Warranty and Repair Policy
The C16A is warranted to be free of any defect with respect to performance, quality, reliability,
and workmanship for a period of FIVE (5) years from the date of shipment from our factory. In
the event that your C16A proves to be defective in any way during this warranty period, Census
Digital Inc. reserves the right to repair or replace this piece of equipment with a unit of equal or
superior performance characteristics.
Should you find that this C16A has failed after your warranty period has expired, we will repair
your defective product should suitable replacement components be available. You, the owner, will
bear any labor and/or part costs incurred in the repair or refurbishment of said equipment beyond
the FIVE (5) year warranty period.
In no event shall Census Digital Inc. be liable for direct, indirect, special, incidental, or
consequential damages (including loss of profits) incurred by the use of this product. Implied
warranties are expressly limited to the duration of this warranty.
This C16A User Manual provides all pertinent information for the safe installation and operation
of your C16A. Census Digital policy dictates that all repairs to the C16A are to be conducted only
by an authorized Census Digital Inc. factory representative. Therefore, any unauthorized attempt
to repair this product, by anyone other than an authorized Census Digital Inc. factory
representative, will automatically void the warranty. Please contact Census Digital Technical
Support for more information.
In Case of Problems
Should any problem arise with your C16A, please contact the
MultiDyne
Technical Support
Department. Contact information is supplied at the end of this publication.
A Return Material Authorization number (RMA) will be issued to you, as well as specific
shipping instructions, should you wish our factory to repair your C16A. If required, a temporary
replacement module will be made available at a nominal charge. Any shipping costs incurred will
be the responsibility of you, the customer. All products shipped to you from Census Digital will be
shipped collect.
The
MultiDyne
Technical Support Department will continue to provide advice on any product
manufactured by Census Digital Inc., beyond the warranty period without charge, for the life of
the equipment.
