FaxFinder Configuration Guide: Altigen AltiServe Phone Systems
Introduction:
The Multi-Tech FaxFinder Fax Server is an economical fax server solution for the SMB market. This document
provides a step-by-step guide to set up AltiServ to work with FaxFinder Server. The focus of this document is to
provide setup and configuration instructions to support a fax call from AltiServ to FaxFinder; and check if
FaxFinder answers and processes fax mail to the user’s email box properly. Outbound faxing, sending a fax
from FaxFinder PC client to server, is not discussed in this document. Please refer to the FaxFinder manual for
more detail.
Requirements:
AltiServ:
Software
–
OE/ACM 5.0A with Update 4 or above.
Update 4 supports “Free Format” call forwarding which has
the capability to transmit additional DTMF tones to FaxFinder as the fax destination ID.
Hardware
– Triton or Quantum analog station port for Multi-Tech FF100 (one port), FF200 (two ports), FF420
(four ports) and FF820 (eight ports).
FaxFinder:
Software
– FaxFinder Version 1.03 (tested version) or above
Hardware
– Model FF100 (tested model), FF200, FF420 or FF820
A.
Setting up hardware
Please follow the steps documented in the Multi-Tech FaxFinder manual to connect the following:
1. Power
adaptor.
2. AltiServ station port(s) to FaxFinder using RJ11 cable.
3. A cross-over Ethernet cable from FaxFinder to a PC with IP address 192.168.2.2 for initial setup; or
connect FaxFinder to an Ethernet switch to communicate with a PC with IP address 192.168.2.2.
4. Write down the station port extension number (this document uses 200 as an example).
5. If using a FF200, FF420 or FF820, you may need to set up a hunt group so that AltiServ can route a fax
call properly.
B.
Configuring FaxFinder
Please follow steps documented in the Multi-Tech FaxFinder manual to configure the following:
1. Provide FaxFinder a dedicated local LAN IP and configure related network addresses.
Please follow steps in the FaxFinder manual to log into the configuration browser. You can connect
FaxFinder, with default IP of 192.168.2.1, to your LAN and use a PC with IP set to 192.168.2.2 to bring
up the configuration web page. The configuration web page can be opened by typing
http://192.168.2.1
in your browser.
A. Setting up hardware
3
