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Multitech MultiModem MTCBA-G-U-F4, User Manual, Page: 3 / 43

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Multitech MultiModem MTCBA-G-U-F4 User Manual Download Page 3

Contents 

Contents 

Chapter 1 – Product Description and Specifications

 ................................................................. 5

 

Product Description

 ................................................................................................................................ 5

 

Features

 .................................................................................................................................................... 5

 

Safety

 ........................................................................................................................................................ 6

 

General Safety

 .............................................................................................................................................. 6

 

RF Interference Issues

................................................................................................................................. 6

 

Vehicle Safety

 ............................................................................................................................................... 6

 

Maintaining the Modem

 ............................................................................................................................... 7

 

Package Contents

 ................................................................................................................................... 7

 

SIM Chip

 ........................................................................................................................................................ 7

 

General Specifications

 ........................................................................................................................... 8

 

Functions – GSM/GPRS Modes

 .............................................................................................................  8

 

Electrical Specifications

 .........................................................................................................................  8

 

RF Specifications

 .................................................................................................................................... 9

 

Antenna Specifications

 .......................................................................................................................... 9

 

GSM/EGSM Antenna Requirements/Specifications

 ................................................................................ 9

 

Antennas Available from Multi-Tech Systems, Inc.

 ................................................................................. 9

 

PTCRB Requirements Note

 ........................................................................................................................ 9

 

FCC Requirements Note

 ............................................................................................................................. 9

 

Interfaces

 .................................................................................................................................................. 9

 

LED Interface

 .............................................................................................................................................. 10

 

AT Command Reference Guides

 .......................................................................................................... 10

 

Chapter 2 – Activation and Installation

 ...................................................................................... 11

 

Activating Your Wireless Account

 ....................................................................................................... 11

 

Phone Numbers for the Wireless Modem

 ............................................................................................... 11

 

Inserting the SIM Card into the Holder

 ................................................................................................ 11

 

Connecting the Antenna and USB Cable

 ............................................................................................ 11

 

Connecting Phone Handset (Optional)

 ............................................................................................... 12

 

Attaching the Modem to a Flat Surface (Optional)

 ............................................................................ 12

 

Installing Modem Drivers

 ...................................................................................................................... 13

 

Obtaining Windows Drivers

 ....................................................................................................................... 13

 

Obtaining Linux Drivers

 ............................................................................................................................. 13

 

Installing the Drivers for Windows Vista

 .................................................................................................. 13

 

Installing the Modem Driver

 ...................................................................................................................... 18

 

Installing the Drivers in Windows Server 2008, XP, 2003

 ................................................................. 20

 

Installing the USB driver

 ............................................................................................................................ 20

 

Chapter 3 – Using Your Wireless Modem

 .................................................................................. 27

 

Changing the GPRS Band

 ..................................................................................................................... 27

 

Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide  

3 

Summary of Contents for MultiModem MTCBA-G-U-F4

Page 1: ...MultiModem GPRS USB Wireless Modem MTCBA G U F4 User Guide...

Page 2: ...ons of our product documentation Revision History Revision Date Description A 10 04 07 Initial Release B 03 20 08 Added Vista Operating System support Added section on changing the GPRS Band C 11 17 0...

Page 3: ...Interface 10 AT Command Reference Guides 10 Chapter 2 Activation and Installation 11 Activating Your Wireless Account 11 Phone Numbers for the Wireless Modem 11 Inserting the SIM Card into the Holder...

Page 4: ...wing a List of Stored Messages 31 Reading a Stored Message 31 Deleting a Stored Message 31 SMS Examples 32 Setting up Internet Access 34 Connecting to the GPRS Network for Internet Access 34 Before yo...

Page 5: ...is fully type approved and can be desktop or panel mounted Features GPRS Class 10 operation Quad band 850 900 1800 1900 MHz GSM Class 1 and Class 2 Desktop or panel mounting Short Message Services inc...

Page 6: ...d gasoline or diesel fuel pumps and before filling your vehicle with fuel Switch off your wireless MultiModem in hospitals and any other place where medical equipment may be in use Respect restriction...

Page 7: ...liant with Multi Tech s accessory specifications may invalidate the warranty of the wireless MultiModem In the unlikely event of a fault in the wireless MultiModem contact Multi Tech Tech Support Keep...

Page 8: ...ns GSM GPRS Modes Mode Description Standard Quad Band 850 900 1800 1900 MHz Interface USB interface USB Type B SMS Mobile Originated MO and Mobile Terminated MT SMS Mode Text PDU point to point Cell b...

Page 9: ...gle 800 1900 MHz Cellular Modem Antenna ANF2 1HRA Hinged Right Angle 850 900 1800 1900 MHz Cellular Modem Antenna ANQB 1HRA PTCRB Requirements Note There cannot be any alteration to the authorized ant...

Page 10: ...Continuous on state indicates that the wireless modem is not registered on the network Flashing state indicates registration on network Off state Modem is off not ready or in download mode TR Termina...

Page 11: ...eless provider may give you the phone number or the number might be on the SIM card Wireless provider implementations may vary Inserting the SIM Card into the Holder The wireless MultiModem requires a...

Page 12: ...ngth to mount the unit in a truck to the wall of the cab behind the passenger s seat 2 Typically the unit is mounted against a flat surface into which holes can be drilled The mounting holes center to...

Page 13: ...rivers You must download the Linux Operating System drivers from www multitech com setup product go Refer to the Readme file for the correct driver file and installation guide for your distribution ve...

Page 14: ...A Windows installation wizard guides you through the process of installing the driver 4 On the next Wizard screen click I don t have the disc Show me other options 5 Select Browse my computer for driv...

Page 15: ...der on your computer where you stored the driver you downloaded Then select one of the following If installing on a 32 bit operating system select the location of the Vista32 driver If installing on a...

Page 16: ...d Installation 8 Click Next 9 Windows can t verify the publisher of this driver software dialog box opens 10 Select Install this driver software anyway 16 Multi Tech Systems Inc MultiModem GPRS USB Wi...

Page 17: ...lation 11 The Installing driver software wizard screen appears 12 A window appears telling you that the software has been successfully installed 13 Click Close Multi Tech Systems Inc MultiModem GPRS U...

Page 18: ...ware MultiTech GSM Modem window appears 2 Click I don t have the disc Show me other options Click Next 3 Click Browse my computer for driver software advanced 4 The dialog box Windows can t verify the...

Page 19: ...appears 6 The software for this device has been successfully installed window appears Windows has finished installing the driver software for this device Multi Tech Systems USB GSM_GPRS wireless Modem...

Page 20: ...l the USB driver 1 Connect the USB cable between the MultiModem and the PC 2 In some situations the operating system displays a Found New Hardware Wizard window and asks Can Windows connect to Windows...

Page 21: ...earch 6 Browse to the Drivers folder on your computer where you stored the driver you downloaded Then select one of the following If installing on a 32 bit operating system select the location of the...

Page 22: ...wizard searches for the GSM Modem This window only appears briefly 9 Please select the best match for your hardware for the list below 10 Click Next 11 A Windows Logo Testing window appears 22 Multi T...

Page 23: ...lation of the USB driver is now complete Installing the Modem Driver 1 If the Welcome to the Found New Hardware Wizard window asking Can Windows connect to Windows update to search for software appear...

Page 24: ...Select the Install from a list or specific location Advanced radio button Then click Next The Please choose your search and installation options window appears 5 Select the Include this location in th...

Page 25: ...ing system select the location of the Vista32 driver If installing on a Vista 64 bit operating system select the location of the Vista64 driver 7 Click Next The Please wait while the wizard searches f...

Page 26: ...em entity in the operating system that accommodates the wireless USB MultiModem 10 Click Continue Anyway The Completing the Found New Hardware Wizard window appears 11 Click Finish With the modem inf...

Page 27: ...n the product ordering number Example MTCBA G F4 ED This build option is most commonly used in Europe Changing the GPRS Band If you want to change the band because for example you are changing the geo...

Page 28: ...Weak or Insufficient 99 No signal 3 The modem responds with the channel bit error rate ber BER ranges from 0 to 7 Seven is the highest error rate Checking Network Registration and Roaming Status This...

Page 29: ...16 Incorrect PIN Code CME ERROR 3 PIN already entered with CMEE 1 mode 2 Initiate a voice call a Type ATD1234 Note Don t forget the semicolon at the end This stands for voice calls b Responses include...

Page 30: ...f you include a semi colon at the end of the dialing string the modem will instead initiate a Voice call to the phone number dialed 2 To disconnect a Type b Wait about two seconds to see an OK respons...

Page 31: ...respond with CMSS 1 OK The transmission is successful One SMS message is sent Note The x represents an index location Viewing a List of Stored Messages 1 Type AT CMGL x press Enter where x can be REC...

Page 32: ...ing SMS messages CPMS 0 50 0 50 OK at cmgs 7632273726 send message to the number specified in quotes TEST message ONE Type message after the symbol and hit CTRL Z to send the message CMGS 52 OK Receiv...

Page 33: ...1 1 1 OK at cnmi 2 2 0 0 0 set to receive SMS and route directly to TE OK CMT 17632273726 06 03 17 13 59 18 00 message received and directly routed to TE TEST2 Receive Example 3 Receive SMS message in...

Page 34: ...the GPRS Network for Internet Access After you have inserted the SIM card and the modem is ready for use you can establish an Internet connection through a Windows dial up session Note that your wire...

Page 35: ...REAM COM or WAP VOICESTREAM COM Rogers AT T of Canada INTERNET COM To set the APN 1 From the Start button select Control Panel 2 In the Control Panel double click Phone and Modem Options 3 The Phone a...

Page 36: ...99 1 Then click Next 10 On the Connection Availability window specify if this connection is for anyone s use or for your use only by checking the appropriate button Click Next 11 On the Internet Accou...

Page 37: ...wireless MultiModem does not answer through the serial link upon an attempted transmission of data or voice signals see the table below for possible causes and solutions Solutions for no connection th...

Page 38: ...d by the called party Is the selected bearer type supported by the network Type AT CEER to view the extended error code see Error Results Codes in the AT Command guide Be sure that the selected bearer...

Page 39: ...out to a RJ9 connector that can be used to plug into the receiver of a handset ATD number will originate a voice call How do I make an Internet connection to my dial up ISP Make sure you have CSD serv...

Page 40: ...ther application Look for the TR light indication If it is on most likely another application is holding onto the port Make sure the dial up connections maximum speed matches the modem s properties ma...

Page 41: ...nding it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will...

Page 42: ...y system and will be made available upon request Restriction of the Use of Hazardous Substances RoHS Multi Tech Systems Inc Certificate of Compliance 2002 95 EC Multi Tech Systems Inc confirms that th...

Page 43: ...II EIP 39 RoHS Multi Tech Systems Inc TS HS PB Hg CD CR6 PBB PBDE O O O O O O X O O O O O X O O O O O O O O O O O O O O O O O IC O O O O O O O O O O O O X O O O O O O O O O O O O O O O O O O O O O O O...

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