Multi-Tech CommPlete CC9648, User Manual

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CC9648 Chassis User Guide
14 CommPlete Communications Server
The Multi-Tech BBS
Multi-Tech maintains a bulletin board system (BBS) for its customers. Information available from the BBS
includes new product information, product upgrade data, and problem-solving tips. There is also a -
message service that lets you request additional information. The phone number for the Multi-Tech BBS is
(800) 392-2432 (USA and Canada) or (612) 785-3702 (local and international).
The BBS can be accessed by any asynchronous modem operating at 1200 bps to 33,600 bps at a setting of 8
bits, no parity, and 1 stop bit (8-N-1).
Logging onto the Multi-Tech BBS
To log on to the Multi-Tech BBS, perform the following steps:
1. Set your communications program to 8-N-1 .
2. Dial our BBS at (800) 392-2432 (USA and Canada) or (612) 785-3702 (international and local).
3. At the prompts, type your first name, last name, and password; then press E
NTER
. If you are a first
time caller, the BBS will ask if your name is spelled correctly. If you answer yes, a questionnaire will
appear. You must complete the questionnaire to use the BBS on your first call.
4. Press E
NTER
until the Main Menu appears. From the Main Menu you have access to three main areas:
the Files Menu, the Message Menu, and Bulletins. For help on menu commands, type ? .
Downloading a File
If you know the file name
1. From the Main Menu, type F to access the Files Menu, then type D .
2. Enter the name of the file you wish to download from the BBS.
3. If a password is required, enter the password.
4. Answer
Y
or
N
to the automatic logoff question.
5. Select a file transfer protocol by typing the indicated letter, such as
Z
for Zmodem (the
recommended protocol).
6. If you select Zmodem, the transfer will begin automatically. If you select another protocol, you may
have to initiate the transfer yourself. (In most datacomm programs, the P
AGE
D
OWN
key initiates the
download.)
If you don’t know the file name
1. From the Main Menu, type
F
to access the Files Menu. For a list of file areas, type
L
twice. (If you do
not type the second L , you will list all of the files on the BBS.)
2. Mark the file areas you would like to examine by typing each file area’s list number and pressing
E
NTER
.
3. Enter
L
to list all the files in the selected file areas. Enter
C
to go forward in the file list and
P
to go
back.
4. Mark one or more files for download by entering
M
, the list numbers of the files, and pressing E
NTER
.
5. Enter
D
. You will see a list of the files you have marked. Enter
E
if you would like to edit the list;
otherwise enter
D
again to start the download process.