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MOTOROLA XOOM™ 2
Safety, Regulatory & Legal
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Safety, Regulatory & Legal
To view additional information regarding licenses, acknowledgments and required
copyright notices for open source packages used in this Motorola mobile device, please
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Open source licenses
. In addition, this Motorola device may include
self-contained applications that present supplemental notices for open source packages
used in those applications.
Service & Repairs
If you have questions or need assistance, we’re here to help.
Go to www.motorola.com/myxoom2, where you can select from a number of
customer care options.
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the
corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help de-
termine whether your Product requires service. You may be required to download, or oth-
erwise obtain and accept software updates from Motorola or a Motorola Authorized
Repair Center. You are responsible for any applicable carrier service fees incurred while
obtaining the required downloads. Complying with the warranty process, repair instruc-
tions and accepting such software updates is required in order to receive additional war-
ranty support.
4. If the software update does not fix the problem, you will receive instructions on how to
ship the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include:
(a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) your
address and telephone number. In the event the Product is not covered by the Motorola
Limited Warranty, Motorola will inform the consumer of the availability, price and other
conditions applicable to the repair of the Product.
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS, INCLUDING
BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN
NOT BE REINSTALLED BY MOTOROLA.
To avoid losing such information, data, software or
other applications please create a back up before you deliver your Product for warranty service,
and disable any security passwords. You will be responsible for reinstalling all such information,
data, software, other applications and passwords. Your Product or a replacement Product will be
returned to you as your Product was configured when originally purchased, subject to applicable
software updates. Motorola may install operating system software updates as part of warranty
service that may prevent the Product from reverting to an earlier version of the operating system
software. Third party applications installed on the Product may not be compatible or work with
the Product as a result of the operating system software update. Motorola and its Authorized
Service Centers are not responsible for the loss of, or inability to use, such information, data,
software or other applications.
To obtain service or other information, please access and review the online
Customer Support section of Motorola's consumer website at
www.motorola.com.
