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Chapter 3 – Using Your Wireless Modem

Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide

43

Mobile PhoneTools

For initial configuration of your wireless device, Multi-Tech offers a Windows

®

based mobile PhoneTools Mobile

PhoneTools is a communication software program included on your MultiModem CD. You can install this program
onto your PC and use it for making Internet connections, voice calls, SMS messaging, and email. This program allows
you to use your wireless modem hooked up to your PC as if it were a cell phone.

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Summary of Contents for MultiModem MTCBA-G-U

Page 1: ...MultiModem GPRS USB Wireless Modem MTCBA G U User Guide...

Page 2: ...o GPRS C 05 05 05 Revised installation procedures D 09 15 05 Add WEEE update to User Guide E 10 13 05 Change temperature range added humidity rating changed modem maintenance and warranty chapter F 05...

Page 3: ...ows Vista 13 Installing the Modem Driver in Windows XP 2003 20 Installing the Modem Driver in Windows 2000 28 Chapter 3 Using Your Wireless Modem 36 Phone Number for the Wireless Modem 36 Examples of...

Page 4: ...tain and Ireland Euro ROW is the model for Europe and the rest of the world A Note About Documentation Multi Tech Systems Inc reserves the right to revise this publication and to make changes from tim...

Page 5: ...MultiModem close to other electronic equipment may also cause interference if the equipment is inadequately protected Observe any warning signs and manufacturers recommendations Vehicle Safety Do not...

Page 6: ...k Start Guide 1 MultiModem CD Note You must supply a USB cable screws for the bracket and an antenna 1 modem 1 mounting bracket 1 USB cable 1 antenna 4 rubber feet 1 Quick Start Guide 1 MultiModem CD...

Page 7: ...ctrical Characteristics Switching the GPRS modem on off The device is permanently powered when connected to the USB port Voltage Voltage Range 5 to 32V DC GND 0V Current Requirements GSM GPRS 850 900...

Page 8: ...is receiving data CD Carrier Detect Lit when data connection has been established LS Line Status Continuous on state indicates that the wireless modem is not registered on the network Flashing state i...

Page 9: ...r and follow the directions to activate your account Phone Numbers for the Wireless Modem Every wireless modem will have its own unique phone number The phone number may simply be given to you by your...

Page 10: ...e Antenna and USB Cable Antenna Connect a suitable antenna to the SMA connector See antenna specifications in Chapter 1 USB Cable Connect the Series B end of the USB cable to the modem and the other e...

Page 11: ...self tapping screws 5 8 in length to mount the unit in a truck to the wall of the cab behind the passenger s seat 2 Typically the unit is mounted against a flat surface into which holes can be drilled...

Page 12: ...g the 64 bit version of the Vista driver a person will have to disable the signed driver check in order to install it Two methods are available choose one First Method Boot your PC press F8 and choose...

Page 13: ...ardware screen appears with Windows needs to install driver software for your TUSB3410 Serial Port Click on Locate and install driver software recommended Windows will guide you through the process of...

Page 14: ...computer screen click the Browse button 7 Browse to the Drivers folder on your MultiModem CD then select the Windows_Drivers folder and then the Vista32 folder If you were installing drivers on a Vist...

Page 15: ...less Modem User Guide 15 9 Installing driver software screen appears 10 When the software for this device has been successfully installed screen appears with Windows has finished installing the driver...

Page 16: ...Guide 16 Installation of the Communications Port 11 The Found New Hardware Texas Instrument UMP Serial Port 00 screen appears If you have the disc that came with your device insert it now The MultiMod...

Page 17: ...Tech Systems Inc MultiModem GPRS USB Wireless Modem User Guide 17 13 Windows can t verify the publisher of this driver software screen appears Select Install this driver software anyway 14 Installing...

Page 18: ...ccessfully installed screen appears with Windows has finished installing the driver software for this device USB Serial Port Click Close Installation of the Modem 16 The Found New Hardware MultiTech G...

Page 19: ...re screen appears Select Install this driver software anyway 18 Installing driver software progress screen appears 19 The software for this device has been successfully installed screen appears Window...

Page 20: ...odem and the PC 2 Insert the MultiModem CD into your CD ROM drive The CD uses the Autorun feature and after a brief delay the MultiModem Setup Welcome screen appears Close the Welcome screen In some s...

Page 21: ...e this location in the search is selected Click the Browse button 6 Browse to the Drivers folder on your MultiModem CD then select the Windows_Drivers folder and then the XP32 folder If you are instal...

Page 22: ...PRS USB Wireless Modem User Guide 22 9 At the Completing the Found New Hardware Wizard GSM Device screen click Finish Installation of the USB driver is now complete The second Found New Hardware wizar...

Page 23: ...n Windows connect to Windows update to search for software appeared when you were installing the driver it will come up here also Select No not this time Then click Next 2 The Welcome to the Found New...

Page 24: ...the correct path from the first wizard in that case simply click Next and skip step 6 5 Browse to the Drivers folder on your MultiModem CD then select the Windows_Drivers folder and then the XP32 fold...

Page 25: ...S USB Wireless Modem User Guide 25 7 The Completing the Found New Hardware Wizard screen appears The association between the serial port and the USB driver has been made Click Finish The third Found N...

Page 26: ...Hardware Wizard screen asking Can Windows connect to Windows update to search for software appears again select No not this time Then click Next 2 The Found New Hardware Wizard screen appears for the...

Page 27: ...stalling drivers on an XP 64 bit Operating System you would browse to the XP64 folder Click Next 6 The final Windows Logo Testing screen may appear depending on operating system settings This screen p...

Page 28: ...CD into your CD ROM drive The CD uses the Autorun feature and after a brief delay the MultiModem Setup Welcome screen appears Close the Welcome screen 3 After a brief delay the Welcome to the Found Ne...

Page 29: ...Specify a location Click Next 7 Insert the manufacturer s installation disk MultiModem CD into the drive selected Click the Browse button 8 Browse to the Drivers folder on your USB Wireless Modem CD...

Page 30: ...ignature Not Found screen may appear depending on operating system settings Click Yes 11 At the Completing the Found New Hardware Wizard screen GSM Device click Finish Installation of the USB driver i...

Page 31: ...e next phase of the installation associating the PC port with the USB drive When the Welcome to the Found New Hardware Wizard screen appears click Next 13 The Install Hardware Device Drivers screen ap...

Page 32: ...Modem CD is still in the CD ROM drive Click the Browse button This may already be populated with the correct path from the first wizard In that case simply click Next and skip to step 17 16 Browse to...

Page 33: ...ure Not Found screen may appear depending on the operating system settings Click Yes 19 The Completing the Found New Hardware Wizard screen appears The association between the serial port and the USB...

Page 34: ...rt C for Windows 2000 Installing the Modem Driver 21 After a brief delay the Welcome to the Found New Hardware Wizard screen appears Click Next 22 The Install Hardware Device Drivers screen appears re...

Page 35: ...drive Click the Browse button This may already be populated with the correct path from the first wizard In that case simply click Next 25 A Digital Signature Not Found screen may appear depending on...

Page 36: ...ds with the received signal strength rssi The modem responds with the received signal strength rssi and the channel bit error rate ber RSSI ranges from 0 to 31 Signal Strength Verification RSSI 21 31...

Page 37: ...d between the displayed brackets Do not type additional brackets For example type only ATD 8585551212 8285551212 is typed between the brackets This command tells the modem to inform the wireless netwo...

Page 38: ...AT CMGL x press Enter For x substitute one of the following REC UNREAD Shows received unread messages REC READ Shows received read messages STO UNSENT Shows stored unsent messages STO SENT Shows store...

Page 39: ...mgf 1 set to text mode OK at csms 0 set to Phase 1 CSMS 1 1 1 OK at cnmi 2 1 0 0 0 set to display CMTI indication when SMS is received OK at cpms SM SM set the read and write storage of SMS to SIM CPM...

Page 40: ...directly routing the received message to the TE through the serial port using Phase 2 at cmgf 1 set to text mode OK at csms 1 set to Phase 2 CSMS 1 1 1 OK at cnmi 2 2 0 0 0 set to receive SMS and rou...

Page 41: ...3 Every PC may have slight differences which may cause the instructions to be different Use these instructions as a guide to help you understand what is required to set up an Internet connection throu...

Page 42: ...type the user name and the password for your account In many cases a user name and a password are not required but some wireless providers require it Check with your provider to see if they are needed...

Page 43: ...ss device Multi Tech offers a Windows based mobile PhoneTools Mobile PhoneTools is a communication software program included on your MultiModem CD You can install this program onto your PC and use it...

Page 44: ...arameters have been set to the values shown here Data bits 8 Parity none Stop Bits 1 Baud 115200 bps Is another program interfering with the communication program Close any such application program Is...

Page 45: ...or the modem to receive a fax You will also need fax software we do not have working software WinFax Version 10 has been tested with success I can t make outgoing calls I just receive a NO CARRIER res...

Page 46: ...SAS command to store the changes How do I send an SMS message to an email account When sending an SMS message to an email account you must use a designated routing number that will tell the SMS server...

Page 47: ...ireless Modem Reference Information GSM reference documents GSM 03 40 GSM 03 45 GSM 04 11 GSM 04 21 GSM05 08 GSM 07 01 GSM 07 02 GSM 07 05 GSM 07 07 ETSI contact ETSI Secretariat F 06921 Sophia Antipo...

Page 48: ...ITS LIABILITY EXCEED THE PRICE FOR DEFECTIVE PRODUCTS Repair Procedures for U S and Canadian Customers In the event that service is required products may be shipped freight prepaid to our Mounds View...

Page 49: ...t nearest you or email support multitech com When calling the U S please direct your questions regarding repair expediting receiving shipping billing etc to our Repair Accounting department at 763 717...

Page 50: ...recovery from municipal collection points reuse and recycling of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below...

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