edition June 2018- en 2.0.1
www.movie-inter.com
User manual LFX Master DMX
page 32 of 35
Chapter 8
Trouble shooting
Basic conditions for operation
1. The device and - especially the power supply unit - has no damages.
2. The operation voltage is 100 - 240 VAC @50/60 Hz or powered by USB with adaptor.
symptom
possible reason
solution
no display, no lights on the unit
connected lamps remain off
power missing or supply voltage
too low > 6 - 32 VDC, min 120 mA
no DMX communication
check power supply, power is fine if
display is illuminated
Set-up DMX OUT & DMX settings
at lamp
connected lamp remains on
Some DMX channels might have
been overwritten by DMX IN set-
tings
connected device is switched off
check if all output channels are still
present & configure it correctly
Switch it on
Value of DIM max is too low
Value of MIN DIM is too high
increase DIM max
decrease MIN DIM
flicker effect is bad
There are visible steps at the LED
fixture for an effect
An effect of a LED fixture looks
smooth
effect settings need to be adjusted
Transitions is set to "hard"
start with the default values effect
preset (labeled on the control pa-
nel), then change one value after
the other
set "Transitions" to "med" or "soft"
Transitions is set to "soft"
fixture settings wrong
Set "Transitions to "hard" or "med"
for KinoFlo: set function "smooth" =
OFF
Effect with tungsten @ DMX dim-
mer looks smooth
no Effect with tungsten @ DMX
dimmer or lamp steadily on
Unit does not work despite all solu-
tions shown above has been tested
fixture delays DMX input signal
wrong settings @ external dimmer
TEST: Choose any EFFECT, set
DIM min to 100%, then rotate DIM
MAX quickly, if there is a delay in
response the fixture is not config-
ured correctly or not applicable.
set dimmer curve to "linear"
excessive heat?
- set "pre-heat" > OFF and/or
- must not be set in "switch"-mode
let unit cool down
excessive humidity?
nothing helps
let unit dry
please contact us, we check it out
for you
