MOTU 828mk3 User Manual Download Page 3

About the Mark of the Unicorn License 
Agreement and Limited Warranty on Software

TO PERSONS WHO PURCHASE OR USE THIS PRODUCT: carefully read all the terms and 
conditions of the “click-wrap” license agreement presented to you when you install 
the software. Using the software or this documentation indicates your acceptance of 
the terms and conditions of that license agreement.

Mark of the Unicorn, Inc. (“MOTU”) owns both this program and its documentation. 
Both the program and the documentation are protected under applicable copyright, 
trademark, and trade-secret laws. Your right to use the program and the 
documentation are limited to the terms and conditions described in the license 
agreement.

REMINDER OF THE TERMS OF YOUR LICENSE

This summary is not your license agreement, just a reminder of its terms. The actual 
license can be read and printed by running the installation program for the software. 
That license agreement is a contract, and clicking “Accept” binds you and MOTU to all 
its terms and conditions. In the event anything contained in this summary is 
incomplete or in conflict with the actual click-wrap license agreement, the terms of 
the click-wrap agreement prevail.

YOU MAY: (a) use the enclosed program on a single computer; (b) physically transfer 
the program from one computer to another provided that the program is used on 
only one computer at a time and that you remove any copies of the program from the 
computer from which the program is being transferred; (c) make copies of the 
program solely for backup purposes. You must reproduce and include the copyright 
notice on a label on any backup copy.

YOU MAY NOT: (a) distribute copies of the program or the documentation to others; 
(b) rent, lease or grant sublicenses or other rights to the program; (c) provide use of 
the program in a computer service business, network, time-sharing, multiple CPU or 
multiple user arrangement without the prior written consent of MOTU; (d) translate, 
adapt, reverse engineer, decompile, disassemble, or otherwise alter the program or 
related documentation without the prior written consent of MOTU.

MOTU warrants to the original licensee that the disk(s) on which the program is 
recorded be free from defects in materials and workmanship under normal use for a 
period of ninety (90) days from the date of purchase as evidenced by a copy of your 
receipt. If failure of the disk has resulted from accident, abuse or misapplication of the 
product, then MOTU shall have no responsibility to replace the disk(s) under this 
Limited Warranty.

THIS LIMITED WARRANTY AND RIGHT OF REPLACEMENT IS IN LIEU OF, AND YOU 
HEREBY WAIVE, ANY AND ALL OTHER WARRANTIES, BOTH EXPRESS AND IMPLIED, 
INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS 
FOR A PARTICULAR PURPOSE. THE LIABILITY OF MOTU PURSUANT TO THIS LIMITED 
WARRANTY SHALL BE LIMITED TO THE REPLACEMENT OF THE DEFECTIVE DISK(S), AND 
IN NO EVENT SHALL MOTU OR ITS SUPPLIERS, LICENSORS, OR AFFILIATES BE LIABLE 
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO 
LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA OR DATA BEING RENDERED INACCURATE, 
OR LOSSES SUSTAINED BY THIRD PARTIES EVEN IF MOTU HAS BEEN ADVISED OF THE 
POSSIBILITY OF SUCH DAMAGES. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS 
WHICH MAY VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW THE 
LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, SO THE 
ABOVE LIMITATION MAY NOT APPLY TO YOU.

UPDATE POLICY

In order to be eligible to obtain updates of the program, you must complete and 
return the attached Mark of the Unicorn Purchaser Registration Card to MOTU.

COPYRIGHT NOTICE

Copyright © 2021, 2020 by Mark of the Unicorn, Inc. All rights reserved. No part of this 
publication may be reproduced, transmitted, transcribed, stored in a retrieval system, 
or translated into any human or computer language, in any form or by any means 
whatsoever, without express written permission of Mark of the Unicorn, Inc., 1280 
Massachusetts Avenue, Cambridge, MA, 02138, U.S.A.

Limited Warranty on Hardware

Mark of the Unicorn, Inc. (“MOTU”) warrants this equipment against defects in 
materials and workmanship under normal use for a period of TWO (2) YEARS from the 
date of original retail purchase. The Warranty Term begins on the date of purchase 
from an authorized MOTU reseller and applies solely to the original retail purchaser, 
who must activate the warranty by creating a user account at motu.com to register 
the product within 90 days of purchase. This warranty applies only to hardware 
products; MOTU software is licensed and warranted pursuant to separate written 
statements.

If you discover a defect, first contact MOTU technical support by phone, email or web 
(motu.com/support) to verify the warranty on your MOTU equipment and obtain a 
Return Merchandise Authorization (RMA). No service will be performed on any 
product returned without prior authorization. MOTU will, at its option, repair or 
replace the product at no charge to you, provided you return it during the warranty 
period as instructed by MOTU, with transportation charges prepaid. If you purchased 
your equipment in any country other than the US or Canada, you will be instructed to 
return the equipment to an authorized MOTU distributor or representative in the 
country of purchase. You must use the product’s original packing material for the 
shipment, and insure the shipment for the value of the product. Please include your 
name, address, phone number, email address, a description of the problem, and the 
original, dated bill of sale with the returned unit; do NOT include additional 
accessories such as cables, power supplies, manuals, etc. Please clearly print the 
Return Merchandise Authorization Number on the outside of the box below the 
shipping address. Repaired or replaced equipment will be returned to you via UPS 
Ground prepaid. (Expedited shipping methods such as UPS next day, 2-day, and 3-day 
services are available for an additional cost.) Repaired equipment will be warranted 
for a period equal to the remainder of the original Limited Warranty or for 90 days, 
whichever is longer. 

WARRANTY EXCLUSIONS: This warranty does not apply if the equipment has been 
damaged by accident, abuse, misuse, or misapplication; has been modified without 
the written permission of MOTU; or if the product serial number has been removed or 
defaced. The following examples, without limitation, are NOT covered by this 
hardware warranty:

• Equipment purchased through any reseller not directly authorized by MOTU or its authorized 

international distributors.

• “Used” equipment purchased from a third party.
• Equipment purchased in another country.
• Normal cosmetic and mechanical wear of the equipment.
• Equipment damaged by improper installation or connections.
• Equipment damaged in transit to/from MOTU for warranty repair.
• Physically damaged equipment, including but not limited to water damage, cracks or dents, 

missing or bent parts, burns or other damage caused by faulty or failed electric power

ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY 
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO TWO (2) 
YEARS FROM THE DATE OF THE ORIGINAL RETAIL PURCHASE OF THIS PRODUCT. THE 
WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL 
OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED. No MOTU dealer, agent, or 
employee is authorized to make any modification, extension, or addition to this 
warranty. MOTU IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL 
DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY LEGAL 
THEORY, INCLUDING LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE OR 
REPLACEMENT OF EQUIPMENT AND PROPERTY AND COST OF RECOVERING REPRO-
GRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH 
MOTU PRODUCTS.

Some states do not allow the exclusion or limitation of implied warranties or liability 
for incidental or consequential damages, so the above limitation or exclusion may not 
apply to you. This warranty gives you specific legal rights, and you may have other 
rights which vary from state to state.

Manual Version 1.2

Summary of Contents for 828mk3

Page 1: ...280 Massachusetts Avenue Cambridge MA 02138 Business voice 617 576 2760 Business fax 617 576 3609 Technical support 617 576 3066 Tech support web www motu com support Web site www motu com MOTU AVB Sw...

Page 2: ......

Page 3: ...nc 1280 MassachusettsAvenue Cambridge MA 02138 U S A LimitedWarrantyonHardware MarkoftheUnicorn Inc MOTU warrantsthisequipmentagainstdefectsin materialsandworkmanshipundernormaluseforaperiodofTWO 2 YE...

Page 4: ...4 Contents 5 Quick Reference 6 Quick Start Guide 7 About the MOTU AVB Switch 8 Networking 13 Updating Firmware 14 Configuring non AVB ports 15 Technical Specifications...

Page 5: ...nections use CAT 5eorCAT 6cables a higher grade cable For local connections patch cables can be used but will reduce the maximum total cable run length The MOTU AVB Switch provides deep functionality...

Page 6: ...ut the MOTU AVB Switch page 7 and chapter 2 Networking page 8 For information about building a network with multiple switches see chapter 2 Networking page 8 To check your switch for the latest firmwa...

Page 7: ...discovery and network bandwidth management among connected AVB devices No IT expertise required Standard cabling Use standard CAT 5e or CAT 6 Ethernet cables up to 100 meters long between the MOTU AVB...

Page 8: ...ction in the first place AVB streams are prioritized over other network traffic to ensure high performance Network wide clocking and sync AVB devices all clock together over your network for better th...

Page 9: ...prietary audio network protocols have variable unpredictable network latency in the range of 2 5 ms Star configuration MOTU AVB supports a star network configuration which is much more flexible than d...

Page 10: ...rough the same network infrastructure Traditionally live performance setups often have separate domains for front of house mixing monitor mixing computer backline and other systems With MOTU AVB netwo...

Page 11: ...x switches and route audio freely among them You just won t be able to create point to point connects that span more than six switches Working with computers on a network Computers are not required fo...

Page 12: ...rk devices such as A WiFi router An Ethernet hub or switch connected to a local home studio or office network Any other standard networking device If needed you can configure each port on the MOTU AVB...

Page 13: ...run MOTU Discovery exe to launch the app 6 Click the Firmware Updater tab You should now see your switch in the list of AVB devices on the network Figure 2 1 Figure 2 1 The MOTU AVB Switch in MOTU Di...

Page 14: ...ry app macOS or Windows 4 For macOS unzip MOTU Discovery and then launch the app For Windows run MOTU Discovery exe to launch the app 5 Click the All Devices tab You should now see your switch in the...

Page 15: ...B port or a non AVB standard Ethernet port Supported protocols gPTP 802 1AS MVRP 802 1Q VLAN 2 only MSRP 802 1Q Class A and B AVB ports 6 Ethernet ports 6 Operationalbandwidth 10 Mbit 100 Mbit 1 Gbit...

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