Motorola XR400, Integration Manual

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About This Guide xi
Related Documents and Software
The following documents provide more information about the RD5000 RFID reader.
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XR Series RFID Reader Quick Reference Guide, p/n 72-71466-xx
•
DC600 Portal Integrator Guide, p/n 72E-71772-xx
•
XR Series RFID Readers, Software Interface Control Guide, p/n 72E-71803-xx
•
XR400 Reader C API Programmer Reference Guide, p/n 72E-73028-xx.
•
Symbol Application Guide for Symbol Devices , p/n 72E-68901-xx
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ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://support.symbol.com .
Service Information
If an equipment problem occurs, contact the appropriate regional Support Center for contact information. Before
calling, locate the model number and serial number.
Call the Support Center from a phone near the scanning equipment so that the service person can try to talk
through the problem. If the equipment is found to be working properly and the problem is readability, the Support
Center will request samples for analysis at our plant.
If the problem cannot be solved over the phone, the equipment may need to be returned for servicing. If that is
necessary, specific directions will be provided.
Support Information
For service information, warranty information or technical assistance contact or call the Support Center. Contact
information is provided on the Motorola contact web site go to:
http://www.support.symbol.com .
If the Motorola product was purchased from a Motorola Business Partner, contact that Business Partner for
service.
NOTE Motorola is not responsible for any damages incurred during shipment if the approved shipping container
is not used. Shipping the units improperly can possibly void the warranty.