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MtM+ Technology ZionCare wearable device and application userguide. | Page 2 

 

Instroduction 

ZionCare  is  a  platform  that  collects  medical-grade  data  for  sleep  health  monitoring,  and  it 

includes a wearable pulse oximeter, an app on your phone and a web-portal for clinicians to 

monitor  your  data  remotely.  In  here,  we  will  show  your  everything  to  get  up  and  running 

from wear the device correctly, to installs, to sign-in, and to your first sleeping report. 

 

Compatibitily 

ZionCare  wearable  device  is  compatible  with  mobile  devices.  Below  is  a  condensed  list  of 

compatible devices. All Apple products require iOS 13.0 or later. 

⚫

 

Android 

⚫

 

Huawei Y9  

⚫

 

Samsung A51 

⚫

 

Oppo Reno6 Z 5G 

 

⚫

 

iPhone 

⚫

 

iPhone 11 (iOS15.4.1) 

 

Support 

Any questions, concerns, or issues regarding the app may be resolved by contacting the MtM 
support  team.  Clicking  the  “help”  button  on  the  app  will  prompt  you  to  send  an  email  to 

MtM’s  customer  service  department.  Users  may  also  contact  our  support  team  by  phone  or 

direct email. 

 

Email: 

[email protected]

 

Phone: 

+886-2-7736-7386

 

 

 

Summary of Contents for ZionCare

Page 1: ...ZionCare Wearable device and application user guide ...

Page 2: ...in and to your first sleeping report Compatibitily ZionCare wearable device is compatible with mobile devices Below is a condensed list of compatible devices All Apple products require iOS 13 0 or later Android Huawei Y9 Samsung A51 Oppo Reno6 Z 5G iPhone iPhone 11 iOS15 4 1 Support Any questions concerns or issues regarding the app may be resolved by contacting the MtM support team Clicking the h...

Page 3: ... in the account information 11 Sign in 12 How to connect the wearable device to the application 13 Device pairing 14 Device connection 15 Record data 17 Synchronous data 18 Start sync 19 Sleep report 20 Detailed data 21 Sleep trends 22 Set measurement 23 Record measurements 24 Fill out the questionnaire 25 Troubleshooting 26 The app cannot connect to the wearable device 27 There was an error in re...

Page 4: ...MtM Technology ZionCare wearable device and application userguide Page 4 How to use the wearable device ...

Page 5: ...t a suitable length Don t let the device edge over or cover the wrist bone Clasp the folding buckle Please note that the device needs to wear snugly against the skin and won t move back and forth when you swing your arm Press reeds at the side of folding buckle and pull up Then the device can be removed ...

Page 6: ... to turn it on please pay attention to whether the battery is sufficient After power on the button on the lower right side of the wearable device can switch to the menu and select menu items After powering on the button on the upper right side of the wearable device can switch the screen of time and detection mode and can also switch options in the menu ...

Page 7: ...MtM Technology ZionCare wearable device and application userguide Page 7 How to install the ZionCare application ...

Page 8: ...device and application userguide Page 8 Install the application Apple users Go to the App Store and search for the ZionCare App to download and install Android users Go to Google Play and search for ZionCare App to download and install ...

Page 9: ...able device and application userguide Page 9 Enable bluetooth transfer permission After the installation is complete the ZionCare app needs to turn on the Bluetooth transfer permission to upload the wearable device data to the app ...

Page 10: ...MtM Technology ZionCare wearable device and application userguide Page 10 Create an account If you don t have an account you can sign up by clicking Create Account after entering the app ...

Page 11: ...MtM Technology ZionCare wearable device and application userguide Page 11 Fill in the account information When registering an account you need to fill in basic data such as gender and birthday ...

Page 12: ...MtM Technology ZionCare wearable device and application userguide Page 12 Sign in If you have already registered an account you can go back to the login screen to log in ...

Page 13: ...MtM Technology ZionCare wearable device and application userguide Page 13 How to connect the wearable device to the application ...

Page 14: ... and confirm that the Bluetooth function is turned on and the device can be automatically connected via Bluetooth The first pairing requires a 6 digit verification code which will be displayed on the screen of the wearable device Enter and click to match Help How to use the wearable device The wearable device cannot be connected ...

Page 15: ...earable device turns into a double arrow symbol and the wearable device icon on the upper right of the app will also switch to blue If only the bluetooth symbol is displayed it means that the wearable device has turned on the bluetooth function but not connected to the app just open the app and keep it connected Help How to use the wearable device The wearable device cannot be connected ...

Page 16: ...MtM Technology ZionCare wearable device and application userguide Page 16 How to record sleep and get reports ...

Page 17: ... recording data through the menu of the wearable device or through the start recording button on the home page of the application If you enable it through the application please make sure that the wearable device is connected Help How to use the wearable device The wearable device cannot be connected ...

Page 18: ...mplete you can go to the homepage of the app and click the Sync Data button to upload At the same time the wearable device will display the uploading icon Please do not interrupt the operation at this time and please keep the connection during the operation Help How to use the wearable device Sync data waiting too long ...

Page 19: ...MtM Technology ZionCare wearable device and application userguide Page 19 Start sync Click the Start button on the screen Let stand for 5 10 minutes to upload data This screen will appear when complete ...

Page 20: ...tM Technology ZionCare wearable device and application userguide Page 20 Sleep report After the upload is complete you can go to sleep and click the dark round button to view the sleep report of the day ...

Page 21: ...age 21 Detailed data Through the data switch above in addition to the overview information you can also browse according to the blood oxygen concentration pulse and respiratory rate respectively The share button on the upper right can also share the report with others ...

Page 22: ...MtM Technology ZionCare wearable device and application userguide Page 22 Sleep trends When enough sleep data is collected you can go to Trends to view changes over time ...

Page 23: ...MtM Technology ZionCare wearable device and application userguide Page 23 Set measurement First check the connection status of the wearable device And switch the wearable device to measurement mode ...

Page 24: ...tM Technology ZionCare wearable device and application userguide Page 24 Record measurements When the connection is ready click the Record Measurement button to measure and record to the app in real time ...

Page 25: ...5 Fill out the questionnaire If you want to provide the doctor with more accurate sleep status you can go to the Home and click Fill Questionnaire Since sleep habits are often easy to change according to time it is recommended to fill in the latest information once a month ...

Page 26: ...MtM Technology ZionCare wearable device and application userguide Page 26 Troubleshooting ...

Page 27: ... operation 2 Restart the wearable device 3 Go to Bluetooth settings to find the wearable device name and remove it 4 Follow the instructions to reconnect and pair Follow the instructions to reconnect and pair Apple users Go to Settings Bluetooth to find the item named oCare100_MBT click to connect Android users First go to Settings Connected Devices Connection Bluetooth Preferences to find the ite...

Page 28: ...ep data of 6 8 hours If you do not upload sleep data every day it will be accumulated and uploaded in the next synchronization resulting in uploading The time is longer so it is recommended to upload daily to reduce the waiting time and after uploading the data the data in the wearable device will be automatically deleted to ensure that the capacity is sufficient for continued access The wearable ...

Page 29: ...a less than 2 hours If the sleep time is less than 2 hours the ODI 3 index for reference cannot be calculated because the analysis report data cannot be displayed in the sleep function of the app After logging in it shows that there is no network To use this app you need to maintain an internet connection especially to synchronize data and get sleep reports If there is no internet connection you w...

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