Troubleshooting
A-2
My system does not start�
1� Check if the system is connected to an electrical outlet and it is turned on�
2� Check if the power cord and all cables are connected firmly�
When I turn on my computer, the message “Operating System not found”
appears or Windows does not start�
1� Check if there is a non-bootable CD/ DVD inside the optical disk drive� If so, re-
move the CD/ DVD then restart the computer�
2� Check Boot Device Priority settings in the BIOS Setup�
The system can not be shut down�
It is best to shut down your computer using the Shut Down icon in the operating sys-
tem� Using other methods, including those listed below, may result in data failure� If
the Shut Down procedure does not work, choose one of the following steps:
1� Press Ctrl+Alt+Del keys, then choose Shut Down�
2� Press and hold the power button till the system is off�
3� Unplug the power cable from the system�
My microphone does not work�
1� For built-in microphone, please go to Start > Control Panel > Sounds and Audio
Devices > Audio to check if it is muted�
2� If you are using an external microphone, check that the microphone is plugged
into the Microphone jack�
The Internet connection has problems�
1� If you are having a problem connecting to your Internet Service Provider (ISP),
check if the ISP is experiencing technical problems�
2� Check the Network settings and connection and make sure the system is properly
configured to Internet access�
3� The wireless LAN data transfer speed is affected by distance and obstructions be-
tween devices and access points� To maximize the data transfer speed, choose
the access point closest to your system�
Summary of Contents for AP190
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