3. General Information
If your product is not working properly, read this Quick Start Guide or the User’s Guide of one
of the models listed on page 1.
Please visit us at: motorolanursery.com/support
Consumer Products and Accessories Limited Warranty ("Warranty")
Thank you for purchasing this Motorola branded product manufactured under license by
Meizhou Guo Wei Electronics Co. LTD ("MZGW").
What Does this Warranty Cover?
Subject to the exclusions contained below, MZGW warrants that this Motorola branded
product ("Product") or certified accessory ("Accessory") sold for use with this product that it
manufactured to be free from defects in materials and workmanship under normal consumer
usage for the period outlined below. This Warranty is your exclusive warranty and is not
transferable.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS
THAT VARY BY STATE, PROVINCE OR COUNTRY. FOR CONSUMERS WHO ARE COVERED
BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE
OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS
LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY
SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. FOR A FULL UNDERSTANDING
OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR
STATE.
Who is covered?
This Warranty extends only to the first consumer purchaser, and is not transferable.
What will MZGW do?
MZGW or its authorized distributor at its option and within a commercially reasonable time,
will at no charge repair or replace any Products or Accessories that do not conform to this
Warranty. We may use functionally equivalent reconditioned/ refurbished/ pre-owned or new
Products, Accessories or parts.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN
NO EVENT SHALL MOTOROLA OR MZGW BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO
THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential
damages, or limitation on the length of an implied warranty, so the above limitations or
exclusions may not apply to you. This Warranty gives you specific legal rights, and you may
also have other rights that vary from one jurisdiction to another.
Products Covered
Length of Coverage
Consumer Products
Two (2) years
from the date of the products original
purchase by the first consumer purchaser of the product.
Consumer Accessories
Ninety (90) days
from the date of the accessories original
purchase by the first consumer purchaser of the product.
Consumer Products and
Accessories that are Repaired or
Replaced
The balance of the original warranty or for Ninety (90)
days
from the date returned to the consumer, whichever is
longer.
Abuse & Misuse.
Defects or damage that result from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of
the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity
or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or MZGW, are
excluded from coverage.
Use of Non-Motorola branded Products and Accessories.
Defects or damage that result from
the use of Non-Motorola branded or certified Products or Accessories or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification.
Defects or damages resulting from service, testing,
adjustment, installation, maintenance, alteration, or modification in any way by someone other
than MOTOROLA, MZGW or its authorized service centers, are excluded from coverage.
Altered Products.
Products or Accessories with (a) serial numbers or date tags that have been
removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c)
mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or
parts, are excluded from coverage.
Communication Services.
Defects, damages, or the failure of Products or Accessories due
to any communication service or signal you may subscribe to or use with the Products or
Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please visit us at: motorolanursery.com/support
You will receive instructions on how to ship the Products or Accessories at your expense and
risk, to a MZGW Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of
purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty
card was included in your box, a completed warranty card showing the serial number of the
Product; (d) a written description of the problem; and, most importantly; (e) your address and
telephone number. These terms and conditions constitute the complete warranty agreement
between you and MZGW regarding the
P
roducts or Accessories purchased by you, and
supersede any prior agreement or representations, including representations made in any
Download User Guide from website: motorolanursery.com
Manufactured, distributed or sold by Meizhou Guo Wei Electronics Co. LTD., official
licensee for this product. MOTOROLA and the Stylized M Logo, are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC. and are used under
license. All other trademarks are the property of their respective owners.
© 2021 Motorola Mobility LLC. All rights reserved.
Printed in China
Version 1 (EN_UK)
Exclusions
Normal Wear and Tear.
Periodic maintenance, repair and replacement of parts due to normal
wear and tear are excluded from coverage.
Disposal of the Device (environment)
At the end of the product life cycle, you should not dispose of this product with normal
household waste. Take this product to a collection point for the recycling of electrical
and electronic equipment. The symbol on the product, user's guide and/or box
indicates this.
Some of the product materials can be re-used if you take them to a recycling point. By
reusing some parts or raw materials from used products you make an important
contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the
collection points in your area.
CE DECLARATION
This product is in compliance with the essential requirements and other relevant
provisions of the RED Directive 2014/53/EU.
A.I.&E., Adriaan Mulderweg 9-11, 5657 EM Eindhoven, The Netherlands.
Edco UK Ltd, 1st Floor, Two Chamberlain Square, Birmingham, B3 3AX, UK.
UK Declaration of Conformity
Hereby, MZGW declares that this product is in compliance with the requirements for
UKCA marking.
literature publications or promotional materials issued by MZGW or representations made by
any agent, employee or staff of MZGW, that may ha
v
e been made in connection with the said
purchase.
The CE and UK Declaration of Conformity can be obtained at motorolanursery.com