TROUBLESHOOTING TIPS
Press the Volume Up button on the Ear Force Headset Audio
Controller If necessary, press the Game button of the Chat/Game Mix.
Close the active App and re-open it. Alternatively power on/off your
Xbox One. At times the Audio Output in a particular Application may
need to be reset.
If your issue is not resolved by these steps, please visit: [email protected] or email us thought Amazon.
Confirm that each plug is inserted firmly and fully
Volume control turned down
Loose connector
App Problem
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No sound/low sound
Possible cause
Solution
Press the Chat Button on the Chat/Game Mix of the Ear Force Headset
Audio Controller.
Confirm that each plug is inserted firmly and fully.
Chat volume control turned down
Loose connector
Microphone not working
Possible cause
Solution
Check the network
Checkthe default sound device is selected for this headset
Weak signal
Voice interrupted