M T X . C O M
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WARRANTY INFORMATION
Mitek Mobile products (including MTX, Streetwires, Coustic and Magnum) purchased in the USA after 1/1/2015
from an authorized Mitek retailer are guaranteed to be free from material defects in products and workmanship
for two (2) years to the original end user purchaser, subject to the terms and conditions below.
Length of Limited Warranty and Remedy
The warranty period begins the day the product is purchased by the end user, and is limited to the original retail
purchaser of the product. Products found to be defective in materials or workmanship during the first 2 years
will be, at Mitek’s option, repaired or replaced by Mitek at no charge. When a product is replaced during first 2
years, the warranty does not renew, it continues on from the original date of purchase.
This warranty does not cover the product if it has been subject to neglect, abuse, misuse, incorrect connection,
or if it has been subject to unauthorized repair or alterations of any nature, or if the serial number has been
altered or removed, and the warranty does not extend to cosmetics or finish. This warranty only applies to
products installed and used in the USA.
What You Must Do to Obtain Warranty Service
You must contact Mitek Warranty via our website at MTX.com, or via email at [email protected],
or by calling
800-556-2888
. If you did not purchase the product directly from Mitek, a proof of purchase must
be provided in order to receive warranty consideration. You will be issued a Return Authorization (RA) number
which must be written on the outside of the package before returning the product to Mitek. Shipping costs are
the customer’s responsibility when returning product to MTX.
No Other Warranties
THE LIMITED WARRANTIES DESCRIBED ABOVE ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES,
EXPRESS OR IMPLIED. MITEK DISCLAIMS AND EXCLUDES ALL OTHER EXPRESS WARRANTIES, AND
DISCLAIMS AND EXCLUDES ALL WARRANTIES IMPLIED BY LAW, INCLUDING WITHOUT LIMITATION THOSE
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT APPLICABLE
LAW PROHIBITS THE EXCLUSION OF IMPLIED WARRANTIES, THE DURATION OF ANY APPLICABLE IMPLIED
WARRANTY IS LIMITED TO THE PERIOD SPECIFIED FOR THE EXPRESS WARRANTY. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Any oral or
written description of any Mitek product is for the sole purpose of identifying it and shall not be construed as an
express warranty.
Limitation of Liability
MITEK’S OBLIGATION TO PROVIDE A CREDIT, OR REPAIR OR REPLACE AT MITEK’S OPTION, SHALL BE YOUR
SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY AND MITEK’S SOLE AND EXCLUSIVE
OBLIGATION. MITEK SHALL NOT BE LIABLE FOR INCIDENTAL, INDIRECT, CONSEQUENTIAL OR SPECIAL
DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE MITEK PRODUCT, ITS USE OR PERFORMANCE.
Incidental damages include, but are not limited to, such damages as loss of time and loss of use. Consequential
damages include, but are not limited to, the cost of repairing or replacing other property which was damaged if
the Mitek product does not work properly.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights, which vary from state to state. This limited warranty supersedes all prior warranties and is
not transferable from the original consumer purchaser.
Any assistance Mitek provides to or procures for you outside the terms, limitations or exclusions of this limited
warranty will not constitute a waiver of such terms, limitations or exclusions, nor will such assistance extend or
revive the warranty. Mitek will not reimburse you for any expenses incurred by you in repairing or replacing any
defective product, except for those incurred with Mitek’s prior written permission.
Summary of Contents for JACKHAMMER Series
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