Connectivity Troubleshooting
Common connectivity troubleshooting steps.
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4. I can only turn my Christmas Tree On and Off with Alexa.
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Although the Alexa tree can be added to a group, the color and function selections will not
work using the group name.
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Color and Function can only be selected by using the utterance "Christmas Tree."
5. Alexa is not responding to some but not all of my utterances
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Alexa will not work if you have more than one Alexa device with a similar name
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Rename one of the devices.
It is recommended to always store the tree in a cool, dry location protected from excessive exposure
to heat or sunlight.
