Moxa Technologies OnCell G3470A-LTE User Manual Download Page 1

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OnCell G3470A-LTE User’s Manual

Version 1.4, October 2019

www.moxa.com/product

Summary of Contents for OnCell G3470A-LTE

Page 2: ...to this manual or to the products and or the programs described in this manual at any time Information provided in this manual is intended to be accurate and reliable However Moxa assumes no responsib...

Page 3: ...ew 3 4 Basic Settings 3 4 System Info Settings 3 4 Network Settings 3 5 Time Settings 3 5 Cellular Settings 3 6 Cellular WAN Settings 3 6 GuaranLink 3 8 Auto IP Report Settings 3 11 GPS Settings 3 12...

Page 4: ...e Wireless Search Utility 4 2 Configuring the Wireless Search Utility 4 5 A Supporting Information A 1 Firmware Recovery A 2 DoC Declaration of Conformity A 3 Federal Communication Commission Interfer...

Page 5: ...ications With wide temperature support and power and antenna isolation design the OnCell G3470A LTE is rugged enough for any harsh industrial environment The following topics are covered in this chapt...

Page 6: ...ped with the following items If any of these items is missing or damaged please contact your customer service representative for assistance OnCell G3470A LTE 1 GPS connector terminator 2 2G 3G 4G omni...

Page 7: ...ww moxa com ATTENTION The OnCell G3470A LTE is NOT a portable mobile device and should be located at least 20 cm away from the human body The OnCell G3470A LTE is NOT designed for the general public A...

Page 8: ...lock two digital input and one digital relay 3 Grounding screw M5 4 Terminal block PWR1 and PWR2 5 2x2 MIMO antenna ports for LTE female SMA 6 RS 232 serial console RJ45 7 10 100 1000 BaseT X Ethernet...

Page 9: ...RSSI 21 Signal LED 3 22 RSSI 31 SIM1 Amber On Off SIM 1 is active or inactive Blink SIM 1 is not inserted or PIN code is incorrect SIM2 Amber On Off SIM 2 is active or inactive Blink SIM 2 is not inse...

Page 10: ...reboot the OnCell G3470A LTE or reset it to factory default settings by pressing the RESET button with a pointed object such as an unfolded paper clip System reboot Hold the RESET button down for und...

Page 11: ...des a convenient means of determining which functions you need to use The following topics are covered in this chapter First time Installation and Configuration Step 1 Inserting a SIM Card Step 2 Turn...

Page 12: ...left b For SIM 2 orient the gold contacts facing up and the cut off edge to the right 4 Install the screw to secure the SIM card slot cover Step 2 Turning on the OnCell G3470A LTE Turn on the OnCell...

Page 13: ...ted will appear on the page and a blinking reminder will be shown on the upper right corner of the web page To activate the changes click Restart and then Save and Restart after you change the setting...

Page 14: ...e sure that the value is above 12 RSSI in order to maintain a stable connection If the Cellular WAN IP address is not available but the RSSI is more than 12 make sure that the APN configuration is cor...

Page 15: ...lar WAN Settings GuaranLink Auto IP Report Settings GPS Settings OnCell Central Manager Setting Advanced Settings DHCP Server DDNS Packet Filters SNMP Agent Port Forwarding VPN Auto Warning Settings S...

Page 16: ...in the address field then press Enter 2 The login page appears Enter the password the default username is admin and the default password is moxa and click Login It may take a few moments for the web...

Page 17: ...lay warning e mail and SNMP notification Note These functions are all optional Current status information for monitoring wired wireless network performance advanced services and device management func...

Page 18: ...erview page in SNMP information and in alarm emails Setting System Info items makes it easier to identify the different OnCell G3470A LTE units connected to your network Field Description Default sett...

Page 19: ...ed on an NTP Network Time Protocol server or user specified date and time information The OnCell G3470A LTE includes the system time in system logs NOTE The OnCell G3470A LTE includes a built in real...

Page 20: ...1 to 9999 the OnCell G3470A LTE is to wait before requesting updates from the NTP server 600 Cellular Settings This section describes the screens you can use to configure cellular connection settings...

Page 21: ...ensure optimum link quality and operator level redundancy enable the GuaranLink feature SIM 1 SIM 1 2 PIN If provided enter the PIN 4 digits to unlock the SIM card Note A SIM card becomes locked if y...

Page 22: ...st name The OnCell device uses the host name to look up the appropriate secret combines it with the challenge and encrypts the string using a one way hashing function Auto GuaranLink A number of facto...

Page 23: ...to deactivate the GuaranLink feature Disable Register to network timeout This field is used for ISP initial connection check Enter the time 10 600 minutes the OnCell G3470A LTE is to wait before term...

Page 24: ...ell G3470A LTE starts the GuaranLink recovery process 3 Packet level connection check Select Enable to check whether the cellular network is accessible using DNS lookup and remote host ping regardless...

Page 25: ...port Enter the listing port number on the remote host 63100 Report period Enter the number of minutes the OnCell G3470A LTE is to wait before sending WAN IP address information 99 The following figur...

Page 26: ...p alive packets If the remote host does not respond to the packet within the time specified in this field the OnCell G3470A LTE will force the existing TCP connection to close For socket and device co...

Page 27: ...eck the IP assignment status in the DHCP Client List screen click Status DHCP Client List The following table provides the field descriptions Field Description Default setting DHCP server Select Enabl...

Page 28: ...e provider Username Enter the username for update authentication Password Enter the password for update authentication Packet Filters The OnCell G3470A LTE includes various filters for IP based packet...

Page 29: ...nd netmask 255 255 255 0 refers to the range of IP addresses from 192 168 1 1 to 192 168 255 Remember to check the Active check box for each entity to activate the setting Field Description Default se...

Page 30: ...tring public private default value SNMP V3 which requires you to select an authentication level of MD5 or SHA is the most secure protocol You can also enable data encryption to enhance data security T...

Page 31: ...ters long for an SMNP agent to access objects with read only permission public Write community Enter the community string or password up to 31 characters long for an SMNP agent to access objects with...

Page 32: ...LAN computers accessible from the Internet by enabling Virtual Server You can also configure port forwarding on the OnCell G3470A LTE to redirect traffic to a specific port on a LAN computer To acces...

Page 33: ...e a connection with a VPN server Once the connection is established cellular devices can communicate with other network devices on the same private network The following figure shows a network example...

Page 34: ...llowing table provides the field descriptions Field Description Factory Default IPSec setting enable Select Enable to activate the IPSec feature Disable NAT Traversal Select Enable to activate the NAT...

Page 35: ...ic local subnet and a dynamic remote subnet Site to Site Startup mode Select Start in Initial to set the OnCell G3470A LTE to initiate a connection with the remote VPN gateway Select Wait for Connecti...

Page 36: ...l is not created successfully 0 IKE life time Enter the number of minutes for the VPN IKE SA phase 1 Lifetime This is the period of time to pass before establishing a new IPSec security association SA...

Page 37: ...the Authentication mode drop down list 2 Generate or import a local private key Perform one of the following actions Click Generate Local Private Key The OnCell G3470A LTE creates a private key and di...

Page 38: ...cate on a remote VPN gateway To display the Certificate Generation screen click Advanced Settings VPN X 509 Certificate Certificate Generation Device A Device B 1 Generate Root CA 2 Generate Local Cer...

Page 39: ...ality name Enter the city Organization name Enter the name of the organization Organization unit name Enter the unit or section in the organization Common name Enter a name such as a server name or yo...

Page 40: ...ertificate in the Local Certificate Upload screen Local Certificate Upload If you configure X 509 authentication mode for VPN tunnel setup you must import a local certificate on the OnCell G3470A LTE...

Page 41: ...oom for an extended period they can still be informed of the status of devices almost instantaneously when exceptions occur In addition to logging these events the OnCell G3470A LTE supports different...

Page 42: ...n Off The OnCell G3470A LTE is powered down in PWR1 2 Power 1 2 transition Off On The OnCell G3470A LTE is powered via PWR1 2 DI events Event is triggered when DI1 2 transition On Off Digital Input 1...

Page 43: ...t Enter the UDP port for the syslog server 514 E Mail E Mail Event Types Select the Active checkbox to enable an event item By default all values are deactivated unchecked E mail Server Settings The E...

Page 44: ...er name This field is for your mail server s user name if required None Password Setting Description Factory Default Password This field is for your mail server s password if required None From e mail...

Page 45: ...s it will be overloading for the management station to poll or send requests to query every object on every device It would be better if the managed device agent could notify the management station by...

Page 46: ...traps V1 Trap server IP name Enter the IP address or domain name of the SNMP trap server Trap community Enter the community string or password up to 31 characters for authentication alert SMS SMS Eve...

Page 47: ...select a message encoding format in the SMS Alert Settings screen Field Description Factory Default To phone number 1 2 3 4 Enter the phone numbers to which the OnCell G3470A LTE sends SMS notificatio...

Page 48: ...connected and the DNS server information SIM Status The SIM Status screen displays the current SIM card in use and the status of the SIM cards installed in the OnCell G3470A LTE Network Statistics Th...

Page 49: ...eeded SNoRoute The input IP datagram packets received with incorrect routes ICMP Received The total number of ICMP messages that the device received Sent The total number of ICMP messages that the dev...

Page 50: ...Possible flags include U route is up D route is down G use gateway default gateway T static route H target is a host DHCP Client List The DHCP Client List shows all the clients that require and have...

Page 51: ...available viewer by clicking Export Log You can use the Clear Log button to clear the log contents and the Refresh button to refresh the log Relay Status The status of user configurable events can be...

Page 52: ...name Phase 1 pass VPN tunnel phase 1 pass VPN name Phase 2 start VPN tunnel phase 2 start VPN name Phase 2 pass VPN tunnel phase 2 pass VPN name received Delete ISAKMP SA Remote VPN tunnel request to...

Page 53: ...og ip_port Fail to route VPN connection to IP address VPN name send payload name Send VPN INVALID_KEY_INFORMATION INVALID_CERTIFICATE or to a remote VPN gateway VPN name receive payload name Receive V...

Page 54: ...e sure the OnCell G3470A LTE is off line Click the Browse button to specify the firmware image file and click Firmware Upgrade and Restart to start the firmware upgrade After the progress bar reaches...

Page 55: ...G3470A LTE complete the following steps 1 Turn off the OnCell G3470A LTE 2 Connect ABC 01 to the OnCell G3470A LTE s RS 232 console 3 Turn on the OnCell G3470A LTE 4 The OnCell G3470A LTE detects ABC...

Page 56: ...e following Reset button options Always enable Set the reset button to perform a factory restore on the OnCell G3470A LTE This is the default option Disable restore to default function after 60 sec De...

Page 57: ...LTE Action Select this check box to perform the SMS control action Acknowledge Select this check box to send a reply to the SMS sender with an SMS message after the operation is completed For example...

Page 58: ...string in the upper right corner of the screen After making all your changes click the Restart function in the left menu box One of two different screens will appear If you made changes recently but...

Page 59: ...LTE Web Console Configuration 3 45 Logout Logout helps users disconnect the current HTTP or HTTPS session and go to the Login page For security reasons we recommend you logout before quitting the con...

Page 60: ...4 Software Installation and Configuration The following topics are covered in this chapter Overview Wireless Search Utility Installing the Wireless Search Utility Configuring the Wireless Search Utili...

Page 61: ...ess Search Utility to broadcast search for all OnCell G3470A LTE units accessible over the network the OnCell G3470A LTE User s Manual and Quick Installation Guide Wireless Search Utility Installing t...

Page 62: ...guration 4 3 2 Click Next to install program files to the default directory or click Browse to select an alternate location 3 Click Next to create the program s shortcut files to the default directory...

Page 63: ...G3470A LTE Software Installation and Configuration 4 4 4 Click Next to select additional tasks 5 Click Next to proceed with the installation The installer then displays a summary of the installation o...

Page 64: ...hat are connected to the same LAN as your computer After locating an OnCell G3470A LTE you will be able to change its IP address Since the Broadcast Search function searches by TCP packet and not IP a...

Page 65: ...e Installation and Configuration 4 6 3 Click Search 4 The Searching window indicates the progress of the search When the search is complete all devices that were located will be displayed in the Wirel...

Page 66: ...evice to beep 6 Make sure that your device is unlocked before using the search utility s icons setting The device will unlock automatically if the password is set to the default Otherwise you must ent...

Page 67: ...rn to the search page and search for the device again you will find that the device will unlock automatically To modify the configuration of the highlighted device click the Web icon to open the web c...

Page 68: ...Connection Connection timeout secs Use this option to set the waiting time for the Default Login Locate Assign IP Upload Firmware and Unlock to complete Upgrade timeout secs Use this option to set th...

Page 69: ...70A LTE Software Installation and Configuration 4 10 Misc Search on start Checkmark this box if you would like the search function to start searching for devices after you log in to the Wireless Searc...

Page 70: ...ation about this product You can also learn how to contact Moxa for technical support The following topics are covered in this appendix Firmware Recovery DoC Declaration of Conformity Federal Communic...

Page 71: ...s RS 232 console with 115200bps and N 8 1 You will see the following message shown on the terminal emulator every one second Take the following steps for the firmware recovery 1 Change the IP address...

Page 72: ...o an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution To assure continued compliance example use...

Page 73: ...equipment is designed with the utmost care for the safety of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working wi...

Page 74: ...desired server name OC3100 in the illustration according to the option 12 standard 2 The DHCP server replies with the IP address that is assigned to the OnCell G3470A LTE along with the domain name m...

Page 75: ...OnCell G3470A LTE Dynamic Domain Name Server B 2 The above screenshot shows how DHCP can be set up to update the DNS...

Page 76: ...A and on most systems can only be used by system processes or by programs executed by privileged users The following table shows famous port numbers among the listed well known port numbers For more d...

Page 77: ...42 Host name server names server 43 Whois nickname 49 Login Host Protocol login 53 Domain Name Server domain 69 Trivial Transfer Protocol TETP 70 Gopher Protocol 79 Finger Protocol 80 World Wide Web H...

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