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Multitech MultiModem II MT5600BA-V.90 User Manual Download Page 56

                            

Appendix C - Warranty, Service, and Technical Support

56

Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E)

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Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most
out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972-
2439 (USA and Canada) or 763 785-3500 (international and local). Please have modem information avail-
able. You can also contact Technical Support by e-mail at the following addresses:

Country

Email

Telephone

France:

[email protected]

+(33) 1-64 61 09 81

India:

[email protected]

+91 (124) 6340778

U.K.:

[email protected]

+(44) 118 959 7774

U.S.A., Canada

[email protected]

  800  972-2439

Rest of world:

[email protected]

+763 717-5863

Please note the status of the modem before contacting Technical Support. Status information can include the
state of the LED indicators, screen messages, diagnostic test results, problems with a specific application,
etc.

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Internet

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net Sites

 Sites

 Sites

 Sites

 Sites

Multi-Tech is a commercial provider on the Internet. Multi-Tech has a Web site at
http://www.multitech.com

Summary of Contents for MultiModem II MT5600BA-V.90

Page 1: ...MT5600BA BL Series MT5600BA V 92 MT5600BA V 90 MT5600BL V 90 Data Fax Modem User Guide ...

Page 2: ...y code using the LCD panel Add country codes list D 05 28 04 Change the word to country to country or region E 12 09 04 Add Web site location of the country region code list Trademarks MultiModemII Multi Tech and the Multi Tech logo are trademarks of Multi Tech Systems Inc Adobe and Acrobat are trademarks of Adobe Systems Incorporated Microsoft Windows Windows 98 Me NT 2000 XP are either registere...

Page 3: ... 16 Advanced Options Trunk 18 Remote Configuration Options Trunk 20 Diagnostic Options Trunk 20 Phone Number Memory Options Trunk 21 Caller ID Options Trunk 21 Menu Options 22 Status 22 Basic Options 23 Advanced Options 25 Remote Configuration Options 27 Diagnostic Options 27 Phone Number Memory Options 27 Caller ID Options 28 Chapter 4 Leased Line Operation 29 Two Wire Setup 29 Four Wire Setup 30...

Page 4: ...odem Restrictions 49 New Zealand Telecom Warning Notice 49 South African Notice 50 Appendix B Technical Specifications 51 Appendix C Warranty Service and Technical Support 53 Multi Tech Systems Inc Warranty Repairs Policies 53 Online Warranty Registration 54 Service 54 Replacement Parts 55 Technical Support 56 Internet Sites 56 Appendix D Upgrading the Firmware 57 Introduction 57 Upgrade Overview ...

Page 5: ...demII front panel includes a liquid crystal display and four buttons which together can be used to either display the current connection status of the modem or to configure the modem The MultiModemII also can be configured through standard AT commands A A A A About bout bout bout bout A A A A AT T T T T C C C C Co o o o omm mm mm mm mmands ands ands ands ands AT Commands for this product are publi...

Page 6: ...ephone wiring Never install telephone wiring during a lightning storm Never install a telephone jack in a wet location unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone during an elect...

Page 7: ... on your computer such as COM1 or COM2 C C C C Co o o o onne nne nne nne nnect ct ct ct ct t t t t the Mod he Mod he Mod he Mod he Modem to t em to t em to t em to t em to the he he he he T T T T Telepho elepho elepho elepho elephone Line ne Line ne Line ne Line ne Line Dialup Dialup Dialup Dialup Dialup C C C C Co o o o onne nne nne nne nnect ct ct ct cti i i i io o o o on n n n n Plug one end of...

Page 8: ... Pho he Pho he Pho he Pho he Phone to t ne to t ne to t ne to t ne to the Mod he Mod he Mod he Mod he Modem Opt em Opt em Opt em Opt em Opti i i i io o o o onal nal nal nal nal For voice only calls plug a telephone into the modem s PHONE jack C C C C Co o o o onne nne nne nne nnect ct ct ct ct t t t t the Mod he Mod he Mod he Mod he Modem to t em to t em to t em to t em to the he he he he A A A A ...

Page 9: ...and then turn on your computer Windows should detect your new modem and open the Install New Modem wizard Note If Windows cannot find a modem your modem may be turned off it may be plugged into the wrong connector on your computer or the serial cable may be faulty See None of the LEDs Light When the Modem Is Turned On and The Modem Does Not Respond to Commands in the Troubleshooting chapter of the...

Page 10: ...file 04 1 Start at the Status LCD and use the down arrow to move down the menu tree to the Region Select LCD 4 When you reach the region code you want press Enter After pressing Enter you will see the message Option Set 2 Use the right arrow to move from the Region Select LCD across the Region Setting Options LCD to the Current Setting LCD 3 If the current setting shown is not the one for your reg...

Page 11: ...ates Step 4 Inst Step 4 Inst Step 4 Inst Step 4 Inst Step 4 Instal al al al all Pho l Pho l Pho l Pho l PhoneT neT neT neT neToo oo oo oo ool l l l ls s s s s Note PhoneTools may or may not be included on the MultiModemII CD according to your company s preference Data communications software gives you access to commands that govern how the modem operates that is how the modem handles incoming and ...

Page 12: ...tion program You also can configure your modem either through the front panel or by sending AT commands to the modem The AT commands can be found in the AT Reference Guide on the CD shipped with this modem Figure 3 1 Front panel LED Indicators LED Indicators LED Indicators LED Indicators LED Indicators The MT5600BA V 92 has six LED indicators on the front panel that indicate status and activity Re...

Page 13: ...on before selecting a character To exit without saving press the Æ Æ Æ Æ Æ button several times To save a character string press the Enter button Menu St Menu St Menu St Menu St Menu Str r r r ruct uct uct uct uctur ur ur ur ure e e e e The LCD menus have a tree structure with multiple trunks limbs branches and twigs For a schematic view refer to the menu map on the next page Trunks are the major ...

Page 14: ...Settings C1 C4 Current Settings Enabled Line Type Options Error Correction Options DTR Options Carrier Detect Options Enable Disable R C Remote Config Password Enter Password A Analog Loopback Initiate AL Test in Progress Initiate DL List Phone Numbers Enter Phone Numbers Enter Phone 0 Enter Phone 1 Phone 0 Phone 1 Terminate RDL Enable FCID CID1 Region Setting CID0 Region Profile B5 Region Profile...

Page 15: ...nk unk unk unk unk The Status Trunk shows the current operating status of the modem Limb changes are automatic but certain options can be accessed by pressing the Æ Æ Æ Æ Æ button Note that when the modem is online pressing the Æ Æ Æ Æ Æ button shows the connect status including the data speed connection type and compression type Limbs Twigs If Idle If Online ...

Page 16: ...se the Basic Options Trunk to configure the modem s basic operating conditions When entering a number use the Ç Ç Ç Ç ÇÅ Å Å Å Å and È È È È È buttons to scroll through a list of digits and characters To go to the next position press the Æ Æ Æ Æ Æ button To back up or to exit without dialing press the Æ Æ Æ Æ Æ button several times Limbs Branches Twigs Continued on next page Current Setting Async ...

Page 17: ...A BL Series User Guide S000276E B B B B Basi asi asi asi asic Opt c Opt c Opt c Opt c Opti i i i io o o o ons ns ns ns ns Tr Tr Tr Tr Trunk unk unk unk unk c c c c co o o o ont nt nt nt ntinued inued inued inued inued Continued from previous page Limbs Branches Twigs ...

Page 18: ...s Tr Tr Tr Tr Trunk unk unk unk unk Use the Advanced Options Trunk to configure RS 232 dial backup and callback security options When entering a number or password use the Ç Ç Ç Ç ÇÅ Å Å Å Å and È È È È È buttons to select a character or digit To go to the next position press the Æ Æ Æ Æ Æ button To backspace or to exit press the Æ Æ Æ Æ Æ button several times Limbs Branches Twigs Continued on nex...

Page 19: ...s User Guide S000276E A A A A Adv dv dv dv dvanc anc anc anc anced Opt ed Opt ed Opt ed Opt ed Opti i i i io o o o ons ns ns ns ns Tr Tr Tr Tr Trunk unk unk unk unk c c c c co o o o ont nt nt nt ntinued inued inued inued inued Continued from previous page Limbs Branches Twigs ...

Page 20: ... use the Ç Ç Ç Ç ÇÅ Å Å Å Å and È È È È È buttons to scroll through the alphabet To go to the next character position press the Æ Æ Æ Æ Æ button To backspace or to exit press the Æ Æ Æ Æ Æ button several times Limb Branches Twigs Diag Diag Diag Diag Diagno no no no nost st st st sti i i i ic Opt c Opt c Opt c Opt c Opti i i i io o o o ons ns ns ns ns Tr Tr Tr Tr Trunk unk unk unk unk Use the Diagn...

Page 21: ...nk to store list and dial these numbers When entering a number use the Ç Ç Ç Ç ÇÅ Å Å Å Å and È È È È È buttons to scroll through the available digits and dialing commands To go to the next position press the Æ Æ Æ Æ Æ button To backspace or to exit press the Æ Æ Æ Æ Æ button several times Limb Branches Twigs Cal Cal Cal Cal Caller ler ler ler ler ID Opt ID Opt ID Opt ID Opt ID Opti i i i io o o o...

Page 22: ...ton to establish a connection with the remote modem You can also use this option to temporarily place the modem in originate mode for back to back testing MANUAL ANSWER Places the modem in answer mode for the time specified by register S7 You can use this option to temporarily place the modem in answer mode for back to back testing BUSY OUT MODEM Takes the modem out of service by putting it into a...

Page 23: ...s BLIND SMART DIAL OPTIONS Use the Æ Æ Æ Æ Æ and Enter buttons to select blind dialing in which the modem sends the OK CON NECT RING NO CARRIER ERROR and NO ANSWER mes sages to the computer and does not look for a dial tone or busy signal or smart dialing in which the modem sends all messages to the computer including NO DIALTONE and BUSY Same as the X0 and X4 commands DIAL NUMBER Use the front pa...

Page 24: ...us transmission using the V 25bis command set SYNC NORM Normal synchronous transmission using any command set V 25bis HDLC NRZ V 25bis synchronous transmission using NRZ encoding V 25bis HDLC NRZI V 25bis synchronous transmission using NRZI encoding V 25bis BISYNC V 25bis bisynchronous transmission RESET FACTORY DEFAULTS Use the Æ Æ Æ Æ Æ and Enter buttons to reset Profile 0 and the modem s active...

Page 25: ...NOR MAL IN CB to disable this feature Same as the C5 and C4 commands CTS OPTIONS Use the Æ Æ Æ Æ Æ and Enter buttons to select whether the CTS state will follow the RTS state when on line CTS NORM or whether CTS will always be high CTS ON Same as the R0 and R1 commands DIALBACKUP LL OPTIONS The following screens are used to configure dial back up for four wire leased line operation For more inform...

Page 26: ...new values Same as the Sr and Sr n commands VIEW S REGISTER SETTINGS Use the Æ Æ Æ Æ Æ È È È È È Ç Ç Ç Ç ÇÅ Å Å Å Å and Enter buttons to select the number of the S register whose value you want displayed To scroll through a list of digits press the Ç Ç Ç Ç ÇÅ Å Å Å Å and È È È È È buttons To go to the next position press the Æ Æ Æ Æ Æ button To back up or to exit without saving press the Æ Æ Æ Æ Æ...

Page 27: ... but tons again Same as the T3 command REMOTE DIGITAL LOOPBACK Press the Æ Æ Æ Æ Æ and Enter but tons to start the remote digital loopback test The TEST IN PROGRESS screen appears To stop the test press the Æ Æ Æ Æ Æ and Enter buttons again Same as the T6 command Note Digital Loopback and Remote Digital Loopback tests must be performed using AT Commands The LCD option to run these tests has been t...

Page 28: ...ti i i i io o o o ons ns ns ns ns Press the Æ Æ Æ Æ Æ and Enter buttons to enable formatted FCID or unformatted UCID Caller ID or to disable Caller ID altogether Same as the CID 0 CID 1 and CID 2 commands Note Because Caller ID information is sent between the first and second ring register S0 must be set to 2 or more rings for the modem to receive Caller ID information ...

Page 29: ...SED jack Connect the other end of the cable to the two wire leased line jack or terminals supplied by the telephone company 2 Turn on the modem 3 Starting at the STATUS screen press the following buttons on the front panel È È È È È Æ Æ Æ Æ Æ È È È È È È È È È È È È È È È Æ Æ Æ Æ Æ The CURRENT SETTING screen appears 4 If the CURRENT SETTING screen shows ASYNC AT press Ç Ç Ç Ç ÇÅ Å Å Å Å and go to ...

Page 30: ... OPTIONS screen 6 Press Ç Ç Ç Ç ÇÅ Å Å Å Å Ç Ç Ç Ç ÇÅ Å Å Å Å Ç Ç Ç Ç ÇÅ Å Å Å Å Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ The 4 WIRE LEASE ORIG screen appears 7 Choose one of two actions To set up the modem as the originate modem press the Enter button To set up the modem as the answer modem press Æ Æ Æ Æ Æ to display the 4 WIRE LEASE ANSWER screen and then press the Enter butto...

Page 31: ... a dial up call Dial back starts only when both timers have expired and the leased line is still down The restore timer register S15 determines how frequently restoral attempts occur when the modems are in dial backup mode S15 can be set from 10 to 255 minutes in one minute increments A value of 0 disables dial backup The default value is 30 minutes Note Register S15 must be set identically on the...

Page 32: ...E TO RESTORE S15 screen 13 To change the default dial backup time press È È È È È to go to the DIAL BACKUP TIME S17 screen then press Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ The ENTER TIME IN MINUTES screen appears 14 Repeat steps 9 and 10 until you have entered a value between 0 and 255 and then press the Enter button to store it The TIME STORED screen appears 15 Press the Enter button again to return to the DIAL BA...

Page 33: ...is incorrect the word CONNECT appears and the local modem is returned to online mode If the password is correct an AT_ command prompt appears 4 Type AT commands to configure the remote modem It is not necessary to precede the commands with AT 5 When you have finished configuring the remote modem type E and press ENTER to exit remote configuration mode and return to online data mode You can now bre...

Page 34: ...e Esc emote Esc emote Esc emote Esc emote Escape C ape C ape C ape C ape Char har har har hara a a a acter cter cter cter cter To improve security you can change a remote modem s remote configuration escape character The remote configuration escape character is stored in register S13 The factory default is 42 which is the ASCII code for the asterisk character Setting S13 to 0 zero disables remote ...

Page 35: ... password APRICOT to memory location 16 and in a separate operation also assign phone number 6127853000 to memory location 16 the modem calls phone number 6127853000 when it receives the password APRICOT Because there is no way to examine the passwords and phone numbers stored in the modem it is important to write them down as you enter them A form that you can print out for this purpose is provid...

Page 36: ...T T T T T C C C C Co o o o omm mm mm mm mmand Met and Met and Met and Met and Method hod hod hod hod 1 Open a terminal program such as HyperTerminal 2 To store a callback password for the first callback memory location type AT CBP01 xxxxxxxxxx where xxxxxxxxxx is the first password and press ENTER The password must be six to ten characters in length 3 To store a callback password for the second ca...

Page 37: ...ection with password protection but without hangup and callback is desired the first character in the dialing string should be a hyphen 3 To store a callback phone number in the second memory location type AT CBN02 xxxxxxxxxx where xxxxxxxxxx is the dialing string and press ENTER Note that the memory location number in the command is incremented by one 4 Repeat as many times as necessary through m...

Page 38: ...that has callback security enabled Note Autoanswer must be enabled on the calling modem S0 1 or S0 2 1 Using a data communication program such as HyperTerminal dial the number of the callback modem 2 When the connection is established the callback modem responds with a request for a password 3 Type the password for your modem and then press ENTER You have three attempts to enter a valid password o...

Page 39: ...ored when callback security is disabled DB0 Disables callback security DB1 Enables callback security Command CBNy x Store Callback Number Values y 01 30 x dialing string Default None Description Stores the callback dialing string x in memory location y The dialing string can include the digits 0 through 9 and any of the following characters comma semicolon W A B C and D Up to 30 characters can be ...

Page 40: ...2 02 03 03 03 03 03 04 04 04 04 04 05 05 05 05 05 06 06 06 06 06 07 07 07 07 07 08 08 08 08 08 08 08 08 08 08 10 10 10 10 10 11 11 11 11 11 12 12 12 12 12 13 13 13 13 13 14 14 14 14 14 15 15 15 15 15 16 16 16 16 16 17 17 17 17 17 18 18 18 18 18 19 19 19 19 19 20 20 20 20 20 21 21 21 21 21 22 22 22 22 22 23 23 23 23 23 24 24 24 24 24 25 25 25 25 25 26 26 26 26 26 27 27 27 27 27 28 28 28 28 28 29 29...

Page 41: ...o No No No None of ne of ne of ne of ne of t t t t the Indi he Indi he Indi he Indi he Indic c c c ca a a a ato to to to tors Ligh rs Ligh rs Ligh rs Ligh rs Light t t t t When you turn on the modem the LED indicators on the front panel should flash briefly as the modem runs a self test and the liquid crystal display LCD should light If the LEDs and LCD remain off the modem is probably not receivi...

Page 42: ...ay not match the physical port the modem is connected to The serial cable might be plugged into the wrong connector check your computer documentation to make sure Or you might have selected a COM port in your software other than the one the modem is physically connected to compare the settings in your software to the physical connection If the modem is on the cable is plugged into the correct port...

Page 43: ...T T T The Mod he Mod he Mod he Mod he Modem Cannot em Cannot em Cannot em Cannot em Cannot C C C C Co o o o onne nne nne nne nnect ct ct ct ct W W W W When Dialing hen Dialing hen Dialing hen Dialing hen Dialing There can be several reasons the modem fails to make a connection Possibilities include lack of a physical connection to the telephone line a wrong dial tone a busy signal a wrong number n...

Page 44: ...ncompatibilities or line noise Try connecting at a lower speed T T T T The Mod he Mod he Mod he Mod he Modem Disc em Disc em Disc em Disc em Disco o o o onne nne nne nne nnects cts cts cts cts W W W W While Online hile Online hile Online hile Online hile Online If you have Call Waiting on the same phone line as your modem it can interrupt your connection when someone tries to call you If you have ...

Page 45: ...ure accuracy You must have a clean line for maximum speed Are you downloading a compressed file with MNP 5 hardware compression enabled Since hardware data compression cannot compress a file already compressed by an archiving program the transfer can be marginally slower with data compression enabled than with it disabled Does your Internet service provider ISP use the same 56K protocol as your mo...

Page 46: ... unacceptable T T T T The Mod he Mod he Mod he Mod he Modem D em D em D em D em Doesn oesn oesn oesn oesn t t t t t W W W W Wo o o o ork rk rk rk rk w w w w wit it it it ith Cal h Cal h Cal h Cal h Caller ler ler ler ler ID ID ID ID ID Caller ID information is transmitted between the first and second rings so if autoanswer is turned off S0 0 or if the modem is set to answer after only one ring S0 ...

Page 47: ...d to the line as determined by the total RENs contact the local telephone company 5 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint...

Page 48: ...wed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5 Notice The Industry Canada label identifies certificated equipment This certification means that the equipment meets certain telecommunications network protective op...

Page 49: ...e non compliant with national telecom requirements in specific countries Also note that some software packages may have features or lack restrictions that may cause the modem to become non compliant Ne Ne Ne Ne New w w w w Ze Ze Ze Ze Zealand aland aland aland aland T T T T Tele ele ele ele elec c c c co o o o om m m m m W W W W War ar ar ar arning Not ning Not ning Not ning Not ning Noti i i i ic...

Page 50: ...dent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications For repeat calls to the same number There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less...

Page 51: ...42 V 42bis ITU T V 21 V 23 in international versions v 44 Fax Compatibility ITU T Group 3 Class 1 and 2 T 4 T 30 V 21 V 27ter V 29 V 17 and TIA EIA TR29 2 V 34 V 17 Error Correction ITU T V 42 LAP M or MNP 3 and 4 Data Compression ITU T V 42bis 4 1 throughput MNP 5 2 1 throughput Speed Conversion Serial port data rates adjustable to 300 1200 2400 4800 9600 19200 38400 57600 115200 and 230400 bps M...

Page 52: ...sing Storage Temperature 10 to 85 C 14 185 F Power Requirement 120 VAC 60 Hz 16 W 230V 50 Hz optional international Power Consumption 12 W 0 1 A typical Dimensions 15 8 cm wide 22 9 cm long 3 6 cm high 6 2 9 0 1 4 Weight 0 9 kg 2 lb Limited Warranty 10 years Intelligent Features Plug and Play AT command compatible autodial redial repeat dial pulse or tone dial dial pauses auto answer Caller ID rem...

Page 53: ...MTS s option issuance of a refund of the purchase price Defective products must be returned by Customer to MTS s factory transportation prepaid MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PRICE FOR DEFECTIVE PRODUCTS Repair Procedures for U S and Canadian Customers Repair Procedures for U S and Canadian Customers Repair Procedures for U...

Page 54: ...l be shipped freight collect unless other arrangements are made in advance Please direct your questions regarding technical matters product configuration verification that the product is defective etc to our Technical Support department nearest you or email tsupport multitech com When calling the U S please direct your questions regarding repair expediting receiving shipping billing etc to our Rep...

Page 55: ...air option for your Multi Tech product You may also contact any Multi Tech sales office for information about the nearest distributor or other repair service for your Multi Tech product http www multitech com COMPANY offices DEFAULT ASP In the event that factory service is required products may be shipped freight prepaid to our Mounds View Minnesota factory Recommended international shipment metho...

Page 56: ...avail able You can also contact Technical Support by e mail at the following addresses Country Email Telephone France support multitech fr 33 1 64 61 09 81 India support multitechindia com 91 124 6340778 U K support multitech co uk 44 118 959 7774 U S A Canada support multitech com 800 972 2439 Rest of world support multitech com 763 717 5863 Please note the status of the modem before contacting T...

Page 57: ...r and firmware version of your modem 2 Identify the current version of the firmware at the Multi Tech Web site If your modem already has the current firmware there is no need to update it 3 Download the upgrade file for your modem 4 Extract the firmware HEX file and the appropriate flash upgrade program from the file you downloaded 5 Document and clear your stored parameters 6 Upgrade the modem s ...

Page 58: ...ust match the first digit of the old firmware or the modem may not work properly e g if your current firmware version is 4 16 replace it only with 4 xx firmware not 6 xx firmware Step 3 D Step 3 D Step 3 D Step 3 D Step 3 Do o o o ow w w w wnloa nloa nloa nloa nload t d t d t d t d the Upg he Upg he Upg he Upg he Upgr r r r ra a a a ad d d d de File e File e File e File e File 1 If you are not alr...

Page 59: ...er install an older version of firmware over a newer version Doing this WILL DESTROY THE FLASH PROM If the flash PROM is destroyed the modem must be sent in for repair 1 Run Flash Wizard by double clicking its icon or file name or by selecting it from the Start menu The Identifying Devices dialog box is displayed as Flash Wizard locates and identifies the devices connected to your system Note If t...

Page 60: ...init init init initi i i i io o o o ons ns ns ns ns PC port Linux port Com1 ttyS0 Com2 ttyS1 Com3 ttyS2 Com4 ttyS3 Inst Inst Inst Inst Instal al al al alla la la la lat t t t ti i i i io o o o on n n n n Connect the external modem to an available serial port Set Set Set Set Setup up up up up This section describes how to make sure Linux can talk to the modem and be able to dial up to the Internet ...

Page 61: ...from the menu 3 Select Dialup Configuration Tool 4 Select Add and then click Next 5 Enter the connection name and phone number and then click Next 6 Enter your user name and password and then click Next 7 Select Normal ISP if your ISP is not listed and then click Next 8 Click Finish Calling the ISP 1 On the Task Bar at the bottom of the screen select the Gnome Footprint 2 Select Internet from the ...

Page 62: ...dicate whether or not the modem is ready to transmit data CTS high indicates to the DTE that signals presented on TD will be transmitted to the telephone line CTS low indicates to the DTE that it should not transfer data across the interface on TD DSR 6 Out Data Set Ready DSR indicates modem status to the DTE DSR low indicates that the DTE is to disregard all signals appearing on the interchange c...

Page 63: ...rom modem to indicate modem is in one of the test modes R R R R RS S S S S 232 Cab 232 Cab 232 Cab 232 Cab 232 Cable P le P le P le P le Pinouts inouts inouts inouts inouts 20 DTR 22 RI 8 CD 7 GND 6 DSR 5 CTS 4 RTS 3 RD 2 TD DTE DB 25 connector DCE DB 25 connector DTR 20 RI 22 CD 8 GND 7 DSR 6 CTS 5 RTS 4 RD 3 TD 2 Fig F 1 25 pin to 25 pin RS 232 cable 20 DTR 22 RI 8 CD 7 GND 6 DSR 5 CTS 4 RTS 3 R...

Page 64: ...nnector DCE DB 25 connector Fig F 3 Macintosh cable L L L L Le e e e eased Line P ased Line P ased Line P ased Line P ased Line Pinouts inouts inouts inouts inouts RJ 11 Modular Plug To Terminal Block Screws 2345 2 3 4 5 Red Tip Green Ring Fig F 4 Two wire leased line cable RJ 11 Modular Plug To Terminal Block Screws 2345 3 4 2 5 Red Green Yellow Black Transmit Pair Receive Pair Fig F 5 Four wire ...

Page 65: ...g 16 E error correction menu options 16 F fax communications 5 FCC regulations 47 50 firmware upgrading 57 59 flash memory 57 Flash Wizard upgrade utility 58 flow control 45 menu options 16 front panel 12 41 G garbage characters 46 I indicators 12 41 initialization strings 42 installing the modem driver 9 Internet addresses 56 L LCD liquid crystal display 13 28 leased line cable pinouts 64 connect...

Page 66: ...c Mode command 45 sync async modes 16 24 T technical specifications 51 52 telephone connecting a 7 connection 7 line 43 number dialing 27 number listing 27 number storing 27 terminal mode 42 testing the modem 8 43 loopback tests 27 28 menu options 20 self test 41 troubleshooting 41 46 U UARTs 45 uninstalling a modem from Windows 9 UNIX commands 25 upgrading the modem 57 59 V V 25bis 16 24 V 54 tes...

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