Multitech MultiModem MT3334ZDX Owner'S Manual Download Page 68

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MT3334ZDX/V Owner's Manual

Fall-forward

................................................................................ 6

Fallback

..................................................................................... 6

Fax

........................................................................................ 6, 7

Command set

......................................................................... 7

Features

................................................................................. 7

Transmission speeds

.............................................................. 7

Fax Modulation

........................................................................ 53

Fax-Back Service

.................................................................... 51

FCC Regulations

..................................................................... 57

Flow Control

............................................................................ 52

Flow Control

............................................................................ 25

Frequency Stability

.................................................................. 54

Front Panel

.............................................................................. 19

Garbage Characters

................................................................ 26

Guard Tone Control

................................................................. 32

Hardware/Software Confirmation

............................................. 18

Indicators

................................................................................. 55

Information Request Command

............................................... 29

Initialization Strings

............................................................ 20, 22

Installation

................................................................................. 9

Intelligent Features

.................................................................. 53

Interface

................................................................................... 55

Internet

.................................................................................... 51

Kingston Communications (Hull)

............................................. 62

Summary of Contents for MultiModem MT3334ZDX

Page 1: ...Models MT3334ZDX and MT3334ZDXV Data Fax Modem Data Fax Voice Modem Owner s Manual User Guide...

Page 2: ...person or organization of such revisions or changes Patents This Product is covered by one or more of the following U S Patent Numbers 5 301 274 5 309 562 5 355 365 5 355 653 5 452 289 5 453 986 5 535...

Page 3: ...lation Introduction 9 Safety Warnings 9 Installation Process 9 LED Indicators 12 Is Your MultiModemZDX Ready for Use 14 Operating Your MultiModemZDX 15 Simple Operations 15 Remote Configuration 16 Sof...

Page 4: ...ns 51 About CompuServe Internet 51 About the Multi Tech Fax Back Service 51 Appendix A Technical Specifications Appendix B Tone Dial Frequencies Appendix C Regulatory Information FCC Regulations for T...

Page 5: ...es Note that your computer system should have a processing speed of at least 75 MHz in order to take full advantage of the telephony features of this product Serial Cable You will need a serial cable...

Page 6: ...your caller s phone number available on U S products Data Supports the enhanced ITU T V 34 standard with data transmission speeds to 33 6K bps while also maintaining compatibility with lower speed mo...

Page 7: ...s the TIA EIA IS 101 AT V voice command set Note For more information on V commands supported by the MT3334ZDXV refer to Multi Tech s Voice V Commands Developer s Kit P N 82039200 This document is ava...

Page 8: ...tal Loopback and Remote Digital Loopback Tests We have included a description of each test and how to use each test procedure Chapter 5 Service Warranty Technical Support Chapter 5 provides instructio...

Page 9: ...phone line has been disconnected at the network interface 4 Use caution when installing or modifying telephone lines 5 Avoid using a telephone other than a cordless type during an electrical storm The...

Page 10: ...he AC Power transformer and plugging the AC connector into a live AC outlet 5 Turn on power by flipping the ON OFF switch on the side of the MultiModemZDX to the ON position Note Use only the power su...

Page 11: ...2 Installation 11 Figure 2 2 MultiModemZDX Connections...

Page 12: ...transferred to the transmitter of the MultiModemZDX The transmitting terminal should hold this line in the marking state when no data is being transmitted including intervals between characters or wo...

Page 13: ...the modem is connected in V 32bis mode Note at speeds lower than a V 32bis connection the MultiModemZDX speed LEDs remain unlit 96 9600bps This LED is lit when the modem is connected at 9600 bps OH Of...

Page 14: ...ion and flashes on and off when data compression is activated FX Fax This LED is lit when the modem is connected in Fax mode Is Your MultiModemZDX Ready for Use As soon as you have connected power to...

Page 15: ...reconfigure your modem nor run the risk of mistakenly keying in incorrect information Either way you need to understand that an AT command is the method by which your modem is controlled and must ther...

Page 16: ...r than zero defines the escape key For example if S9 37 the percent sign would be the escape key The S9 value can be stored with the W0 command To store the remote configuration password type the foll...

Page 17: ...u By this method initialization strings that correspond to a particular modem type can be selected to operate optimally with the software it is utilizing Figure 2 4 MultiModemZDX Initialization Setup...

Page 18: ...ne if your computer and modem are communicating properly Enter AT CR At this point your video monitor should display OK If the characters you typed do not appear or if double characters appear see the...

Page 19: ...uld flash briefly as the modem runs a self test If the LEDs remain off the modem is probably not receiving power Make sure the modem s power switch is on especially if you normally turn on the modem b...

Page 20: ...ted until the program terminates Others can disconnect without exiting the program Many communications software packages also allow multiple terminals to be open but only one can access the modem at a...

Page 21: ...M4 note that COM3 shares an IRQ with COM1 as does COM4 with COM2 so you should change their IRQs to unused ones if possible If you use Windows 95 right click on My Computer select Properties from the...

Page 22: ...ilding s telephone installation To test the building installation plug a telephone into your modem s telephone wall jack and listen for a dial tone If you hear a dial tone your modem may be installed...

Page 23: ...led to go off hook or you might have dialed a wrong number Check the number If the modem reports NO CARRIER the phone was answered at the other end but no connection was made You might have dialed a w...

Page 24: ...in Windows 95 HyperTerminal select Call Connect from the menu bar click Dialing Properties check This Location has Call Waiting and select the correct code for your phone service If you have extensio...

Page 25: ...r can be marginally slower with data compression enabled Try entering the V View Parameters command making a screen print of the diagnostics listing and checking for parameters that may be unacceptabl...

Page 26: ...e error correction if it is disabled or hang up and call again you may get a better connection At speeds above 2400 bps the remote modem might not use the same transmission or error correction standar...

Page 27: ...ageReturnkeytoexecute most commands Command A Answer Values n a Description Answer an incoming call before the final ring Command A Repeat Last Command Values n a Description Repeat the last command s...

Page 28: ...l X2 X4 X5 X6 or X7 must be selected S Dial a telephone number previously stored using the Zn x command see Zn x command for further information The range of n is 0 3 Pause during dialing for time set...

Page 29: ...splay default speed and controller firmware version I1 Calculate and display ROM checksum e g 12AB I2 Check ROM and verify the checksum displaying OK or ERROR I3 Display default speed and controller f...

Page 30: ...e command O1 Issue a retrain and return to online data mode Command Qn Enable Disable Result Codes Values n 0 or 1 Default 0 Description Q0 Enable Result Codes Q1 Disable Result Codes Command Sr n Set...

Page 31: ...NE and BUSY Command Yn Long Space Disconnect Values n 0 Default 0 Description Y0 Disable sending or responding to long space break signal on disconnect Y1 Enable sending or responding to long space br...

Page 32: ...actory Default Settings Values n 0 Default None Description F0 Load factory settings as active configuration Command Gn V 22bis Guard Tone Control Values n 0 1 or 2 Default 0 Description G0 Disable gu...

Page 33: ...tal loopback test T6 Remote digital loopback test Command V View Current Configuration Values n a Description Displays the active modem settings Command Wn Store Current Configuration Values n 0 Defau...

Page 34: ...V 42 MNP auto reliable mode N4 V 42 reliable mode N5 V 42 MNP or non error correction same as N3 Command Vn Protocol Result Code Values n 0 or 1 Default 1 Description V0 Disable protocol Result Code...

Page 35: ...MB19200 Selects 19200 bps on line MB28800 Selects 28800 bps on line MB33600 Selects 33600 bps on line Command SB Serial Port Baud Rate Values n speed Default 115200 Description SB300 Selects 300 bps a...

Page 36: ...and hit RETURN You should receive a response of the assigned value given to that S Register Register S0 Unit rings Range 0 1 255 Default 0 Description Sets the number of rings before the modem answers...

Page 37: ...ber Register S7 Unit seconds Range 1 255 Default 50 Description Sets the time the modem waits for a carrier signal before aborting a call Also sets the wait for silence time for the dial modifier Regi...

Page 38: ...ifies the length of time in minutes that the modem waits before disconnecting when no data is sent or received This function is only applicable to buffer mode Register S35 Unit decimal Range 0 1 Defau...

Page 39: ...00 bps 12 16800 bps 13 19200 bps 14 21600 bps 15 24000 bps 16 26400 bps 17 28800 bps 18 31200 bps 19 33600 bps Register S42 Unit decimal Range 0 1 Default 1 Description For testing and debugging only...

Page 40: ...the S36 and S48 configuration settings necessary to negotiate certain types of connections Register S89 Unit seconds Range 0 5 255 Default 10 Description Sets the length of time in the off line comman...

Page 41: ...d at 4800 bps 12 CONNECT 9600 Connected at 9600 bps 13 CONNECT 14400 Connected at 14400 bps 14 CONNECT 19200 Connected at 19200 bps 24 CONNECT 7200 Connected at 7200 bps 25 CONNECT 12000 Connected at...

Page 42: ...in a pseudo On Line mode 3 Once you receive a connect message if responses are enabled enter data from your keyboard For this test typing multiple upper case U characters is a good way to send an alt...

Page 43: ...ote modem The test procedure is as follows 1 Go into Terminal mode Type AT and hit ENTER you should get an OK message 2 Dial the remote modem by entering the Dial command and the phone number to estab...

Page 44: ...opback note that some modems may not support Remote Loopback or may have this feature disabled The test procedure is as follows 1 Go into Terminal mode Type AT and hit ENTER you should get an OK messa...

Page 45: ...nd zeros The data received by the remote modem will enter its analog receiver be converted to digital data be reconverted into analog and then looped through its transmitter back to the local modem Yo...

Page 46: ...pment MTS MAKES NO OTHER WARRANTY EXPRESSED ORIMPLIED ANDALLIMPLIEDWARRANTIESOFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This warranty does not apply to any products w...

Page 47: ..._________________________ Modem Serial No _______________________________________ Modem Firmware Version _________________________________ DataComm FAX Voice Software Version _________________________...

Page 48: ...hase order number for payment if the modem is out of warranty The standard repair charge for this modem is 95 This price is valid at the time of this publication but could change in the future Check w...

Page 49: ...munications program to 8 N 1 2 Dial to our BBS at 800 392 2432 USA and Canada or 612 785 3702 international and local 3 At the prompt type your first name last name and password then press RETURN If y...

Page 50: ...s 6 Select a file transfer protocol by typing the indicated letter such as Z for Zmodem the recommended protocol 7 If you select Zmodem the file will transfer automatically If you select another proto...

Page 51: ...multitech com International Marketing Sales writers multitech com Publications Dept If you prefer to recieve support via the internet you can contact Tech Support via e mail Multi Tech s presence incl...

Page 52: ...patibility ITU V 42bis V 42 Enhanced V 34 ITU V 32bis V 32 V 21 V 22bis V 22 V 23 ITU V 17 Group 3 T 4 T 30 and EIA TR 29 Class 2 Fax Compatibility ITU T V 17 Group 3 V 29 V 27ter and EIA TR 29 Class...

Page 53: ...and Buffer 60 characters Data Modulation Trellis Coded Modulation TCM at 33 600 31 200 28 800 26 400 24 000 21 600 19 200 16 800 14 400 12 000 and 9600 bps Quadrature Amplitude Modulation QAM at 9600...

Page 54: ...Receive Answer V 23 390 Hz Mark 450 Hz Space for Transmit Originate 1300 Hz Mark 2100 Hz Space for Transmit Answer 1300 Hz Mark 2100 Hz Space for Receive Originate 390 Hz Mark 450 Hz Space for Receive...

Page 55: ...Send Data Receive Data Carrier Detect various speed indicators Off Hook Terminal Ready Error Correction Fax Controls Power ON OFF Switch Speaker Speaker with software or command controlled volume Ope...

Page 56: ...hree high frequencies 1209 1336 1477 Hz The generally accepted tone frequency tolerance is 0 02 Forexample thedigit4wouldbedialedbycombiningtwotonefrequencies It would use the frequency 770 Hz from th...

Page 57: ...number REN is used to determine the quantity of devices which may be connected to the telephone line Excessive REN s on the telephone line may result in the devices not ringing in response to an incom...

Page 58: ...licensees Unauthorized repairs void registration and warranty 8 This equipment cannot be used on public coin service provided by the telephone company Connection to Party Line Service is subject to st...

Page 59: ...t into an outlet on a circuit different from that of which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING Changes or modifications to this unit not...

Page 60: ...nsure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should...

Page 61: ...of last number dialed Tone detection busy Auto clear from the originating end DTR dialing Modem PBX timed break register recall European Low Voltage Directive When correctly installed and maintained...

Page 62: ...Appendix D to ring REN values of less than 0 3 cannot be assigned REN 1 If a telephone or other device is connected in parallel with the modem the combined REN must not exceed 4 A BT supplied telephon...

Page 63: ...the modem goes off hook until dialing begins e For correct operation of the call progress monitor the power has to be properly connected and switched on Compliance with BS6328 Part 1 a The modem is n...

Page 64: ...e within certain voltage limits both amended by Council Directive 93 68 EEC of 22 July 1993 on the harmonization of CE marking requirements Australian and New Zealand Modem Warning Notice Australian M...

Page 65: ...low bit rate voice and reduced voice quality may result WARNING For safety reasons only connect AUSTEL permitted or AUSTEL certified equipment Refer to the applicable MultiModemII Owner s Manual for...

Page 66: ...r S0 36 37 38 39 40 Auxiliary Relay Control 32 B BBS 49 British Telecommunications 62 Bulletins 51 C Call Status 13 Call Waiting 24 Canadian Limitations Notice 60 Carrier Control 27 Carrier Detect 13...

Page 67: ...Ready DSR Control 33 Data Terminal Ready DTR Control 32 Datacomm software 6 20 DB 25 Connector 5 DB 9 Connector 5 Diagnostics 55 Dial Command 28 Dimensions 55 Downloading a File 49 E Echo Command Mode...

Page 68: ...51 FCC Regulations 57 Flow Control 52 Flow Control 25 Frequency Stability 54 Front Panel 19 G Garbage Characters 26 Guard Tone Control 32 H Hardware Software Confirmation 18 I Indicators 55 Informatio...

Page 69: ...Operation 52 Model Number 52 Modem Cannot Connect When Answering 24 Modem CE Mark EMC and Safety Compliance 64 Modem Disconnects While Online 24 Modem Does Not Respond to Commands 20 Modem Reset 31 Mo...

Page 70: ...d 27 Result Code Selection 31 Result Codes 22 Return Character S3 36 Return Online to Data Mode 30 Ringer Equivalence Number 62 RS 232 5 S Select Stored Configuration for Hard Reset 33 Serial Cable 20...

Page 71: ...ransmit Level 54 U UARTs 25 16550 25 V V 22 mode 27 V 22bis Guard Tone command 32 V 42 error correction 6 V 42bis data compression 6 View Current Configuration Command 33 Voice 7 Command set 7 Feature...

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