SDTA-02
MAINTENANCE
www.multitel.com
17
Table 4 – Diagnosis Path for Troubleshooting
SYMPTOM
POSSIBLE CAUSE
No reading, the monitoring
system displays 0 volts.
1) The MULTITEL monitoring system’s analog channel is
disabled (refer to the user manual for the corresponding
MULTITEL monitoring system).
2) The analog channel of your MULTITEL monitoring
system is not the correct type. Digital signal processing
must be true RMS.
3) There is no AC voltage or AC current present at the
SDTA-02 inputs.
4) Verify jumper settings (see Table 2).
5) The wiring is compliant with specifications in the SDTA-
02 connector definition .
6) If all of these possible causes are not true, your SDTA-02
may be defective (refer to Multitel’s Customer Service).
The reading is erratic.
1) The calibration is not adequate; refer to the calibration
section in this manual.
2) Verify that each input is in phase.
3) The scaling is not adequate.
If the SDTA-02 is defective in any way, please contact our customer service agent at 1-
418-847-2255,ext. 291 who will then issue you an RMA number so that you may return
the defective material. Please insure that the RMA number is clearly marked on the
package including our full address.
Our shipping address is:
MULTITEL Inc.
2500 Jean-Perrin Street
Québec, Qc.
G2C 1X1