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SELECT UPGRADE and WARRANTY POLICY
The SELECT is an expensive DAC and the warranty and upgrade details can be very important to you, the customer. Here is how it works:
10 year warranty - if it breaks, we will fix it. You ship it to us (and pay the shipping), and we will ship it back repaired (and we will pay the shipping). If
we can send parts to our local distributor to save shipping cost we will.
10 upgrade guarantee - You may upgrade the SELECT as often as you like for the difference between the price you paid and the current price. You
ship it to us (and pay the shipping), and we will ship it back upgraded (and we will pay the shipping). If we can send parts to our local distributor to save
shipping cost we will.
DATES - From the date MSB ships a SELECT, the ten year clock starts to run. It does not matter if it is shipped to a dealer or customer directly.
REGISTRATION - This upgrade is transferable between customers but only if the original registration card has been sent in. It is also transferable from
a dealer to a customer. It would be wise for the dealer to fill out and send in the SELECT registration because customers may forget. But we have no
way of knowing when the SELECT was sold and who is the original owner if the information has not been supplied.
DAMAGE - Units sent back for an upgrade or replacement are assumed to be in good condition. There should be no damage besides normal wear and
tear as would be expected on a product of this price. Scratched, dented or damaged product will be repaired and the cost of the repair will be added to
your upgrade cost, including ‘free’ upgrades. When you drop it on the floor, a ‘free’ upgrade will not get you a new unit.
RETURN SHIPPING - Shipping the unit back for an upgrade is the customers or dealers responsibility. There are sometimes difficult customs requirements.
MSB will do our best to prepare the customs forms to minimize import and export costs.
Warranty Registration
The following information must be sent to MSB to register your product:
Name:______________________________________
Dealer:_____________________________________
Country: ___________________________________
Purchase Date:_______________
Model Number: DS __________
Email Address: ____________________
(so we can inform you of upgrades)
I certify that I am the original owner of this SELECT
Signature: ________________________________
Please send this information to us by the easiest way or use the online registration at the SELECT page of the MSB web site.
Take a picture or scan and email to: [email protected]
Fax to: 831-662-3800
Mail to:
MSB Technology Corporation
625 Main Street
Watsonville, CA 95076