Multitech MTR-LNA7 Manual Download Page 21

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Restrictions and Notes

•

This modem and API will only send messages of 160 characters or less. TopView will break up
longer messages into multiple smaller messages.

•

Messages sent via this modem only support ASCII text. Unicode characters will not display
correctly.

•

Only user accounts with the Administrator role can send SMS messages

Summary of Contents for MTR-LNA7

Page 1: ...34 o SIM inserted status for LNA7 o Warning to restart modem if SIM removed inserted while power on May 4 2020 o Enable SSH for time sync from TopView machine for TopView 6 34 and later Enable or disa...

Page 2: ...DHCP setting 9 SIM Pin 9 Restart the device 9 Move Ethernet cable from computer to network switch 9 Upgrade firmware to version 5 2 1 9 Time Sync Options 10 Allow TopView to set the time of the modem...

Page 3: ...incoming SMS issues Verizon 17 Model MTR LVW2 older model 17 Model MTR LNA7 newer model 17 Set SMS Format to Verizon 17 Set Global Option to verify SMS Format Verizon 17 Create separate user accounts...

Page 4: ...hough the connection may be USB the cellular modem communication is through a COM port For USB modems the modem driver will install a virtual COM port for serial communication Communication between To...

Page 5: ...ed in TopView 6 33 and later Verizon Outgoing supported in TopView 6 33 and later Incoming alarm acknowledge Not supported with firmware 5 1 x Supported with firmware 5 2 1 and TopView 6 34 SIM Insert...

Page 6: ...you may need to reconfigure the modem before the new SIM will work More information on this issue is available from MultiTech Configuring the cellular modem for your LAN network The cellular modem has...

Page 7: ...g changes restart required When you apply changes to the modem using the web configuration tool some changes will require that you restart the modem while others are applied without a restart prompt I...

Page 8: ...for SMS but may be required if you want the modem to sync its time to a time server For our testing we uncheck Enabled We recommend starting with this option disabled unchecked See Time Sync Options...

Page 9: ...uration enter the SIM Pin Restart the device SAVE AND RESTART then click OK to restart the cellular modem Move Ethernet cable from computer to network switch You can now unplug the Ethernet cable from...

Page 10: ...ty of TopView to sync the time of the modem v6 34 and later Launch the TopView Configurator and open your configuration file Left menu Email SMS Notification Configure Outgoing SMS Setting screen Clic...

Page 11: ...e up on call is not checked Enabling SMS below will not be possible with this option checked DNS Ensure you have the proper DNS address set for your LAN You should have one of the following options de...

Page 12: ...rvice Expected information Home Network Cellular service provider RSSI Received Signal Strength Indication Service Cellular service connection type MDN Phone Number Mobile Directory Number In some SIM...

Page 13: ...Therefore we recommend all users configure the modem for HTTPS access only HTTP Note we recommend using HTTPS instead of HTTP Some of the HTTP settings in this section are only available in earlier v...

Page 14: ...of the cellular modem Create the certificate ADMINISTRATION CERTIFICATE MANAGEMENT or ADMINISTRATION X 509 CERTIFICATE Click Create or Generate o Common Name ipaddress or DNS name of the cellular mod...

Page 15: ...the certificate file to the TopView Computer On the TopView computer Start Run MMC Run MMC as Administrator File Add Remove Snap in Select Certificates then Add button o Choose Computer account o Choo...

Page 16: ...based on how you configured the cellular modem in previous steps We recommend HTTPS Ipaddress the configured IP address or DNS name of the cellular modem o Username the username for the cellular modem...

Page 17: ...specific SIM cards with this modem Model MTR LNA7 newer model With firmware 5 1 x and earlier this modem cannot receive incoming messages With firmware 5 2 1 and later you should be able to receive i...

Page 18: ...n that sends receives SMS messages through the modem Log into the cellular modem at http ipaddress or https ipaddress where ipaddress is the IP address of the modem On the side panel select Administra...

Page 19: ...istry keys This can be done manually or by downloading and running the Easy Fix referenced in the article We recommend that you run the Easy Fix 3 REBOOT 4 Additional steps If the error still exists a...

Page 20: ...olSet Control SecurityProviders SCHANN EL Protocols TLS 1 2 Client DWORD name DisabledByDefault DWORD value 0 Example reg file Windows Registry Editor Version 5 00 HKEY_LOCAL_MACHINE SYSTEM CurrentCon...

Page 21: ...s of 160 characters or less TopView will break up longer messages into multiple smaller messages Messages sent via this modem only support ASCII text Unicode characters will not display correctly Only...