipping container or equivalent THE ABOVE LIMITED WARRANTY IS THE ONLY WARRANTY COVERING YOUR MUXLAB PRODUCT THERE ARE NO OTHER ...

Page 62: ...s are not returned Product more than six months old including shelf life The defective unit must be returned prepaid to MuxLab and then the unit will be repaired or if repair is not possible replaced by an equivalent unit and returned to the customer within one 1 month of receiving any returned product There is no charge for repair parts and labor during the full warranty period Items Defective an...

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