MRC IR-CAM-160, Operation Manual

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8. Technical Support
For common mistakes and issues during operation, please refer
the following form. If issue cannot be resolved, please contact our
technical support department.
For simple problems arising during operation, please refer to the
following table. If the problem cannot be settled, please cut off the
power and contact our technical department.
Problem Cause and Solution
Camera cannot be
powered on

No battery or batteries are not installed
correctly
→
Install battery correctly.

Battery power is used up.
→
Change battery or recharge.

Save power mode
→
power on after 5 seconds.
Device power off
automatically

Battery power is used up.
→
Change battery.
Battery power is soon
used up

Ambient temperature is too high or low.

Battery is not fully charged.
→
recharge battery fully.

Battery may already reach end of life. (300
usage cycles)
→
use new battery to charge.
No thermal image

Lens lid is closed.
→
Remove lens lid.
Thermal image is black
and white

Black & white palette may be selected.
→
restore factory default.