9.
10.
PROBLEM
PROBABLE CAUSE
SOLUTION
THE UNIT STOPS
GRINDING
• Grind setting is incorrect
• Grind Chamber is not in
correct position
• Start/Stop button has
not been pressed
• The unit has been
unplugged
• There’s a power outage
• Grind Chamber is full
and is clogging the Burr
compartment
• Motor has overheated,
thermal fuse is open
• Protective Burr Cover is
not inserted inside the
Bean Hopper
• SET GRIND SETTING
CORRECTLY
• PLACE GRIND CHAMBER IN
PROPER POSITION
• PRESS AND HOLD BRIEFLY
START/STOP BUTTON again
• PLUG UNIT IN
• WAIT FOR POWER TO BE
RESTORED
• REMOVE GRIND CHAMBER,
EMPTY AND REPLACE;
UNPLUG UNIT AND CLEAN
BURR COMPARTMENT IF
NEEDED
• UNPLUG UNIT FOR AT LEAST
AN HOUR THEN PLUG BACK
IN AND USE AS NEEDED
• INSERT PROTECTIVE BURR
COVER INSIDE THE BEAN
HOPPER, AND TWIST KNOB
CLOCKWISE TO LOCK IN THE
COMPONENT
THE CUP SELECTION
SLIDER DOES NOT
PUSH
• Timer is at 2 cup setting,
selector cannot be
moved to the left
• Timer is at 12 cup
setting, selector cannot
be moved to the right
• Cup size selector is
broken
• MOVE CUP SIZE SELECTOR
TO THE RIGHT TO SET
DESIRED NUMBER OF CUPS
• MOCE CUP SIZE SELECTOR
THE LEFT TO SET DESIRED
NUMBER OF CUPS
• CALL MR. COFFEE®
CONSUMER SERVICE
DEPARTMENT NUMBER
BELOW
THE GRIND SIZE
SELECTOR DOES
NOT MOVE
• Grind size selector is at
the Fine Setting, selector
cannot be moved to the
left
• Grind size selector is
at the Coarse Setting,
selector cannot be
moved to the right
• MOVE GRIND SIZE SELECTOR
TO THE RIGHT FOR DESIRED
GRIND SETTING
• MOVE GRIND SIZE SELECTOR
TO THE LEFT FOR DESIRED
GRIND SETTING
• INSERT PROTECTIVE BURR
COVER INSIDE THE BEAN
HOPPER, AND TWIST KNOB
CLOCKWISE TO LOCK IN THE
COMPONENT.
Do you still have questions? You can call us toll-free at the MR. COFFEE®
Consumer Service Department 1-800-MR. COFFEE® (1-800-672-6333) or you
can visit us at www.mrcoffee.com
SERVICE AND MAINTENANCE
Repairs
If your Burr Grinder requires service, do not return it to the store where you
purchased it. All repairs and replacements must be made by Sunbeam or an
authorized Sunbeam Service Center. If you live in the U.S. or Canada, please
call us at the following toll-free telephone numbers to find the location of the
nearest authorized service center:
U.S. 1-800-MR. COFFEE® (1-800-672-6333)
Canada 1-800-667-8623
You may also visit our website at www.mrcoffee.com for a list of service
centers.
To assist us in serving you, please have the coffeemaker model number and
date of purchase available when you call.
We welcome your questions, comments or suggestions. In all your
communications, please include your complete name, address and telephone
number and a description of the problem.
Visit our website at www.mrcoffee.com and discover the secret to brewing
the perfect cup of coffee. You will also find a rich blend of gourmet recipes,
entertaining tips and the latest information on Mr. Coffee® products.