TROUBLE SHOOTING
Symptom
Possible
Reason
Actions
No Power
The battery is exhausted.
Replace with a new battery.
The battery has not been
Re-install the battery
installed properly.
according to the polarity.
No Sound
The jack is detached from
Re-install the earphones.
from the
the unit.
Earphones The VOLUME is set to "0".
Increase the volume.
The battery is exhausted.
Replace with a new battery.
The plug is contaminated /
Clean the jack.
oxidized.
Corrupted MP3 or WMA file.
Download the files again.
Failed to download
Check whether the battery is
Replace with a new battery.
or upload of MP3/
exhausted.
WMA/WAV file
Check the connection of
Re-plug the cable at both ends.
USB
cable.
Damaged USB cable.
Replace USB cable.
Memory is full.
Release some memory space
by deleting some files.
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