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Motorola W375, User Manual

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Motorola W375 User Manual Download Page 60

58

troubleshooting

troubleshooting

check here first

If your phone does not seem to work properly, 
read this section first.

when the backlight is 
turned off, it can seem 
like your phone isn’t 
working 

Quest

i

on:

 My phone does not turn on when I 

press the keys, but I know the battery is good.

Answer:

 If the backlight set to off, it might 

appear as if the phone is not working. Check 
the backlight setting.

F

i

nd 

i

t: 

Press 

M

 > 

Settings

 >

 Initial Setup

 

> 

Backlight

no display

Quest

i

on: 

Why can’t I see the display when I 

use my phone? I know the battery is good.

Answer:

 The backlight may be set to off. 

Check the backlight setting.

F

i

nd 

i

t: 

Press 

M

 > 

Settings

 > 

Initial Setup

 

> 

Backlight

Summary of Contents for W375

Page 1: ...User s Guide motorola W375 ...

Page 2: ......

Page 3: ...HELLOMOTO Welcome to the world of Motorola digital wireless communications We are pleased that you have chosen the Motorola W375 wireless phone ...

Page 4: ...e copyrighted Motorola and third party software stored in semiconductor memories or other media Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software such as the exclusive rights to distribute or reproduce the copyrighted software Accordingly any copyrighted software contained in the Motorola product...

Page 5: ...check it out Battery Indicator Message Indicator Battery Indicator Message Indicator ...

Page 6: ...menu map main menu Prepaid Add Airtime My Phone Number Airtime Info Airtime Display Serial Number É Office Tools Calculator MyMenu Alarm Clock Stop Watch Chat w Settings see next page ...

Page 7: ...reeting Wallpaper Screen Saver Quick Dial t Ring Styles Style m Phone Status Battery Meter S Headset Auto Answer j Network Service Tone Call Drop Tone Note Service Tone and Call Drop Tone depend on your carrier s settings You may not see these features in your phone ...

Page 8: ...contents check it out 3 menu map 4 Use and Care 8 basics 24 display 24 menus 28 text entry 29 calls 38 recent calls 38 redial 39 return a call 39 ...

Page 9: ...etwork 55 messages enter special code SIM locked contact service provider subsidy password 59 screen flickers while taking a picture 60 service and repairs 61 Health Organization 80 Product Registration 80 Export Law Assurances 81 Caring for the Environment by Recycling 81 California Perchlorate Label 82 ...

Page 10: ...Use and Care Use and Care To care for your Motorola phone please keep it away from liquids of any kind dust and dirt Don t expose your phone to water rain Don t expose your phone to dust dirt ...

Page 11: ...ress S to scroll to and highlight a menu feature Press SELECT to select the highlighted menu feature CAUTION Before using the phone for the first time read the Important Safety and Legal Information included in the ...

Page 12: ...ries Caution Do not bend or scratch your SIM card Keep it away from static electricity and chargers The warranty does not cover damage caused by non Motorola batteries and or chargers Caution Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard Improper battery use or use ...

Page 13: ...tery is not a qualified battery If there is a hologram replace the battery and retry charging it device with you when you leave your vehicle When storing your battery keep it in a cool dry place It is normal over time for battery life to decrease and for the battery to ...

Page 14: ... such as a hair dryer or microwave oven Use care when handling a charged battery particularly when placing it inside a pocket purse or other container with metal objects Contact with metal objects such as battery installation 1 2 ...

Page 15: ...d date or if prompted you can choose BACK on the time and date screen the clock will only be slightly affected battery charging New batteries are shipped partially charged Before you can use your phone install and charge the battery as described below Some batteries perform best after several full charge discharge cycles battery tips ...

Page 16: ... a refrigerator Never expose batteries to temperatures below 10 C 14 F or above 45 C 113 F Always take your phone with you when you leave your vehicle turn it on off To turn on your phone press and hold P for 5 seconds If prompted enter your SIM card PIN code and or unlock code ...

Page 17: ...answer a call When your phone rings and or vibrates press N to answer To end the call press P You can also answer or end a call by pressing any key when the Multi key answer option is ...

Page 18: ...main attractions multimedia messages For more message features see page 49 Note The MMS templates can t be downloaded or expanded You can only use the default templates ...

Page 19: ...light New Entry and press SELECT The entry can be saved in your SIM card or to your phone 4 When you finish entering numbers 6 To cancel the message go to Outbox If the message is still sending highlight the message and press M Cancel receive a multimedia message When you receive a multimedia message ...

Page 20: ... by inserting a common phrase such as In a meeting now or Take Care Press NEW Msg INSERT The active viewfinder image appears on your display Press S up or down to zoom in or out Press S left or right to decrease or Photo storage space used phone Press BACK to return to previous screen IMAGE AREA ...

Page 21: ... Note If the screen flickers when taking a picture you may need to select an alternative frequency for the Flicker setting For example if the Flicker setting is currently 50Hz switch to option Go to Pictures Go to the picture library Auto Timed Capture Set the camera to take a photo automatically after counting down 5 or 10 ...

Page 22: ...ns include use the FM radio You can listen to and program up to nine of your favorite FM radio stations turn on the FM radio Find it Press M Multimedia FM Radio option Send in Message An MMS message will be initiated with the captured picture You can edit the MMS ...

Page 23: ...arpiece must be inserted into the phone for the FM radio to function If you try to turn it on without inserting tune the FM radio 1 Press M Multimedia and scroll to FM radio 2 Press S left or right to increase or decrease the frequency Each keypress will increase or decrease the frequency by 0 5 MHz ...

Page 24: ...radio preset Press number keys to select the corresponding radio preset FM radio selection 2 Use the number keys to enter the desired frequency Press to enter a decimal point of 0 or 5 3 Press OK display or edit the channel list 1 Press M and scroll to Station Presets Press ...

Page 25: ...headset press M and scroll to Headset then press SELECT Note The headset must be inserted into the phone for the FM radio to play through the speaker turn off FM radio ...

Page 26: ...e page 1 for a basic phone diagram display When M is displayed you can press M to open the menu Labels at the bottom corners of the display show the current soft key functions Press the left or right soft key to ...

Page 27: ...isplay at the top of the home screen GPRS network connection Indicators show PDP context active or packet data available 3 Data Indicator Shows connection status 4 7ã ds xc S 2 3 4 5 6 7 4 securepacket data transfer 7 unsecure packet data ...

Page 28: ...ndicate when call forwarding is on 6 Message Indicator Shows when you receive a new message Indicators can include 8 Battery Level Indicator Vertical bars show the battery charge level Recharge the battery when your phone shows Low Battery r text message t voicemail ...

Page 29: ...coming calls messages and the battery alert icon call icon Icon rapidly flashes green for incoming calls from a known caller and slowly flashes green for 30 minutes when there is a missed call from a known caller Icon rapidly flashes orange for incoming ...

Page 30: ...M to enter the main menu The following menu icons may be available depending on your service provider and service subscription options Currently Highlighted Menu Feature Icon menu features Prepaid Q Games Apps n Phonebook á Web Access ...

Page 31: ... When an option has a list of possible settings press S left or right to select the setting When an option has a list of possible numeric values press a number key to set the value Phonebook Ana Carlos Christian Press VIEW to see details of Highlighted Option Press BACK to return to ...

Page 32: ...til you select another method Press in any text entry screen to select one of the following entry methods iTAPTM mode Press in a text entry screen to switch to iTAP mode If you don t see j or p press M Entry Setup to set iTAP mode as your primary or secondary text entry mode iTAP mode lets you enter words using one keypress per letter The iTAP software ...

Page 33: ...g keypad keys to enter the remaining characters Press 1 to enter punctuation or other characters tap mode For example if you press 8 one time your phone displays Message 765 T Character displays at insertion point Press OK to Press DELETE to erase the character to ...

Page 34: ...h entry modes until the symbol indicator displays Press keypad keys repeatedly to cycle through its symbols Highlight the symbol you want then press SELECT navigation key Press the navigation key S up down left or right to scroll and highlight options ...

Page 35: ... 1234 The security code is originally set to 000000 If your service provider didn t change these codes you should change them Find it Press M Settings Security New check battery meter To check your battery meter Find it Press M Settings Phone Status Battery Meter ...

Page 36: ...customize ring style Your phone rings and or vibrates to notify you Find it Press M Settings Ring Styles Style style name ...

Page 37: ...clock will automatically adjust to the correct time zone when you travel from one time zone to another Select one of the following options option Set Layout Select Center to center the image on the display Tile to repeat the image across the display or Fit to Screen to fit the image to the display ...

Page 38: ... indicators highlights and soft key labels Find it Press M Personalize Color Setting answer options You can use additional alternative methods to answer an incoming call To activate or deactivate an answer option Find it Press M Settings In Call Setup Answer Options ...

Page 39: ...optional handsfree operation A phone headset enables you to use your phone without using your hands Note The use of wireless devices and their accessories may be prohibited or restricted in ...

Page 40: ...calls This chapter describes features related to making and answering calls 3 Press S to scroll to an entry A 0 means the call connected 4 Press N to call the number ...

Page 41: ... key to see the Received Calls list 2 Press S to select a call to return 3 Press N to make the call notepad Add Digits Add digits after the number Attach Number Attach a number from the phonebook or recent calls lists option ...

Page 42: ...Hold to put all active calls on hold Press M Mute to put all active calls on mute Press again to turn Mute off To turn the call waiting feature on or off Find it Press M Settings In Call Setup Call Waiting caller ID Calling line identification caller ID ...

Page 43: ...any time even when your phone is locked or the SIM card is not inserted international calls If your phone service includes international dialing press and hold 0 to insert your local international access code indicated by Then press the keypad keys to dial the country code such as 44 for the U K 33 for France etc and phone ...

Page 44: ...the Advanced Calling section on page 44 voicemail Voicemail messages that you receive Your phone may prompt you to store your voicemail phone number If you do not have a voicemail number stored the phone guides you through storing a number inserting special ...

Page 45: ...pause or a wait while your call is dialing To add a pause before the phone connects press and hold When p appears press it to add a pause Or if you are adding a wait keep holding When w appears press it to add a wait ...

Page 46: ...other features advanced calling feature speed dial Speed dial a phonebook entry feature ...

Page 47: ...ntern or M Office Tools Lantern This feature makes your phone function as a flashlight feature quick dial Dial preprogrammed phone numbers M OfficeTools DialingServices QuickDial DTMF Set to Long DTMF or Short DTMF feature ...

Page 48: ...reate a new phonebook entry M Phonebook M New Number add new entry Note Your phone s memory limit is 100 entries The SIM card s memory limit depends on your carrier s SIM card type maximum 250 entries Tip Some people have more feature ...

Page 49: ...his function to send ringtones from one handset to another M Message Create MMS Insert Sound feature dial number Call a number stored in the phonebook M Phonebook highlight the phonebook entry press N Shortcut In the phonebook feature ...

Page 50: ... can view All entries or those in the predefined category such as Business Personal General VIPs or a feature feature sort phonebook list Set the order in which entries are listed M Phonebook M Setup Sorting By sort order copy Copy a phonebook entry to ...

Page 51: ...ic multimedia message features see page 16 feature send text message M Message Create SMS EMS read new message Read a new text or multimedia message Press the READ key when the New Message notification displays feature ...

Page 52: ...messages Read messages received by your browser M Message Browser Msgs sending You can send the vCard by feature feature start chat M Office Tools Chat M New Chat receive chat Press the ACCEPT key or the IGNORE key ...

Page 53: ...lizing go to stored pages M WebAccess Stored Pages view goto previous sites M WebAccess History feature feature language Set menu language M Settings Initial Setup Language scroll Set the highlight bar to stop ...

Page 54: ...Display the main menu as graphic icons or as a text based list M Personalize Main Menu View feature shortcuts Create a shortcut to a menu item Highlight the menu item then press and hold M Use a shortcut feature ...

Page 55: ...service provider s network to the moment you end the call by pressing O This time includes busy signals and ringing master clear To reset all options to their factory settings and clear all user entries such as downloaded wallpapers main menu animation and sounds Warning This option erases feature ...

Page 56: ... accessories may be prohibited or restricted in certain areas Always obey the laws and regulations on the use of these products in call timer Display time during a call M Settings In Call Setup In Call Timer data times Display data times feature feature ...

Page 57: ...tings Display network information and adjust network settings M Settings Network currency converter M Office Tools Calculator M Exchange Rate Enter exchange rate press the OK key enter amount and select M Convert Currency feature ...

Page 58: ...Press START to start counting the time press STOP to stop counting the time and press RESET to reset the stopwatch feature feature SIM PIN Lock or unlock the SIM card M Settings Security SIM PIN Caution If you enter an incorrect PIN code 3 times in ...

Page 59: ...fun games feature manage pictures Manage pictures and animations M Multimedia Pictures manage Manage ring tones and music ...

Page 60: ...troubleshooting check here first If your phone does not seem to work properly Find it Press M Settings Initial Setup Backlight ...

Page 61: ... display Question During phone operation why don t I see a backlight on the display Answer The backlight may be set to off Check the setting messages enter special code SIM locked contact service provider subsidy password ...

Page 62: ...screen flickers while taking a picture Question Why does the screen flicker when I take a picture with my camera Answer You might need to select an alternative frequency for the Flicker setting For ...

Page 63: ...service repairs If you have questions or need assistance we re here to help Go to www motorola com consumer support ...

Page 64: ...phone is a radio transmitter and receiver It is maximum value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station the lower the power output Before a phone model is available for sale to the public in the U S ...

Page 65: ... the guidelines Additional information on Specific Absorption Rates SAR can be found on the Cellular Telecommunications Internet Association CTIA Web site http www phonefacts net or the Canadian WirelessTelecommunications Association CWTA Web site http www cwta ca ...

Page 66: ...European Union Directives Conformance Statement EU Conformance Hereby Motorola declares that this product is in compliance with ...

Page 67: ......

Page 68: ...peration of your mobile device Read this information before using your mobile device Exposure to Radio Frequency RF the relevant standards always follow these instructions and precautions External Antenna Care If your mobile device has an external antenna use only a Motorola supplied or approved replacement antenna Use of ...

Page 69: ...ur mobile device to exceed RF energy exposure guidelines For a list of Motorola supplied or approved accessories visit our Web site at www motorola com Implantable Medical Devices If you have an implantable medical device such as a pacemaker or defibrillator consult your physician before using this mobile device Persons with implantable medical devices should observe the following precautions ALWA...

Page 70: ...l if driving conditions so require Do not place a mobile device in the airbag deployment area Responsible driving practices can be found in the Smart Practices When you are in such an area turn off your mobile device and do not remove install or charge batteries In such areas sparks can occur and cause an explosion or fire Symbol Key Your battery charger or mobile device may contain symbols define...

Page 71: ...ghts such as when playing video games These may occur even if a person has never had a previous seizure or blackout If you have experienced seizures or blackouts or if you have a family history of such occurrences please consult with your physician before playing video games or enabling a flashing lights feature if available on your mobile device Listening at full volume to music or voice through ...

Page 72: ...ysician Industry Canada Notice to Users Industry Canada Notice Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device See RSS GEN 7 1 5 ...

Page 73: ...n between the equipment and the receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Motorola Limited Warranty for the United States and Canada ...

Page 74: ...ing from misuse b contact with liquid water rain extreme humidity or heavy perspiration sand dirt or the like extreme heat or food c use of the Products or Accessories for commercial purposes or subjecting the Product or Decorative Accessories and Cases Decorative covers bezels PhoneWrap covers and cases Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the...

Page 75: ...Covered This warranty extends only to the first consumer purchaser and is not transferable What Will Motorola Do Motorola at its option will at no charge repair replace or refund the purchase price of any Products Accessories or Software that does not conform to this warranty We may use functionally Products Covered Length of Coverage Software Applies only to physical defects in the media that emb...

Page 76: ...UENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE Canada All Products 1 800 461 4575 TTY 1 888 390 6456 For Accessories and Software please call the telephone number d...

Page 77: ...ear some hearing devices hearing aids and cochlear implants users may detect a buzzing humming or whining noise Some hearing devices are more T Ratings Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device s telecoil T Switch or Telephone Switch than unrated phones T4 is the better higher of the two ratings Note that not all hearing devices have telecoi...

Page 78: ...for any special precautions for the use of mobile phones If you are concerned you may want to limit your own or your children s RF exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away from your head and body Source WHO Fact Sheet 193 Further information http www who int peh emf ...

Page 79: ... Canada The Governments of the United States of America and Canada may restrict the exportation or re exportation of this product to certain destinations For further information contact the U S Department of Commerce or the Canadian Department of Foreign Affairs and International Trade Caring for the Environment by Recycling ...

Page 80: ...ckup battery on the printed circuit board that may contain very small amounts of perchlorate In such cases California law requires the following label Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate There is no special handling required by consumers ...

Page 81: ...g should avoid using such applications If you have further questions regarding how use of your mobile device may impact your privacy or data security please contact Motorola at privacy motorola com or contact your service provider Smart Practices While Driving Driving Safety SM ...

Page 82: ...fic If you must make a call while moving dial only a few numbers check the road and your mirrors then continue Do not engage in stressful or emotional conversations that may be distracting Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road ...

Page 83: ...index Numerics 1 touch dial fixed 45 attach a number 39 44 B waiting 40 call timers 53 caller ID 40 54 calls ...

Page 84: ... dialing services 45 display 24 36 backlight 36 DTMF tones 45 fixed dial 45 flicker 19 FM radio 20 display edit channel list 22 play through speaker headset 22 presets 21 selection 22 headset jack 1 3 hearing aids 75 home screen 24 36 52 I incoming call message 40 initial setup 34 ...

Page 85: ... 38 master clear 53 master reset 52 menu 51 52 menu icons 52 message 30 49 network settings 39 55 new password 33 NITZ 35 notepad 39 numeric entry mode 31 O Q quick dial 45 R received calls 38 recent calls 38 redial 39 ...

Page 86: ...nd date 12 shortcuts 52 signal strength indicator 25 SIM setup 31 tap text entry mode 31 templates MMS 16 text entry 29 setup 30 text message 30 49 time zone automatic 35 W wallpaper 35 warranty 71 web browser 50 web browser start 57 WHO information 76 ...

Page 87: ...www motorola com 6809515A69 O ...

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