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Moxa Technologies 2140, User Manual

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Moxa Technologies 2140 User Manual Download Page 71

 

 

 

6

6

 

 

Chapter 6 

Upgrading System Firmware 

Customers can check the appropriate product page on Moxa’s website to download the latest 
firmware. Only administrators can upgrade the system firmware of Video Server. 
 

The following topics are covered in this chapter: 

 

 

Using Upgrade Wizard to Upgrade Firmware Easily 

 

Using FTP to Upgrade Firmware 

 

 

Summary of Contents for 2140

Page 1: ...VPort 2140 User s Manual www moxa com product First Edition March 2004 ...

Page 2: ...n the part of Moxa Moxa provides this document as is without warranty of any kind either expressed or implied including but not limited to its particular purpose Moxa reserves the right to make improvements and or changes to this manual or to the products and or the programs described in this manual at any time Information provided in this manual is intended to be accurate and reliable However Mox...

Page 3: ...vironments and can be used to build various applications for general security or demonstration purposes For standard applications refer to the appropriate section in the Chapter 2 Getting Started under Accessing VPort 2140 Video Server for the First Time section to find your application and then follow the steps to set up the system To make the best use of VPort read Chapter 5 Advanced Application...

Page 4: ...Server 2 8 Configuring a Modem Under Windows 2000 Environment 2 9 Accessing VPort 2140 Video Server for the First Time 2 14 Mounting VPort 2140 2 14 Panel Mounting 2 14 Chapter 3 Accessing VPort 2140 Video Server for the First Time 3 1 Accessing VPort 2140 Video Server 3 2 Opening Your Browser 3 2 Authentication 3 2 Installing the Plug in Application 3 3 Functions Featured on the Main Page 3 3 Ima...

Page 5: ...d snapshots via URL 5 3 Getting triggered snapshots via FTP 5 3 Customizing Graphics in Homepage 5 4 Command Script for DI DO Camera Actions Setting s 5 4 Command format 5 5 Parameter Explanations 5 5 Practical Examples 5 6 URL Commands for DI DO Camera Actions Setting s 5 7 Query status of digital inputs 5 7 Drive digital outputs 5 7 Moving motorized camera in PTZ direction 5 7 Recalling camera p...

Page 6: ... camera configuration URL A 7 Application configuration URL A 7 Motion detection configuration URL A 8 Demo configuration URL A 8 Homepage layout configuration URL A 8 Appendix B Settings of Supported PTZ Cameras B 1 Appendix C Camera Control Cable C 1 Appendix D Time Zone Table D 1 Appendix E Technical Specifications E 1 Appendix F Service Information F 1 MOXA Internet Services F 2 Problem Report...

Page 7: ...ed to help you set up surveillance or web attraction applications The state of the art design strikes a good balance between stability robustness ease of use and flexibility The following topics are covered in this chapter Overview Package Checklist Product Features Typical Applications Ethernet connection Modem Dial up Connection Product Descriptions Front Panel Rear Panel ...

Page 8: ...re not required since the video channel can be configured to detect motion making it easy to set up a security system in either your home or office And the customizable settings allow you to tune the system for both object size and sensitivity making the Video Server adaptable to different environments Weekly schedule for automated surveillance The user defined time period will repeat weekly to ch...

Page 9: ...etwork interface Industry standard real time operating system without virus threat Real time performance with powerful DSP Optimal solution by adjustable frame rate bandwidth and quality Video Motion Detection VMD with Pre Event Post images General I O for external sensor and alarm Supports 2 RS 232 485 COM ports for PTZ camera control or Modem dial up connection Remote access of images via FTP or...

Page 10: ...nalog Cameras IP 192 168 4 100 http 192 168 4 100 Modem Dial up Connection Analog Cameras IP 192 168 4 100 Server http 192 168 4 100 PSTN Modem Modem 4DI 2DO Analog Cameras IP 192 168 4 100 Server http 192 168 4 100 PSTN Modem Modem 4DI 2DO IP 192 168 4 100 Server http 192 168 4 100 PSTN Modem Modem 4DI 2DO Since VPort 2140 Video Server only supports the Modem Dial up connection the snapshots trig...

Page 11: ...be connected sequentially from VIDEO 1 to VIDEO 4 and powered on before the VPort is powered on Video outputs also have four loop through connectors for connecting with other capture devices such as a time lapsed VCR To use the video outputs the 75 Ohm DIP switch should be turned to the OFF position Although the analog cameras have 2 different standards NTSC or PAL all of the cameras connected to ...

Page 12: ...te normally please contact your reseller for technical service Mode Condition LED1 POWER LED2 CONNECT LED3 SERIAL Before installation ON OFF OFF After installation ON Flash OFF Ethernet Connection During camera control ON Flash Flash Modem Dial up Connection After POST ON Flash ON Before connected ON ON ON Null Modem Dial up Connection After connected ON Flash ON 7 Network LEDs ACTIVE LINK and FDX...

Page 13: ... These pins can be divided into three categories based on their functions including power source RS 485 and digital inputs and outputs No Pin description Regulation 1 2 Output 12 VDC Power Output Max 500 mA at 12V DC 3 NC Normal Close Max 1A 24V DC or 0 5A 125V AC 4 C Common Short with NC at initial state 5 Relay Output 2 NO Normal Open Max 1A 24V DC or 0 5A 125V AC 6 NC Normal Close Max 1A 24V DC...

Page 14: ...he NC pin A simple example is illustrated in the diagram below If DI1 is configured to rising status so that DO1 is driven to high status resulting in DO1 s Common pin shorting the NO pin the light bulb will light up when DI1 s signal changes from 0V to 12V COM 1 RS 485 and COM 1 RS 232 share the same UART chip If one of the ports is being used the other port will not be available 11 10 100 Mbps E...

Page 15: ...e Connection Running the IP Installer Program Powering on VPort 2140 Video Server Assigning an IP Address to VPort 2140 Video Server Accessing VPort 2140 Video Server for the First Time Setting up a Modem Environment Cable Connection Powering on VPort 2140 Video Server Configuring a Modem Under Windows 2000 Environment Accessing VPort 2140 Video Server for the First Time Mounting VPort 2140 Panel ...

Page 16: ...terface will automatically clear the previous network settings to start a new installation In what follows user refers to those who can access the Video Server and administrator refers to the person who knows the root password that allows changes to the Video Server s configuration in addition to providing general access Administrators should read this part of the manual carefully especially durin...

Page 17: ...s or alarms with VPort s GPIO Terminal Block 3 Connect the hub or switch on the LAN to the VPort s 10 100 Mbps Ethernet port 4 Connect VPort s COM port with your camera s COM port if you are using a PTZ Camera Running the IP Installer Program To run the IP installer program double click on the IPinstaller exe program located on the software CD VPort 2140 User s Manual 2 3 ...

Page 18: ...d video modulation type will be detected automatically Assigning an IP Address to VPort 2140 Video Server Using the IP Installer Program 1 Power on the VPort after running IPinstaller exe 2 Wait for auto search to locate new video servers 3 Click on the VPort whose MAC address matches the one you just installed to assign it an IP address 4 To assign an IP address to this VPort manually type in the...

Page 19: ... option you will not see this VPort the next time you run the IP installer program unless you have restored the VPort As a matter of convenience we strongly recommend that you check this option 6 Click on Set IP Address to assign the IP address to this VPort VPort 2140 User s Manual 2 5 ...

Page 20: ...he window Using DOS Commands under Windows For some environments such as MAC DOS Linux and UNIX some common network tools including ARP and PING can be used to install the VPort Before proceeding further make sure that the ARP and PING programs are provided by your system 1 Open a DOS command window 2 Type arp s VPort s IP Address MAC address and press enter 3 Type ping VPort s IP address and then...

Page 21: ...ction The Modem and Null Modem dial up connections are for initial usage of Video Server If you have already used an Ethernet connection reset Video Server to factory defaults before using a dial up connection In addition when using a dial up connection the Ethernet socket must be disconnected The Modem and Null Modem connections for VPort 2140 Video Server only support the dial in function which ...

Page 22: ... After all cables are correctly and firmly connected turn on all peripheral devices including cameras sensors and alarm devices And then connect the VPort 2140 to the power supply After being powered on the VPort will automatically detect if an external modem is connected to the modem port As soon as an external modem is detected the CONNECT LED will blink periodically If no modem is detected the ...

Page 23: ...2000 Environment Installing a new modem Null Modem Mode 1 Click on Start Control Panel Modems 2 An Install New Modem message will appear Check Don t detect my modem I will select it from a list and click on Next to continue VPort 2140 User s Manual 2 9 ...

Page 24: ...al port that the included null modem cable is connected to and click on Next to continue The null modem is now ready for use 5 If a Dial Up adapter is not installed Windows will automatically prompt you to install it Click on OK to continue If the adapter does not start automatically double click on the Control Panel network icon install the Microsoft Dial Up Adapter VPort 2140 User s Manual 2 10 ...

Page 25: ...can select the Modem from the manufacturers column Setting up a new connection 1 After the modem is installed open the dialup network folder in Windows to set up a new connection 2 Select the newly installed Modem for Modem connection or Standard 33600 bps Modem for null modem connection and then click on Next to continue 3 In modem mode enter the phone number used to connect to your VPort 2140 in...

Page 26: ...connections 5 Open the Dial Up Networking window and then click on the icon for the connection My Connection that was just installed to configure the connection s properties 6 When the My Connection window opens right click on the General tab In null modem mode you should uncheck Use area code and Dialing Properties Then click on OK to continue VPort 2140 User s Manual 2 12 ...

Page 27: ...es and then click on OK to continue Note that the location of the Enable software compression option and TCP IP option might be different from OS to OS 9 The connection is now ready to use for modem and null modem mode Double click on the newly installed connection icon A dialing information window will appear Enter root as user name and the MAC address shown at the bottom of the window as the pas...

Page 28: ...e phone line connected to the VPort After the connection is successfully established open the Web browser and link to http 200 1 1 1 In this case the VPort runs as a dial up server and assigns the IP address of 200 1 1 100 to the PC at the other end When the authentication message window appears type root for user name and use VPort s serial number for the default password The point to point conne...

Page 29: ...llowing topics are covered Accessing VPort 2140 Video Server Opening Your Browser Authentication Installing the Plug in Application Functions Featured on the Main Page Image Mode and Text Mode Logo and Host Name Video Quality Selection Image Size Selection Camera View Selection System Configuration Relay Output Control Motorized PTZ Camera Control Custom Camera Commands ...

Page 30: ...ing you to enter the username and the password When accessing the VPort for the first time administrators must enter root as the username and the MAC address in capital letters as the password You can find the MAC address on the VPort s label Primary users will be allowed to access the VPort as soon as the administrator finishes adding user profiles Upon successful authentication the VPort s main ...

Page 31: ...display video images via Internet Explorer Click on Yes to install the plug in application If your browser does not allow the user to install the plug in change the security option to a lower level or contact your network supervisor for assistance Functions Featured on the Main Page Image Mode and Text Mode Basic functions are displayed on the VPort s main page The first figure below shows image m...

Page 32: ...KB Standard 11 15 KB Good 13 76 KB Detailed 16 35 KB Excellent 20 3 KB Image Size Selection There are 5 options for selecting image sizes Video Size unit pixels NTSC PAL Half 176 112 176 112 Half 2 352 240 352 288 Standard 352 240 352 288 Standard 2 704 480 704 576 Double 704 480 704 576 Half 2 consumes the same file size and bandwidth as Half but has the same resolution as Standard For this reaso...

Page 33: ...correctly configured to the COM port the control panel will appear on the permitted users main page The effective buttons will change color when the cursor is passed over the button Users can control the pan tilt zoom and focus functions of motorized cameras The home button is used to return the camera to the center position if the camera supports this command Apart from near and far control for f...

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Page 35: ...tup Wizard Using the Application Wizard System Security Network Video COM 1 COM 2 Application Demo Homepage Layout View log file View parameters Factory default System Configuration Via FTP CONFIG ini System Configuration Via Telnet Telnet Commands System core debugging Monitor changed status of digital inputs Stop information dumping Query status of digital inputs Set digital outputs Erase snapsh...

Page 36: ...Restore facotry default settings Reset system VPort 2140 User s Manual 4 2 ...

Page 37: ...twork and Video 2 To support external serial port devices configure COM 1 COM 2 and then Camera Setting under Video 3 To utilize the built in security and web attraction features run the Application wizard or configure Application and Demo 4 Administrators can adjust the system date and time under System or configure different homepage layouts by configuring Homepage layout 5 Video Server also pro...

Page 38: ...for your potential visitors To select one of these two applications click on Surveillance system or Web attraction from the Applications wizard window shown below After using Applications Wizard Administrators can perform a more detailed configuration of the application parameters from the configuration s Application page System Host name The host name will appear as the homepage title of the main...

Page 39: ...connected to a local network Leaving the NTP server blank will force the VPort connect to default timeservers Enter either the Domain name or IP address format of the timeserver as long as the DNS server is available Do not forget to set the Time zone for local settings Refer to Appendix G for your region s time zone Click on Save to validate changes Security Root password To change the administra...

Page 40: ...e the main page in snapshot mode instead of seeing normal video images Snapshot mode is very useful for web attraction In this case configure the Snapshot interval to achieve better performance Increasing the time interval between snapshots allows more users to use snapshot mode Click on Save to validate changes Network Reset network at next boot To eliminate incautious mistakes during installatio...

Page 41: ...hen multiple VPorts are installed on the same network This method is more effective than just changing image quality and is able to achieve better performance with adequate image size and quality HTTP For security or network integration administrators can hide the server from the general HTTP port by changing the default HTTP port of 80 to a different port number Administrators should have enough ...

Page 42: ...onnection In either e mail or FTP the primary server information should be entered first If the primary server is not set the related FTP or email will be cancelled Note that it may take time to connect to the secondary server after the first one fails and it may affect some applications when conditions occur too often Save the modification After all necessary modifications are made click on Save ...

Page 43: ...he B W option can speed up the encoder The Default size option is the default size of the video window when the user first connects to the VPort The Default quality option is the default quality when users first connect to the VPort 3 Brightness Contrast Saturation and Hue To adjust image settings for the best visual quality click on Image Setting to open a motion picture window Four fields need t...

Page 44: ...e it Click on Save to validate the camera type 2 Preset position setting of Motorized PTZ camera Below the camera type setting is the image of this camera the control buttons of PAN TILT ZOOM FOCUS and the preset position setting The administrator can use the control buttons to operate the camera s image to set the preset position of this motorized PTZ camera Motion Detection Each camera has its o...

Page 45: ...re 3 types of Modulation Administrators can set the auto detected condition during initialization by selecting Auto but can still set it manually by selecting NTSC or PAL When you change the camera modulation a warning message will pop up to inform you that the system will restart to validate the new modulation Although the analog cameras have 2 different standards NTSC or PAL all of the cameras c...

Page 46: ...e PTZ cameras that MOXA VPort 2140 Video Server supports If the attached PTZ camera is not supported by the VPort administrators can select Custom Camera to enter the proprietary commands for pan tilt zoom and focus control 2 If the attached device is not a PTZ camera but another serial device such as a video multiplexer etc administrators can select the Generic CGI command to control the device v...

Page 47: ... 60 which is equivalent to 30 hexadecimal bytes The Display string is for the text on the command buttons and should be less than 8 characters If Custom Camera is selected there will be more commands for PTZF that relate to custom camera Application VPort 2140 Video Server provides 4 major applications 1 Weekly schedule Administrators can set up the Application schedule by week 2 External script f...

Page 48: ... Low Rising Falling Delay second s to trigger output alarm DO condition DO 1 Disable Open Close DO 2 Disable Open Close Snapshot on Video 1 Video 2 Video 3 Video 4 Event operation Trigger action Send snapshot while trigger condition s match Take snapshot s with tenth seconds interval after the event Sequential mode Snapshot every tenth seconds Send snapshot by email Weekly schedule All the time ex...

Page 49: ...tion detection link below to configure the appropriate parameters as the trigger condition b DI Condition There are 4 Digit Inputs in VPort 2140 The administrator can set the DI s conditions including Input is High Input is Low Input is Rising and Input is Falling The edge trigger like Rising or Falling is generally used to detect the emerging signal from the external sensor 3 Trigger Action Once ...

Page 50: ...g FTP file name with date and time suffix If the snapshots are used as the live video source the date and time suffix can be eliminated to update the same source file In Sequential mode the VPort will send out snapshots according to interval and period settings If snapshot files are intended for quick updates it is better to skip the date and time suffix in which case the file name will be video j...

Page 51: ...ss the VPort In this case leave the password field blank Administrators also can select control camera for the demo account Separating the demo account from the primary users can prevent interference with normal operations Click on Save to validate changes Homepage layout VPort 2140 Video Server allows administrators to customize the layout of the Video Server s homepage Logo graph 1 Select the bl...

Page 52: ...d color The Font color and Background color can be chosen from sixteen custom colors The Background color option is active only when Background graph is set as blank Web page display mode There are two homepage display modes One is Image mode which uses icons to link to the various functions the other is Text mode which uses mostly text to link to the various functions Administrator can change the...

Page 53: ...0 Video Server Factory default This function is used to restore the Video Server to its factory default settings so that any changes that were made previously will be lost After clicking OK the system will restart Note that it will take some time for the restore action to finish You will need to run the software installation program to set up the network VPort 2140 User s Manual 4 19 ...

Page 54: ...should be in lower case Some items related to disable enable should use the keywords YES NO The number zero 0 entry in user name and user password is for administrators i e root Video Server will restart automatically as soon as the file is uploaded and accepted If administrators want to cancel the reboot procedure after putting config ini via FTP then set the first item reset system to NO But it ...

Page 55: ...02D1040972 string with maximum of 14 characters 1 the rest are the same as above 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 more guests enabled NO or YES to enable snapshot mode more guests interval 0 snapshot interval in seconds language 0 LAYOUT layout type 1 image mode or 0 for text mode font color 0 black 1 white 2 green 3 maroon 4 1 olive 5 navy 6 purple 7 gray 8 yellow VPort 2140 User ...

Page 56: ...um of 8 characters 4 string with maximum of 8 characters com2 speedlink name Name of custom PTZ commands 0 string with maximum of 8 characters 1 string with maximum of 8 characters 2 string with maximum of 8 characters 3 string with maximum of 8 characters 4 string with maximum of 8 characters NETWORK install enabled YES reset IP whenever system boots or NO ppp enabled YES obsolete ethernet addres...

Page 57: ...assword string with maximum of 14 characters backup ftp init path string with maximum of 40 characters backup ftp passive NO or YES http server port 80 or 1024 to 65535 bandwidth limit 0 or 64000 128000 256000 512000 768000 1000000 1500000 2000000 VIDEO default video 1 or 2 3 4 5 video all camera modulation AUTO or MANUAL NTSC or PAL will be ignored when set to AUTO NTSC or PAL ignored when set to...

Page 58: ... Double 1 1 4 for Halfx2 5 for Standardx2 2 1 3 1 brightness 0 0 between 5 and 5 1 0 between 5 and 5 2 0 between 5 and 5 3 0 between 5 and 5 contrast 0 0 between 5 and 5 1 0 between 5 and 5 2 0 between 5 and 5 3 0 between 5 and 5 hue 0 0 between 5 and 5 1 0 between 5 and 5 2 0 between 5 and 5 3 0 between 5 and 5 saturation 0 0 between 5 and 5 1 0 between 5 and 5 2 0 between 5 and 5 3 0 between 5 a...

Page 59: ...aracters TELESCOPE string with maximum of 60 characters WIDE string with maximum of 60 characters NEAR string with maximum of 60 characters FAR string with maximum of 60 characters SERIAL 2 data bits 0 stop bits 0 parity bits 0 None 1 for Odd 2 for Even baud rate 0 ccd model 0 As same as SERIAL1 uart mode RS232 speedlink commands 0 string of maximum 60 characters 1 string of maximum 60 characters ...

Page 60: ... NO or YES series snapshot channel enabled 0 NO or YES 1 NO or YES 2 NO or YES 3 NO or YES application mode 0 disabled 1 for Sequential 10 for motion detection event 12 for DI event visual alert NO or YES upload method 0 FTP 1 for email file with time suffix YES or NO percentage of object size over screen 0 10 1 to 99 1 10 1 to 99 2 10 1 to 99 3 10 1 to 99 percentage of sensitivity 0 90 1 to 99 1 ...

Page 61: ...tinuously but information about abnormal status is not recorded Administrators can type the debug command to examine in depth core debugging information This causes Video Server to start dumping the detailed debugging information while the system is running This is useful for examining if any errors have occurred when the system operates abnormally The stored information will be cleared automatica...

Page 62: ...ved in Flash memory Skip installation at next boot Typing lock will inform Video Server to lock the current network settings You won t need to go through the installation procedure the next time the Video Server boots up Reset network for new settings Typing unlock will cause Video Server to wait for the installation procedure the next time it boots up Restore factory default settings Typing clear...

Page 63: ...riggered snapshots via FTP Customizing Graphics in Homepage Command Script for DI DO Camera s Actions Setting Command Format Parameter Explanations Practical Examples URL Commands for DI DO Camera s Actions Setting Query status of digital inputs Drive digital outputs Moving motorized camera in PTZ direction Recalling camera position Transparent Remote Serial Driver Sending command to device attach...

Page 64: ... user name and password are the same as for web access The zero file size in file directory means it is captured by request Video Channel File Name Video 1 Video1 jpg Video 2 Video2 jpg Video 3 Video3 jpg Video 4 Video4 jpg Quad of all Videoall jpg Video Embedded in Customers Homepage In addition to the URL some scripts should be added to download a plug in for video images The following example s...

Page 65: ...ideo channel of three stages pre alarm the moment when triggered and post alarm Only the snapshots captured by the last event are preserved Administrator and users can use FTP or URL to get the saved snapshots They can also be browsed from the application page under system configuration Getting triggered snapshots via URL cgi bin snapshot jpg file value Video channel Snapshot stage Video 1 Video 2...

Page 66: ...if 5K bytes Configuration btn_confi gif 5K bytes Please do not try to upload the image which the size is larger than the list or it may cause the unstable system operation Usage via FTP is illustrated below Command Script for DI DO Camera s Actions Setting Besides the application wizard Video Server provides a more professional command script for advanced applications The command script will be ex...

Page 67: ...l input state H high L low low to high high to low M motion detection event Channel Number A B C D for channel 1 2 3 4 Video input state signal from loss to presence signal from presence to loss X as long as signal loss Delay time seconds of delay for the following actions after events happen Digital output number 1 or 2 Digital output state C NC O NO V set video channel to go to preset location P...

Page 68: ...o preset location 15 MCD UF SABCD N video c a y M d h m s If any motion is detected on channel 3 or 4 upload snapshots taken on channel 1 2 3 and 4 If an event triggered at 19 05 30 2002 10 15 the snapshot files will be named as video1pre 20021015190530 jpg video2pre 20021015190530 jpg video3pre 20021015190530 jpg video4pre 20021015190530 jpg video1trg 20021015190530 jpg video2trg 20021015190530 j...

Page 69: ... URL for preset function Transparent Remote Serial Driver Video Server provides a highly customized control support for third party serial interface devices other than PTZ cameras This means that in addition to setting up a custom camera with PAN TILT ZOOM FOCUS commands users may utilize this mode and introduce a customized homepage to transmit arbitrary user defined commands from user side to Vi...

Page 70: ...x34 0x56 followed by 0xAB 0xCD 0xEF after 600 milliseconds of three comma URL Commands for System Maintenance Download System Log via FTP Besides viewing the system log from the web page administrators can download the system log file SYSTEM LOG via FTP To log into the FTP daemon enter root as the user name and the same administrator s password used in Web access Restart System via URL cgi bin res...

Page 71: ...propriate product page on Moxa s website to download the latest firmware Only administrators can upgrade the system firmware of Video Server The following topics are covered in this chapter Using Upgrade Wizard to Upgrade Firmware Easily Using FTP to Upgrade Firmware ...

Page 72: ...u to check the FTP port and password again Step 4 After the Video Server has been detected you can select the firmware Flash bin to process the upgrade Step 5 Wait a few seconds for the upgrade process to finish Step 6 The following message appears once the firmware has been upgraded successfully Note that the power supply of VPort 2140 Video Server should not be turned off when the Upgrade Wizard...

Page 73: ...ers must keep the power stable during the update process After the system restarts Video Server may need installation depending on whether the Reset network at next boot option is enabled or not After Video Server boots up reload the web page in the browser We strongly recommend that you use the upgrade wizard to upgrade the firmware for a Microsoft Operating System since if the power fails during...

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Page 75: ...s chapter describes some problems that might occur during installation or operation and provides the basic solutions to those problems The following topics are covered in this chapter Power On Self Test POST Frequently Asked Questions ...

Page 76: ...ns in this user s manual to prevent unexpected errors caused by wild guess configuration Frequently Asked Questions Q Why can t I see the Video Server in the installer after rebooting A The installer is only used to install the IP address of the Video Server If the IP address is fixed by checking the option in the installer the Video Server will no longer appear in the installer Q Why can t I conn...

Page 77: ...ity level Q Why is the timestamp different from the system time of my PC or notebook A The timestamp is based on the system time of Video Server It is maintained by an internal real time clock and automatically synchronizes with the time server if Video Server is connected to the Internet and the function is enabled Differences of several hours may result from the time zone setting Q Why does the ...

Page 78: ...ided to send the desired commands For quick access integrate the URL to another homepage on your own web server Q Why can I see image files when I use dir in FTP even if the alarm is not triggered A Every time Video Server starts it will capture the images as vpre jpg If there are previously saved image files that are not retrieved Video Server will keep them until they are accessed Q How will the...

Page 79: ...image quality settings and preset settings open in a new browser window These URLs can be accessed only by administrators Homepage name Reference URL configuration page setup config html system option setup system html security option setup security html network option setup network html video option setup video html image quality option setup image html camera control setup serial html preset PTZ...

Page 80: ... General Format of Command URL general format URL name value name value method POST authorized user root System Configuration URL URL cgi bin system cgi Name Value Description host text string shorter than 15 characters system name keep keep date and time unchanged auto use NTP server to synchronize method manu directly adjust date and time date yy mm dd year month and date separated by slash time...

Page 81: ...er Not limited use full network bandwidth 64Kbits second use only 64Kbps of bandwidth 128Kbits second use only 128Kbps of bandwidth 256Kbits second use only 256Kbps of bandwidth 512Kbits second use only 512Kbps of bandwidth 768Kbits second use only 768Kbps of bandwidth 1Mbits second use only 1Mbps of bandwidth 1 5Mbits second use only 1 5Mbps of bandwidth limit 2Mbits second use only 2Mbps of band...

Page 82: ...ideo channel 4 mode Auto let Video Server detect video modulation NTSC set directly to NTSC type other than above set directly to PAL type source 1 2 3 4 or All default video channel Image Quality Configuration URL URL cgi bin image cgi Name Value Description cam 1 4 Video channel number time not required enclose timestamp text text string shorter than 15 characters enclose caption color B W set e...

Page 83: ...ds detect none no drivers Sony VISCA Canon VCC1 Canon VCC3 Canon VCC4 DynaDome SmartDOME Pelco D protocol Lilin PIH 7x00 Ernitec driver Custom Camera third party PTZ camera COM 2 configuration URL URL cgi bin serial2 cgi Name Value Description generic accept generic CGI commands modem use modem detect none no drivers Sony VISCA Canon VCC1 Canon VCC3 Canon VCC4 DynaDome SmartDOME Pelco D protocol L...

Page 84: ...ing shorter than 80 characters custom command 2 of COM1 com13 text string shorter than 80 characters custom command 3 of COM1 com14 text string shorter than 80 characters custom command 4 of COM1 com15 text string shorter than 80 characters custom command 5 of COM1 str21 text string shorter than 8 characters button name of custom command 1 of COM2 str22 text string shorter than 8 characters button...

Page 85: ...eck of COM2 to odd parity2 Even set parity check of COM2 to even up2 text string shorter than 80 characters tilt up command string of COM2 down2 text string shorter than 80 characters tilt down command string of COM2 left2 text string shorter than 80 characters pan left command string of COM2 right2 text string shorter than 80 characters pan right command string of COM2 home2 text string shorter t...

Page 86: ... set smode not required sequential mode application sinter integer tenth seconds interval for sequential mode mail upload snapshots by email smethod ftp upload snapshots by FTP suffix not required FTP file with date and time suffix Motion detection configuration URL URL cgi bin motion cgi Name Value Description cam 1 4 Video channel number per integer object size percentage sen integer sensitivity...

Page 87: ...ter than 60 characters URL of image for background fcolor 0 15 color index for font bcolor 0 15 color index for background image display homepage in image mode dismode text display homepage in text mode strl text string shorter than 38 characters text for channel 1 in text mode str2 text string shorter than 38 characters text for channel 2 in text mode str3 text string shorter than 38 characters t...

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Page 89: ...ings check the correct default settings for the attached camera Camera model Baud rate Data bits Stop bit Parity bit Sony VISCA 9600 8 1 None Canon VC C1 9600 8 2 None Canon VC C3 9600 8 2 None Canon VC C4 9600 8 1 None Pelco D protocol 2400 8 1 None DynaDome SmartDome 9600 8 1 None Ernitec 9600 8 1 None Lilin 9600 8 1 None ...

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Page 91: ...o control motorized cameras of desktop types from Sony and Canon The pin assignment is illustrated in the following chart To control cameras of another brand check the user s manual of the motorized camera to see if the pin assignment of the control cable is appropriate ...

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Page 93: ...ma Quito GMT 05 00 Eastern Time US Canada GMT 05 00 Indiana East GMT 04 00 Atlantic Time Canada GMT 04 00 Caracas La Paz GMT 04 00 Santiago GMT 03 30 Newfoundland GMT 03 00 Brasilia GMT 03 00 Buenos Aires Georgetown GMT 03 00 Greenland GMT 02 00 Mid Atlantic GMT 01 00 Azores GMT 01 00 Cape Verde Is GMT Casablanca Monrovia GMT Greenwich Mean Time Dublin Edinburgh Lisbon London GMT 01 00 Amsterdam B...

Page 94: ...a GMT 07 00 Krasnoyarsk GMT 08 00 Beijing Chongqing Hongkong Urumqi GMT 08 00 Taipei GMT 08 00 Irkutsk Ulaan Bataar GMT 08 00 Kuala Lumpur Singapore GMT 08 00 Perth GMT 09 00 Osaka Sapporo Tokyo GMT 09 00 Seoul GMT 09 00 Yakutsk GMT 09 30 Adelaide GMT 09 30 Darwin GMT 10 00 Brisbane GMT 10 00 Canberra Melbourne Sydney GMT 10 00 Guam Port Moresby GMT 10 00 Hobart GMT 10 00 Vladivostok GMT 11 00 Mag...

Page 95: ...232 PTZ camera control or modem max 115 2Kbps LED Indicators NETWORK ACTIVE LINK FDX full duplex SYSTEM POWER CONNECT SERIAL Dimensions 193 71 x 195 x 44 3 mm W x D x H Weight Net 890g Power Consumption near 7 8W Input 100 240VAC 50 60Hz 0 4A Output 12VDC 1 5A 12 VDC 1 25A for UK plug External Power Supply Operating Environment Operating Temperature 0 to 65 C 32 to 149 F Storage Temperature 40 to ...

Page 96: ...General I O 4 Digital inputs max 12VDC 50 mA 2 Relay outputs max 24 VDC 1A 125 VAC 0 5A VPort 2140 User s Manual E 2 ...

Page 97: ...on This appendix shows you how to contact Moxa for information about this and other products and how to report problems In this appendix we cover the following topics MOXA Internet Services Problem Report Form Product Return Procedure ...

Page 98: ... of our products Moxa Internet Services has been set up to provide technical support driver updates product information and user s manual updates The following services are provided E mail for technical support support moxanet com World Wide Web WWW Site for product information http www moxa com VPort 2140 User s Manual F 2 ...

Page 99: ...t 2140 2 Serial Number _________________ Problem Description Please describe the symptoms of the problem as clearly as possible including any error messages you see A clearly written description of the problem will allow us to reproduce the symptoms and expedite the repair of your product VPort 2140 User s Manual F 3 ...

Page 100: ... sales representative or dealer Fill out the Problem Report Form PRF Include as much detail as possible for a shorter product repair time Carefully pack the product in an anti static package and send it pre paid to the dealer The PRA should be visible on the outside of the package and include a description of the problem along with the return address and telephone number of a technical contact ...

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