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Motorola XT615, Manual

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Motorola XT615 Manual Download Page 53

51

Troubleshooting

Troubleshooting

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Crash recovery

In the unlikely event that your phone stops responding to 
touchs and key presses, try a quick reset. Remove the back 
cover and battery (“

Assemble & charge

” on page 5), then 

replace and turn on your phone as usual.

Service & repairs

If you have questions or need assistance, we’re here to help.
Go to www.motorola.com/support, where you can select 
from a number of customer care options.

IronMAX.GSG.ASIAEMARA.FINAL.2011.10.14.fm  Page 51  Wednesday, Nov

Summary of Contents for XT615

Page 1: ...TM MOTOROLA XT615 ...

Page 2: ......

Page 3: ...ps to keep in touch like Facebook or Twitter or find something else you like with Apps on page 10 Touchscreen Browse the web and pinch to zoom on the touch display in Web on page 33 Camera Capture photos and videos with the 8MP auto focus camera in Photos videos on page 38 Note Some apps and features might not be available in all countries Caution Before assembling charging or using your phone for...

Page 4: ...2 Congratulations More Support Phone updates PC software online help and more at www motorola com support Accessories Find accessories for your phone at www motorola com products ...

Page 5: ...e up Hold turn on off 3 5mm Headset Jack Back Key Menu Key Home Key Touchscreen Power Lock Key Volume Keys Touch to open menu options Camera Key Search Key Micro USB Connector Microphone Front Camera Notification Light Flash missed call new message or other notification ...

Page 6: ... Home screen apps 9 Personalize 14 Calls 17 Contacts 21 Messaging 24 Text entry 27 Schedule 30 Web 32 Location 34 Photos videos 37 Music 40 Bluetooth Wi Fi cable connections 43 Security 49 Troubleshooting 51 Safety Regulatory Legal 52 ...

Page 7: ...5 Let s go Let s go let s get you up and running Assemble charge 1 Cover off 2 SIM in 3 microSD in may already be inserted 4 Battery in 5 Cover on 6 Charge up 3H ...

Page 8: ... create or enter a Google account so that you can download apps use Gmail and much more 1 Press and hold Power to turn on your phone 2 Touch the Android image to begin setup 3 Touch a button to Create a Google account Sign in with one you have or Skip You can log into your account from a computer at accounts google com 4 Enter details to create or sign into your account When your phone confirms th...

Page 9: ...tup touch Home If your phone cannot connect you can touch Menu Wireless settings to change mobile network settings sleep wake up Your screen sleeps when you hold it to your ear during a call or when it is inactive To change the sleep delay touch Menu Settings Display Screen timeout To unlock the screen drag to the big circle Tip To quickly access all your home screen shortcuts touch and hold the s...

Page 10: ... volume keys to change the ringer volume in the home screen or the earpiece volume during a call From any screen press the camera key on the right side of the phone to open the camera Touch Home to return to the home screen Touch and hold Home to see your recent apps Volume Keys Camera Key ...

Page 11: ... or Twitter to keep in touch Quick start Home screen You ll see the home screen when you turn on the phone or touch Home from a menu Note All screen images simulated 11 19 Browser Market Notifications Flick down for details Status Indicators Shortcuts Open the app menu Widgets Touch to open Touch hold move or delete Drag or flick to open panels scroll in lists ...

Page 12: ...empty spot until you see the menu You can also add a folder to organize your shortcuts To show more panels drag or flick right or left Touch and hold to show panel thumbnails In lists like Contacts drag or flick to scroll To change your ringtone display brightness and more touch Menu Settings Sound or Display For details see Personalize on page 14 Apps Tip Choose your apps and updates carefully fr...

Page 13: ... or touch My Apps to show or reinstall the apps you downloaded To download apps from websites you need to change your security settings Touch Menu Settings Applications Unknown sources Warning Apps downloaded from the web can be from unknown sources To protect your phone and personal data only download apps from sources you trust To move or uninstall your apps touch Menu Settings Applications Mana...

Page 14: ... install it Like all apps downloaded apps will use up memory data battery and processing power some more than others For example a simple battery level widget will use less than a streaming music player app After installing an app if you re not happy with how much memory data battery or processing power it s using uninstall it You can always install it again later Just like web browsing you may wa...

Page 15: ...ide shows new messages or events for details flick the bar down network strength battery strength Bluetooth on new text message Wi Fi connected Bluetooth connected USB connected airplane mode silent ringer alarm set mute call silent ringer vibrate on speakerphone Clear Notifications 10 32 New voicemail Dial Your Voicemail Number 11 19 ...

Page 16: ...imeout All window animations are shown Animation Auto rotate screen Adjust the delay before the screen automatically turns off Sound settings General Incoming calls Only in Silent mode Vibrate Volume Silent mode Silence all sounds except media alarms Phone ringtone Notifications Notification ringtone Choose separate volume settings for incoming calls media alarms and notifications Call Message Not...

Page 17: ...nge your wallpaper touch and hold an empty spot on the home screen then touch Wallpapers To change shortcuts and widgets on your home screen touch and hold them For details see Home screen apps on page 9 To set display brightness touch Menu Settings Display Brightness To control whether some apps rotate the screen when you rotate your phone touch Menu Settings Display Auto rotate screen To turn on...

Page 18: ...16 Personalize G Sensor Calibration movement or E Compass Calibration direction Language region To set your menu language and region touch Menu Settings Language keyboard Select language ...

Page 19: ...ntact by entering one of the following First letter s of name name or phone number Contacts Favorites Phone Call log 11 19 Dial Pad Add call Speaker Mute Bluetooth End Christine Fanning Home 222 333 4444 Dialling 05 32 ABC DEF MNO WXYZ JKL TUV GHI PQRS Open a list then touch an entry to call Send a text message Use a connected Bluetooth device Hang up Start a conference call Call ...

Page 20: ...legal Always obey the laws and drive safely To use the speakerphone during a call touch Speaker To enter numbers during a call touch Dialpad To mute or unmute a call touch Mute To end a call touch To ignore an incoming call drag to the left Tip For quick access to contacts see Favorites on page 22 Conference calls To start a conference call call the first number After they answer touch Add call an...

Page 21: ...l settings Additional settings Call waiting Emergency calls Note Your service provider programs one or more emergency phone numbers that you can call under any circumstances even when your phone is locked Emergency numbers vary by country Your pre programmed emergency number s may not work in all locations and sometimes an emergency call cannot be placed due to network environmental or interferenc...

Page 22: ...ce can use AGPS satellite signals to help emergency services find you Location Services GPS AGPS on page 63 Network Note To make any call the phone must be connected to a cellular voice network enabled for the region that you are in ...

Page 23: ...en touch Phone Contacts To create a contact touch Phone Contacts Menu New contact choose where you want to Phone Displaying 20 contacts Contacts Favorites Call log A B C Arthur Baudo Barry Smyth Cheyenne Medina Christine Fanning Search New contact Accounts Import Export More Display options Drag or flick to scroll Switch to the phone recent calls or favorites Touch to search create and more ...

Page 24: ... or email a contact touch Phone Contacts touch the contact then touch call or email To edit or delete a contact touch Phone Contacts touch the contact then touch Menu Favorites For quick access to a favorite contact open the contact then touch the star next to their name To show your favorites touch Phone and touch Favorites at the top To add a shortcut to your favorites touch and hold a blank spo...

Page 25: ... Google account can download when you log into your Google account on a new Android device You can open these contacts from any computer at contacts google com Contacts on your SIM card can load to a new device when you insert your SIM card Contacts in your phone memory stay in your old phone unless you export them To import or export contacts between your phone memory and a SIM or memory card tou...

Page 26: ... see more messages flick or drag up To create a text message touch Messaging New message For options like attaching files touch Menu Messaging New message Compose new message 12254558787 14447772222 You had 1 missed call from 122545458787 17 Aug Wanna catch something to eat tonight How about 17 Aug 12223334545 Ha Thanks 16 Aug Settings Delete threads Search Compose Drag or flick to scroll Touch to...

Page 27: ... more touch Messaging touch the sender s name then touch and hold the message Attachments To send a file in a text message touch Messaging New message then touch Menu Attach When you open a message with an attachment touch Download to download it Touch the downloaded attachment to open it then touch it again to save it share it and more Tip To send and receive large attachments faster use Wi Fi ne...

Page 28: ...ions like Refresh or Search To create an email touch Email or Gmail then touch Menu Compose Tip Touch Menu for options like Add attachment or Add Cc Bcc Gmail synchronizes with your Google account mail which you can open from any computer at mail google com To stop synchronizing with your account touch Menu Settings Accounts sync touch your Google account then uncheck Sync Gmail Voicemail If you n...

Page 29: ... in all regions Your keyboard might change depending on what you re entering Swype lets you drag your finger over the letters of a word in one continuous motion Send a s d f g h j k l q w e r t y u i o p z x c v b n m EN 1 2 3 _ 7 8 9 0 4 5 6 SYM To enter a word just trace a path through the letters To capitalize go above the keypad For double letters circle the letter To enter a word just trace a...

Page 30: ...nd hold the key To enter several numbers or symbols touch SYM If Swype doesn t know a word touch individual letters to enter it Swype remembers so next time you can just drag over the letters Moto Chinese English Input lets you enter letters by touching them one at a time 56 Send EN DEL x Type to compose Z M N B V C X K L J H G F D S A Q W E R T Y U I O P Touch and hold an empty spot to open a men...

Page 31: ... s dictionary stores special words or names to recognize when you enter them To open your dictionary from the home screen touch Menu Settings Language keyboard User dictionary To add a word touch Menu Add To edit or delete a word touch and hold it ...

Page 32: ...ter details to close the display keyboard touch Back Calendar synchronizes with your Google account calendar which you can open from any computer at Sun Mon Tue Wed Thu Sat Fri 28 29 30 31 1 2 3 4 5 6 8 9 10 11 12 13 15 16 17 18 19 20 22 23 24 25 26 27 29 30 31 1 2 3 5 6 7 7 14 21 28 4 June 2012 Day Week Agenda Today More Month Drag or flick to scroll Color indicates events Touch to choose the cal...

Page 33: ...clock To set an alarm like to wake up touch Clock then touch the alarm To turn an alarm on or off touch next to it To add an alarm touch Add alarm then enter alarm details To change an alarm touch the time To set a snooze period in the Alarm Clock list touch Menu Settings Snooze duration When an alarm sounds touch Dismiss to turn it off or Snooze to delay it To cancel a snoozed alarm drag down the...

Page 34: ...eb From the home screen touch Browser To enter a website address in the browser or your home screen just touch Search New window Refresh Bookmarks Forward Windows More Web Images Local News more Near me now Chicago Google 11 19 Drag or flick to scroll Enter a web page URL Touch to open bookmarks windows and more Connection Mobile Network Wi Fi ...

Page 35: ...t to the web with Wi Fi networks on page 47 Downloads To download files in your browser touch a file link or touch and hold a picture to choose Save image To show the files you downloaded touch Downloads Touch and hold an item to open it see details or remove it from the list You can download Apps on page 10 www google com Google www google com Google Android Official Website Official site for the...

Page 36: ...ario St E Ohio St N Rush St N Park St N New St N Wabash Ave N Dearborn St E Grand Ave E Randolph St N Micigan Ave N Micigan Ave r D s u b m u l o C N W Lake St W Lake St E Wacker Pl State Lake Grand Red Lake Randolph St Metra Randolph Wabash Washington Blue E S WaterSt M M M M Ontario St D D D e e e e e a a a r r b b b o o r r n n S S S t 44 West Street A Search Clear Map Directions Join Latitude ...

Page 37: ...n touch the star by its name to add it to My Places For help touch Menu More Help Google Latitude Google Latitude lets you see where your friends and family are on Google Maps Plan to meet up check that they got home safely or just stay in touch Don t worry your location is not shared unless you agree to it After you join Google Latitude you can invite your friends to view your location or accept ...

Page 38: ... touch Remove this friend To share your location when you receive a request you can choose Accept and share back show your location and see theirs Accept but hide my location hide your location but see theirs or Don t accept hide both locations To hide your location touch Menu Latitude to show your friends list Touch your contact name then touch Menu Settings Do not update your location To sign ou...

Page 39: ...of the phone to open the camera To take a photo open the camera then press the Camera Key To record a video open the camera touch the screen then touch Camera Video to switch to the camcorder Press the Camera Key to start and stop recording To open photos and videos touch My gallery then touch Menu for options like Share Open your last photo or video Touch the screen to open options Capture 8MO210...

Page 40: ...e it To zoom in touch the screen with two fingers and then drag them apart To zoom out drag your fingers together To send or post the photo or video touch Menu Share To use a Bluetooth or cable connection see Bluetooth Wi Fi cable connections on page 44 To delete the photo or video touch Menu Delete To set a photo as your wallpaper or a contact photo touch Menu More Set as To crop or rotate a phot...

Page 41: ...rch to find a video Touch a video to watch it For more video categories touch Menu Browse To watch a video in high quality touch Menu Settings High quality on mobile To upload a video from your phone to your YouTube account touch YouTube Menu Upload Touch the video then touch Upload To sign into your YouTube account touch YouTube Menu My Channel Note If you don t have an account touch the link to ...

Page 42: ...n listen and create playlists anytime Quick start Music From the home screen touch Music then choose a song to play it To adjust volume use the volume keys Music Artist Album Title Song Title 0 26 3 27 11 19 Open Playlist Shuffle On Off Repeat Off All Current Music Controls Total SongTime Progress Bar ...

Page 43: ... then choose Android widgets Music To stop the player touch Before a flight turn off network and wireless connections so that you can keep listening to music Press and hold Power Flight mode Note When you select airplane mode all wireless services are disabled You can then turn Wi Fi and or Bluetooth back on if permitted by your airline Other wireless voice and data services such as calls and text...

Page 44: ...t any DRM protected files Note Copyright do you have the right Always follow the rules See Content Copyright in your legal and safety information To copy files from your computer to your phone you can use Cableconnections on page 48 or Bluetooth devices on page 45 To save a CD on your computer rip the CD you can use a program like Microsoft Windows Media Player First make sure you change the forma...

Page 45: ...Fi settings Wi Fi networks Wi Fi settings Notify me when an open network is available Network notification Wi Fi Your network Bluetooth devices Bluetooth settings Your Phone Device name Scan for devices Make device discoverable Discoverable Bluetooth Pair with this device Nearby Bluetooth Device Turn Bluetooth power on scan or turn off Change your phone s Bluetooth device name Turn Wi Fi power on ...

Page 46: ...ur phone s micro USB port to a standard USB port on your computer then use a computer program to transfer files to and from your phone s memory card Your phone supports microSD cards up to 32GB On your phone flick down the status bar and touch to enable your phone s memory card You can download your phone s driver files from www motorola com support To make your phone a hotspot that other devices ...

Page 47: ...ts nearby devices 4 Touch a device to connect 5 If necessary touch Pair or enter the device passkey like 0000 to connect to the device When the device is connected the Bluetooth connected indicator appears in the status bar To reconnect a device you ve connected before just turn it on To disconnect a device just turn it off Note Using a mobile device or accessory while driving may cause distractio...

Page 48: ... Menu Settings Wireless networks Wi Fi settings 2 Touch Menu Scan or touch Wi Fi if it is off Your phone scans for nearby networks To see your phone s MAC address or other details touch Menu Advanced 3 Touch a network to connect 4 If necessary enter details from from the network administrator When your phone is connected the Wi Fi indicator appears in the status bar When power is on and your phone...

Page 49: ...s Cable connections You can use a cable connection to transfer songs pictures or other files between your phone and computer You will need a Microsoft Windows PC or Apple Macintosh Data cable with a standard USB connector on one end and a micro USB connector on the other end microSD memory card up to 32GB inserted in your phone as shown in Assemble charge on page 5 Tip To see the available memory ...

Page 50: ...asks for your phone s driver files you can download them from www motorola com support 2 Your phone should show in the status bar Flick down the status bar touch the to enable your phone s memory card 3 On your computer open a program like Windows Media Player for music files or Microsoft Windows Explorer to drag and drop other files and use it to transfer your files ...

Page 51: ...screen lock Device administration Lock screen with a pattern PIN or password Set up screen lock Show password as you type Turn off ephemeris auto download Visible passwords Credential storage Screen unlock Passwords Add or remove device administrators Select device administrators Location security settings Set up SIM card lock SIM card lock Show password letters and numbers when you enter them rat...

Page 52: ...Menu Settings Location security Set up SIM card lock Lock SIM card Enter your SIM PIN code To change your code choose Change SIM PIN Caution If you enter an incorrect PIN code three times your phone locks your SIM card To unlock it you need a PUK code from your service provider Reset To reset your phone to factory settings and erase all the data on your phone touch Menu Settings Privacy Factory da...

Page 53: ...ding to touchs and key presses try a quick reset Remove the back cover and battery Assemble charge on page 5 then replace and turn on your phone as usual Service repairs If you have questions or need assistance we re here to help Go to www motorola com support where you can select from a number of customer care options ...

Page 54: ...handling of batteries and particularly from the continued use of damaged batteries DON Ts Don t disassemble crush puncture shred or otherwise attempt to change the form of your battery Don t let the mobile device or battery come in contact with liquids Liquids can get into the mobile device s circuits leading to corrosion Don t allow the battery to touch metal objects If metal objects such as jewe...

Page 55: ...authentic Motorola batteries from non original or counterfeit batteries that may not have adequate safety protection Motorola provides holograms on its batteries You should confirm that any battery you purchase has a Motorola Original hologram If you see a message on your display such as Invalid Battery or Unable to Charge take the following steps Remove the battery and inspect it to confirm that ...

Page 56: ...ystems have circuitry that protects the battery from damage from overcharging Third Party Accessories Use of third party accessories including but not limited to batteries chargers headsets covers cases screen protectors and memory cards may impact your mobile device s performance In some circumstances third party accessories can be dangerous and may void your mobile device s warranty For a list o...

Page 57: ...is guide and at www motorola com callsmart in English only Seizures Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights such as when playing videos or games These may occur even if a person has never had a previous seizure or blackout If you have experienced seizures or blackouts or if you have a family history of such occurrences please cons...

Page 58: ...gh your headset or headphones and have your hearing checked For more information about hearing see our website at direct motorola com hellomoto nss AcousticSafety asp in English only Repetitive Motion When you repetitively perform actions such as pressing keys or entering finger written characters you may experience occasional discomfort in your hands arms shoulders neck or other parts of your bod...

Page 59: ...spheres Areas with potentially explosive atmospheres are often but not always posted and can include fueling areas such as below decks on boats fuel or chemical transfer or storage facilities or areas where the air contains chemicals or particles such as grain dust or metal powders When you are in such an area turn off your mobile device and do not remove install or charge batteries unless it is a...

Page 60: ...ice transmits Do not dispose of your battery or mobile device in a fire Your battery or mobile device may require recycling in accordance with local laws Contact your local regulatory authorities for more information Do not dispose of your battery or mobile device with your household waste See Recycling for more information Do not use tools For indoor use only Listening at full volume to music or ...

Page 61: ...e and its antenna at least 2 5 cm 1 inch from your body when transmitting Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines For a list of Motorola supplied or approved accessories visit our website at www motorola com RF Energy Interference Compatibility Nearly every electronic device is subject to RF energy interference fro...

Page 62: ...able medical device If you have any questions about using your mobile device with your implantable medical device consult your healthcare provider Regulatory Information Your Motorola mobile device is designed to comply with national and international regulatory requirements For full compliance statements and details please refer to the regulatory information in your printed product guide Specific...

Page 63: ...eded for the call The lower the power output of the device the lower its SAR value Body worn SAR testing has been carried out using an approved accessory or at a separation distance of 2 5 cm 1 inch To meet RF exposure guidelines during body worn operation the device should be in an approved accessory or positioned at least 2 5 cm 1 inch away from the body If you are not using an approved accessor...

Page 64: ... relevant provisions of Directive 1999 5 EC All other relevant EU Directives The above gives an example of a typical Product Approval Number You can view your product s Declaration of Conformity DoC to Directive 1999 5 EC to R TTE Directive at www motorola com rtte in English only To find your DoC enter the Product Approval Number from your product s label in the Search bar on the website 0168 Onl...

Page 65: ...orrect the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operation...

Page 66: ...ges may affect the performance of location technology on your mobile device Your mobile device can also use Assisted Global Positioning System AGPS which obtains information from the cellular network to improve GPS performance AGPS uses your wireless service provider s network and therefore airtime data charges and or additional charges may apply in accordance with your service plan Contact your w...

Page 67: ...onal data may contain inaccurate or incomplete data In some countries complete information may not be available Therefore you should visually confirm that the navigational instructions are consistent with what you see All drivers should pay attention to road conditions closures traffic and all other factors that may impact driving Always obey posted road signs Smart Practices While Driving Driving...

Page 68: ... traffic or hazardous weather conditions Rain sleet snow ice and even heavy traffic can be hazardous Do not take notes or look up phone numbers while driving Jotting down a to do list or going through your address book takes attention away from your primary responsibility driving safely Dial sensibly and assess the traffic if possible place calls when your car is not moving or before pulling into ...

Page 69: ...enhance protection of your information Monitor access Keep your mobile device with you and do not leave it where others may have unmonitored access Use your device s security and lock features where available Keep software up to date If Motorola or a software application vendor releases a patch or software fix for your mobile device that updates the device s security install it as soon as possible...

Page 70: ... wireless network transmit location based information Devices enabled with GPS or AGPS technology also transmit location based information Additionally if you use applications that require location based information e g driving directions such applications transmit location based information This location based information may be shared with third parties including your wireless service provider a...

Page 71: ... C 14 F or above 60 C 140 F Don t recharge your mobile device in temperatures below 0 C 32 F or above 45 C 113 F microwaves Don t try to dry your mobile device in a microwave oven dust and dirt Don t expose your mobile device to dust dirt sand food or other inappropriate materials cleaning solutions To clean your mobile device use only a dry soft cloth Don t use alcohol or other cleaning solutions...

Page 72: ...nal collection and recycling requirements Please contact your regional authorities for more details Software Copyright Notice Software Copyright Notice Motorola products may include copyrighted Motorola and third party software stored in semiconductor memories or other media Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rig...

Page 73: ...ilable by Motorola related to software used in this Motorola mobile device you may send your request in writing to the address below Please make sure that the request includes the model number and the software version number MOTOROLA MOBILITY INC OSS Management 600 North US Hwy 45 Libertyville IL 60048 USA The Motorola website opensource motorola com in English only also contains information regar...

Page 74: ...ces for open source packages used in those applications Service Repairs If you have questions or need assistance we re here to help Go to www motorola com support where you can select from a number of customer care options ...

Page 75: ... printing Motorola reserves the right to change or modify any information or specifications without notice or obligation Note The images in this guide are examples only MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC Google the Google logo Google Maps Google Talk Google Latitude Gmail YouTube Picasa Android and Android Market are trademar...

Page 76: ...68016277007 http www motorola com hk ...

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