Multitech Zpx Multimodem MT5634ZPX-PCI-V92 User Manual Download Page 25

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3 Operation

MultiModemZPX User Guide

References

The World Wide Web is an excellent source of information about modems in general
and modem installation, configuration, and troubleshooting in particular. The following
Web sites are good places to start:

Costmo’s Other Resources Page:

http://modems.rosenet.net/

Data Communications FAQ:

http://www.best.com/~malch/comfaq.html

Modemsite.com:

http://808hi.com/56k/index.htm

Vee90.net:

http://www.vee90.net/

Summary of Contents for Zpx Multimodem MT5634ZPX-PCI-V92

Page 1: ......

Page 2: ...98 Windows Me Windows NT and Windows 2000 are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other brand and product names mentione...

Page 3: ...8 Windows 95 8 Windows 98 Me 8 Windows NT 4 0 11 Windows 2000 13 Step 4 Configure the Modem for Your Country 15 The Global Wizard Utility 15 AT Commands 15 Step 5 Install and Configure Your Software...

Page 4: ...CC Part 68 Telecom 56 FCC Part 15 57 Fax Branding Statement 57 Canadian Limitations Notice 58 Industry Canada 58 Protection Against Contact with TNV Circuit 58 EMC Safety and R TTE Directive Complianc...

Page 5: ...5 Document and Clear Your Stored Paramenters 71 Step 6 Upgrade the Modem s Firmware 72 Step 7 Restore Your Parameters 72 Appendix F Installing Under Linux Introduction 73 Standard Linux Serial Port De...

Page 6: ...1 Introduction...

Page 7: ...ns at speeds up to 33 6K bps with Class 2 1 fax commands Modem features include Plug and Play operation callback security and remote configuration In standard mode you can store up to four command lin...

Page 8: ...2 Installation...

Page 9: ...nstalled 4 A CD ROM drive 4 Tools to open your computer 4 The computer s manual 4 A nearby telephone line jack 4 A 3 58mm 9 64 inch plug male to male stereo patch cord optional 4 An external speaker o...

Page 10: ...e computer manual 3 Select an empty PCI expansion slot Remove the expansion slot cover and save the retaining screw 4 Before handling the MultiModemZPX discharge static in your body by touching a meta...

Page 11: ...Line Connection Plug one end of the provided telephone cable into the modem s LINE jack and the other end into a telephone wall jack This is the only required connection Note The LINE jack is not inte...

Page 12: ...aker Connections For voice mail or speakerphone applications use a 3 58mm 9 64 inch plug male to male stereo patch cord to connect the LINE OUT jack on the modem to the LINE IN jack on your sound card...

Page 13: ...m for country specific operation See Step 4 Configure the Modem for Your Country for configuration instructions 7 After setting up your modem for country specific operation you ll want to con figure y...

Page 14: ...M port to it Since COM1 through COM4 are standard serial ports in Windows computers Win dows typically assigns COM5 to the modem s serial port If Windows assigns the modem to a COM port higher than 4...

Page 15: ...our computer the information ap pears here For help in resolving a conflict click Start Help and then search the Help index for the Hardware Conflict Troubleshooter When finished click OK to exit the...

Page 16: ...COM port 5 Now click Install The MT5634ZPX PCI V92 driver is installed on the selected COM port 6 When a message asking you to restart the computer appears remove the CD from the CD ROM drive and then...

Page 17: ...Networking is already installed 1 Double click the My Computer icon then the Control Panel icon and then the Network icon 2 In the Network dialog box click the Services tab and then double click Remot...

Page 18: ...any point during the installation process select Yes to continue the installation 3 In the Install Hardware Device Drivers dialog box select Search for a suitable driver for my device and then click N...

Page 19: ...ng system resources 1 Click Start Settings Control Panel 2 Double click System and then click the Hardware tab 3 Click Device Manager 4 Click the Action tab to display information about Device Manager...

Page 20: ...rt menu 4 Click Next The Global Wizard searches for your modem and identifies it 5 Click Next 6 Select the country in which the modem will be used and then click Next 7 Review your choice of country I...

Page 21: ...ID with the modem add S0 2 to the string Caller ID information is sent between the first and second rings so the phone must ring at least twice befor the modem picks up the line Depending on the soft...

Page 22: ...3 Operation...

Page 23: ...s Using the PhoneTools communications program included with your modem you can Upload and download data files Send faxes at preset times Store incoming voice messages and faxes Retrieve stored message...

Page 24: ...s program which is included with your modem to send and receive faxes directly from your computer The following procedure uses print capture which enables you to fax a document directly from the Windo...

Page 25: ...s in general and modem installation configuration and troubleshooting in particular The following Web sites are good places to start Costmo s Other Resources Page http modems rosenet net Data Communic...

Page 26: ...4 AT Commands S Registers Result Codes...

Page 27: ...Fortunately communications programs make daily operation of mo dems effortless by hiding the commands from the user Most users therefore need to use AT commands only when reconfiguring the modem for...

Page 28: ...Deselect V 23 reverse channel same as B3 B3 Deselect V 23 reverse channel same as B2 B15 Select V 21 when the modem is at 300 bps B16 Select Bell 103J when the modem is at 300 bps Command Ds Dial Val...

Page 29: ...n 1 Default 1 Description F0 Enables online data character echo Not supported F1 Disables online data character echo included for backward compatibility with some software Command Hn Hook Control Valu...

Page 30: ...mode and returns to data mode see AT CR escape sequence O1 Issues a retrain and returns to online data mode O3 Issues a rate renegotiation and returns to data mode Command P Pulse Dialing Values P T...

Page 31: ...n Result Code Selection Values n 0 7 Default 4 Description X0 Basic result codes e g CONNECT does not look for dial tone or busy signal X1 Extended result codes e g CONNECT 46000 V42bis does not look...

Page 32: ...ttings Values n 0 Default None Description F0 Loads factory settings as active configuration Note See also the Z command Command Gn V 22bis Guard Tone Control Values n 0 1 or 2 Default 0 Description G...

Page 33: ...Default None Description W0 Stores current modem settings in nonvolatile memory and causes them to be loaded in place of the factory defaults at power on or following the ATZ command See also the F c...

Page 34: ...dem receives the break from the computer K0 Enters online command mode no break sent to the remote modem K1 Clears data buffers and send break to the remote modem K2 Same as K0 K3 Sends break immediat...

Page 35: ...as N3 Command Qn Flow Control Selection Values n 0 1 or 3 Default 3 Description Q0 Disables flow control same as K0 Q1 XON XOFF software flow control same as K4 Q3 RTS CTS hardware flow control same a...

Page 36: ...d FAX when it detects fax tones These strings are used by some servers to select the appropriate communication program A0 Disables adaptive answer result codes A1 Enables adaptive answer result codes...

Page 37: ...are shown after the command descriptions DR 0 Disables the V 44 compression report DR 1 Enables the V 44 compression report DR Displays the allowed values DR Displays the current value DR NONE Data co...

Page 38: ...the transmit direction 255 Default 31 255 Maximum string length in transmit direction max_string_rx Specifies the maximum string length to be negotiated in the receivedirection 255 Default 31 255 Max...

Page 39: ...automode 0 max_rate 0 max_rx_rate Example MS V92 1 0 33600 0 56000 Subparameters mod Specifies the preferred modulation automode enabled or the modulation to use in originating or answering a connect...

Page 40: ...B 2400 V32 14400 12000 9600 7200 4800 V32B 19200 16800 14400 12000 9600 7200 4800 V92 V90 V34 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400 mod value Valid max_rate v...

Page 41: ...go on hook for a specified period of time and then return off hook for at least a specified period of time The specified period of time is normally one half second but may be governed by national regu...

Page 42: ...inute timeout PMHT 9 Grant MOH request with 6 minute timeout PMHT 10 Grant MOH request with 8 minute timeout PMHT 11 Grant MOH request with 12 minute timeout PMHT 12 Grant MOH request with 16 minute t...

Page 43: ...od and one line per ring period The length of the silence period is in the form DROF number in units of 100 ms CR LF and the length of the ring is in the form DRON number in units of 100 ms CR LF The...

Page 44: ...onally issues a command while remaining online Type AT and up to six command characters then press ENTER Used mostly to issue the hang up command ATH CR Command AT CR Remote Configuration Escape Seque...

Page 45: ...its after it goes off hook before it begins to dial the telephone number S7 seconds 1 255 50 Sets the time the modem waits for a carrier signal before aborting a call Also sets the wait for silence ti...

Page 46: ...17 28800 bps 18 31200 bps 19 33600 bps S38 decimal 0 23 1 Sets the maximum 56K downstream speed at which the modem attempts to connect The default maximum speed is 56K bps Note When using V 34 or V 3...

Page 47: ...inactivity time in the off line com mand mode before the modem goes into standby mode A value of 0 disables stand by mode values of 1 4 set the value to 5 S108 decimal 0 3 6 7 6 Selects the 56K digita...

Page 48: ...at 24000 bps 57 CONNECT 26400 Connected at 26400 bps 58 CONNECT 28800 Connected at 28800 bps 59 CONNECT 31200 Connected at 31200 bps 60 CONNECT 33600 Connected at 33600 bps 70 CONNECT 32000 Connected...

Page 49: ...d at 41333 bps 56K rate 108 CONNECT 42666 Connected at 42666 bps 56K rate 109 CONNECT 45333 Connected at 45333 bps 56K rate 110 CONNECT 46666 Connected at 46666 bps 56K rate 111 CONNECT 49333 Connecte...

Page 50: ...5 Remote Configuration...

Page 51: ...ect the remote modem responds with OK 3 Type AT commands to configure the remote modem 4 When you have finished configuring the remote modem save the new configuration by typing AT W0 and pressing ENT...

Page 52: ...motely The remote configuration escape charac ter is stored in register S9 The factory default is 37 which is the ASCII code for the percent character Setting S9 to 0 zero disables remote configuratio...

Page 53: ...6 Solving Problems...

Page 54: ...g the software You cannot send commands to the modem from the DOS prompt 4 Make sure you are in terminal mode in your data communications program then type AT and press ENTER If you get an OK response...

Page 55: ...bility between modems poor line conditions You can narrow the list of possibilities by using extended result codes Extended re sult codes are enabled by default If they have been disabled include V1X4...

Page 56: ...t the connection When using V 34 or V 32 cli ent to client connections in poor conditions setting S38 0 may result in better performance The Modem Disconnects While Online 4 If you have Call Waiting o...

Page 57: ...ssed by an archiving program 4 Does your Internet service provider ISP use the same 56K protocol as your mo dem The default setting of your modem is to connect using either the V 92 or the V 90 protoc...

Page 58: ...he modem is set to answer after only one ring S0 1 the modem will not receive Caller ID information Check your ini tialization string and if necessary change it to set the modem to answer after the se...

Page 59: ...ograms point to Accessories and click HyperTerminal 3 Click Cancel in the Connection Description dialog box 4 In the HyperTerminal terminal window type AT S and press ENTER This command causes input f...

Page 60: ...Appendixes...

Page 61: ...5 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be re quired But if advance notice is not practic...

Page 62: ...nsult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC rules Operation of this device is sub ject to the following conditions 1 This device may no...

Page 63: ...ent degra dation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any re pairs or alterations made...

Page 64: ...nor does it imply that any product is compatible with all of Telecom s network services This equipment is not capable under all operating conditions of correct opera tion at the higher speed which it...

Page 65: ...ic calls to different numbers The equipment shall be set to ensure that automatic calls to different num bers are spaced such that there is no less than 5 seconds between the end of one call attempt a...

Page 66: ...3 Class 1 0 2 0 2 1 T 4 T 30 V 21 V 27ter V 29 V 34 V 17 TIA EIA 578 Class 1 2 TR29 2 Video Compatiblity ITU T V 80 for H 324 video conferencing Voice Compatibility AT V TAM command set Voice Mode Sa...

Page 67: ...Receiver Sensitivity 43 dBm under worst case conditions AGC Dynamic Range 43 dB Bus Type PCI 2 1 Connectors Two RJ 11 phone jacks one microphone jack and one speaker jack Cables One RJ 11 phone cable...

Page 68: ...l ports the local and remote modems and the transmission line be tween them are functioning properly The local digital loopback test allows you to verify that the remote computer or ter minal the seri...

Page 69: ...must be on line with another modem that is set up to respond to a request for remote digital loopback Note that some modems might not support remote digital loopback or might have it disabled Data fr...

Page 70: ...de your modem is placed in digital loopback mode while the remote modem is not Data is entered and transmitted from the remote modem sent across the phone line to your modem and looped back to the rem...

Page 71: ...the modem in online command mode The modem should respond with an OK message If you wish to stay on line with the remote modem for normal data transmission type AT T and press ENTER to exit the test...

Page 72: ...MTS s option to repair or replacement of any products that prove to be defective within the warranty peri od or at MTS s option issuance of a refund of the purchase price Defective prod ucts must be r...

Page 73: ...e paid to our Mounds View Minnesota factory Recommended international ship ment methods are via Federal Express UPS or DHL courier services or by airmail parcel post shipments made by any other method...

Page 74: ...st of world tsupport multitech com 763 717 5863 Before placing a call to our Technical Support staff please record the following in formation about your Multi Tech modem Model no _____________________...

Page 75: ...y has the current firmware there is no need to update it 3 Download the upgrade file and the appropriate Flash Wizard for your modem 4 Install the Flash Wizard and extract the firmware HEX file from t...

Page 76: ...xx firmware Step 3 Download the Upgrade File 1 If you are not already at the MultiModemZPX Firmware page of the Multi Tech Web site follow the procedure in Step 2 Identify the Current Firmware 2 Down...

Page 77: ...the flash PROM is destroyed the mo dem must be sent in for repair 1 Run Flash Wizard by double clicking its icon or file name or by selecting it from the Start menu The program begins by identifying d...

Page 78: ...g on as root 3 Determine the resources the modem is using by typing the command cat proc pci or the command less proc pci Look for the entry listing vendor id 11c1 and device id 480 Note the IRQ the d...

Page 79: ...ux OS owner s manual 1 At the command prompt type minicom s and press ENTER 2 Select Serial port setup and press ENTER 3 From Serial port setup use the A key to access Serial Device and then press ENT...

Page 80: ...enu 3 Select RH PPP Dialer 4 Select the connection name you entered in step 5 of the previous section 5 Click OK Answering Calls To use the system for answering calls Linux requires other programs to...

Page 81: ...de 0x078000 other communications device section of the output The MultiModemZPX is identified as SubSystemID 0x0480 5 Use the first I O address listed as the port address In the output look for BaseAd...

Page 82: ...Index...

Page 83: ...rrier loss disconnect time setting 40 COM Port assignment 9 comma setting pause time 40 command mode 22 command string 22 communication programs 16 22 49 Communication Standard command 23 compression...

Page 84: ...e time for comma setting 40 PCM Upstream Ignore command 36 phone connection 6 PhoneTools program 18 Plug and Play 2 programs communication 16 Protocol Result Code command 30 protocols 52 Pulse Dialing...

Page 85: ...4 voice tests 53 54 Store Current Configuration command 16 28 Store Dialing Command 28 Store Setup Password command 38 Sync Async Mode command 52 synchronous buffered mode 33 T technical specification...

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