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WARRANTY DETAILS

The HydroGarden Elite is guaranteed to be free from defects in workmanship and parts for a period of 12 months from the 
date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or 
refunded at our discretion. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the 
product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws. Our goods 
come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund 
for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality 
and the failure does not amount to a major failure.

PROOF OF PURCHASE – This warranty is valid for the original purchase and is not transferable. Please keep your purchase 
docket, tax invoice or receipt as proof of purchase, and proof of date on which the purchase was made.

NORMAL WEAR AND TEAR – This warranty does not cover normal wear and tear to the products or parts.

EXCLUSIONS – This warranty does not cover:
• Any defects caused by an accident, misuse, abuse, improper installation or operations, lack of reasonable care,  

 

unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by the distributor.
• Any product that has not been installed, operated or maintained in accordance to manufacturer’s operating instructions 
provided with this product.
• Any product that has been used for purposes other than domestic use.
• Any damage caused by improper power input or improper cable connection.

TO MAKE A CLAIM:
Contact Mr Fothergill’s Seeds via phone, letter or website contact form.

When making a return, please ensure the product is properly packaged so as to ensure no additional damage occurs to the 
product in transit. Please provide the original or a copy of the proof of purchase. Please also ensure you have included an 
explanation of the problem as well as your contact details.

If you have any questions please feel free to contact our customer service representatives on 02 4571 6200 (Australia)  
or 0800 663 740 (New Zealand).

For a full copy of our Warranty terms and conditions please go to: www.mrfothergills.com.au/hydrogardenelitewarranty

AUSTRALIA 

Mr. Fothergill’s Seeds 
PO Box 6065 
South Windsor, NSW 2756 
www.mrfothergills.com.au

NEW ZEALAND  

Mr. Fothergill’s Seeds 
PO Box 6174 
Victoria Street West, Auckland 1142 
www.mrfothergills.co.nz 

INDOOR GARDEN KIT

INDOOR GARDEN KIT

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