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7.
Investigate why the sink's (TV/Projector) EDID states that it is not Dolby Vision capable even
though the manufacturer advertises that it is capable.
·
Verify with the manufacturer that it is Dolby Vision capable.
·
CHECK FIRMWARE!!!! Although advertised, some of the display's features may not be avail
-
able "out of the box". These features can be added later with a Firmware Update. If the firm
-
ware is not up to date, install the new firmware then repeat steps 5-6 to confirm that Dolby
Vision is now present in the EDID.
·
Verify the HDMI input you are using is capable. It is generally recommended to use the HDMI
input that has the highest capabilities (these are usually labeled). Please refer to manufactur
-
ers documentation to verify.
·
In some cases you must enable the HDMI input for high bandwidth signals.
NOTE: The three examples below are general settings/menus. Refer to the manufacturer's
information for that specific sink's (TV/Projector) settings.
»
Sony - Settings, HDMI Signal Format, change from "Standard" to "Enhanced".
»
LG - All Settings, Picture, "HDMI Ultra Deep Color", turn on for the HDMI Input (HDMI 1,
HDMI 2, etc.) you are using.
»
Samsung - Settings, general, external device manager, "Input Signal Plus", turn on for the
HDMI Input (HDMI 1, HDMI 2, etc.) you are using.
8.
Repeat steps 4 and 5 to verify Dolby Vision is present in the EDID of the sink (TV/Projector).
example here.
example here.
9.
Repeat steps 1 and 2 to verify Dolby Vision is present in the EDID of both the repeater (AVR) and
sink (TV/Projector).
10. Reassemble the system as if it is being used under normal operation.
11. Test by playing Dolby Vision content.
NOTE: It may be necessary to power cycle the entire system after step 10. This is also a recom-
mended final step when troubleshooting.