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Troubleshooting & Support
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Troubleshooting & Support
If you have a problem with this device, please check the troubleshooting below. If these resources do not
resolve the problem, please contact Technical Support.
The player does not turn on.
Ensure that the player is fully charged. Try charging the player overnight (8 hours).
Reset the player (use a paper clip to gently touch the Reset button on the rear of the player) and try
again.
The buttons do not work.
Reset the player (use a paper clip to gently touch the Reset button on the rear of the player) and try
again.
I cannot transfer files to the player.
Ensure that your computer is running a supported operating system.
If using a USB extension cable, ensure that it is securely attached to the player and the PC, or try using
another USB cable.
Ensure that the player’s memory capacity is not full.
Summary of Contents for TK262 Series
Page 4: ...Page 4 Table Of Contents English Troubleshooting Support 33 ...
Page 21: ...Page 21 Radio Mode English Area Set the FM frequency range USA Europe Japan ...
Page 35: ...Page 35 Troubleshooting Support English ...
Page 36: ...For more information please check our website www mpmaneurope com ...