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Motorola Verizon, User Manual

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1

Check it out

Check it out

When you’re up and running, be sure to explore what your 
phone can do.

•

Transform:

 Turn your phone into a movie projector, a 

boombox, a battery powerhouse, and more. See “

Moto 

Mods™

” on page 7.

•

Watch:

 Experience crisp, clear photos, movies, and videos 

on your 5.5" Quad HD display. See “

Photos & videos

” on 

page 44.

•

Automate:

 Optimize and customize your phone with the 

Motorola Experience. See “

Discover your Moto app 

feature

” on page 12.

•

Connect:

 Reach out and connect with Wi-Fi networks, 

Bluetooth® devices, or just by touching NFC phones. See 
“

Connect & transfer

” on page 50.

Tip: 

You don’t need to carry this guide with you. You can 

view all of these topics in your phone—from the home screen 
tap Apps 

 > 

 

Help

.

Contents

Check it out  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
At a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Home screen & apps . . . . . . . . . . . . . . . . . . . . . . . 9
Control & customize  . . . . . . . . . . . . . . . . . . . . . .  16
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Organize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Google Apps™  . . . . . . . . . . . . . . . . . . . . . . . . . .   40
Browse  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   42
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . .   44
Play Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Locate & navigate  . . . . . . . . . . . . . . . . . . . . . . .   49
Connect & transfer . . . . . . . . . . . . . . . . . . . . . . .   50
Protect  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Want more?  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Copyright & Trademarks  . . . . . . . . . . . . . . . . . . . . . . .  63

Summary of Contents for Verizon

Page 1: ...User guide ...

Page 2: ......

Page 3: ...ce See Discover your Moto app feature on page 12 Connect Reach out and connect with Wi Fi networks Bluetooth devices or just by touching NFC phones See Connect transfer on page 50 Tip You don t need to carry this guide with you You can view all of these topics in your phone from the home screen tap Apps Help Contents Check it out 1 At a glance 2 Start 4 Home screen apps 9 Control customize 16 Call...

Page 4: ...Microphone Power Button Press Screen On Off Hold Phone On Off Front Camera Microphone Fingerprint Reader Tips tricks Start The SIM card is pre installed in your phone Just charge up and power on then follow the screen prompts to set up your phone See Start on page 4 Top topics Just want a quick list of what your phone can do See Hot topics on page 3 Help All your questions about your new phone ans...

Page 5: ...hone please read the Legal Guide by tapping Apps Settings Legal information Hot topics Check out what your phone can do Find these fast Wi Fi airplane mode flashlight and more Quick settings on page 20 Choose new wallpaper sounds and more Redecorate your home screen on page 19 More megapixels for clearer photos Take photos on page 45 Access the internet Browse on page 42 Browse shop and download a...

Page 6: ... your phone fast Your phone shows the charge level as it charges 1 Use the tool to pop out the SIM memory card tray 3 Push the tray back into your phone 2 Put the nano SIM card and optional microSD memory card in the tray with the gold contacts facing up Nano SIM To turn on your phone press and hold the Power button until the screen turns on Warning Please use only an approved charging accessory t...

Page 7: ...ocation Mode Battery saving to turn off GPS tracking Display brightness Tap Apps Settings Display Brightness level and drag the brightness slider left Make sure Adaptive brightness is also turned on Display timeout delay Tap Apps Settings Display Sleep shorter setting Activity of seldom used apps Tap Apps Settings Battery then tap Menu Battery optimization All apps Tap the app you want to adjust t...

Page 8: ...gers then tap Wi Fi There s more in Wi Fi Networks on page 52 Accounts To add edit or delete accounts tap Apps Settings Accounts To set up email accounts see Gmail on page 33 and Email on page 34 For help with your Google account visit www google com accounts Note This phone supports apps and services that may use a lot of data so make sure your data plan meets your needs Contact your service prov...

Page 9: ...copies your apps if they are backed up to the cloud For phones that support copying music not all music can be copied If you want to know more you can search online to learn about digital rights management or DRM protected files Moto Mods Transform your phone into a movie projector a boombox a battery powerhouse and more Swap out Moto Mods throughout the day to get the performance you need when yo...

Page 10: ...e quickly with the Wall USB C 15W TurboPower Charger Note Your phone comes with a TurboPower USB C 3A compliant charger for the fastest charging speeds Using other chargers with a USB C connector is not recommended and can slow charge speed Avoid incompatible USB B micro USB chargers and uncertified adaptors and cables as they may damage your phone ...

Page 11: ...ou see a white bar You can add multiple pages To see other pages of shortcuts and widgets if available swipe the home screen left Settings To quickly open common settings swipe the status bar down with two fingers To open more settings tap Shortcuts Tap Apps touch and hold an app then drag it to one of your home screen pages To see all your apps tap Apps Apps To remove an app from a home screen pa...

Page 12: ... To search for text in the search field tap on the keyboard Tip To close the keyboard tap Status notifications At the top of the screen icons on the left notify you about new messages or events If you don t know what an icon means swipe the status bar down for details Tip Getting too many notifications Touch and hold a notification to see which app is sending them to you Then you can turn them off...

Page 13: ...rn off some or all sounds swipe the status bar down with two fingers and tap Do not disturb Select one of these options Total silence Turn off all sounds and alarms Override sound settings from other apps Set how long to stay in this mode or choose indefinitely Alarms only Set how long you want to only hear alarms or choose indefinitely Tap MORE SETTINGS to customize which other interruptions to r...

Page 14: ...apture see Photos videos on page 44 Or use Lift for Moto Voice to say and hear commands discreetly Voice Set your custom launch phrase and control your phone with your voice See Moto Voice on page 13 for details Display See messages calls and other notifications even if your phone is asleep Tip Want to hide sensitive or private notifications Use this option to set which apps can show notifications...

Page 15: ...tap it to see details then tap INSTALL or the price Share To share an app you found on Google Play tap it to see details and then tap Reinstall To show or reinstall apps you downloaded from Google Play tap My Apps Use a computer To find and manage apps from any computer go to http play google com using your Google account and password There you can browse apps on the big screen manage your apps ac...

Page 16: ...it Monitor children s access to apps to help prevent exposure to inappropriate content Certain apps may not provide completely accurate information Take care especially when it comes to personal health Set app permissions You will only be asked for permissions when you use a feature in an app instead of immediately when you install the app To modify the app permissions settings at any time tap App...

Page 17: ...p then drag it to App info See app data usage To show which apps are using the most data tap Apps Settings Data usage For more see Data use on page 54 Update your phone Use your phone or computer to check download and install phone software updates Using your phone If your phone notifies you about an update follow the instructions to download and install it To manually check for updates tap Apps S...

Page 18: ...and more on your home screen see Redecorate your home screen on page 19 Tips tricks Speak Tap in a search window or on a keyboard Add a home screen page Drag an app icon to the right side of the home screen until you see a white bar You can add multiple pages Quick settings To change Wi Fi Bluetooth Airplane mode and other settings swipe the status bar down with two fingers For even more settings ...

Page 19: ...oll the list swipe up or down Tip You don t need to remove apps from Overview for your phone to run efficiently Menus When or appears on a screen you can tap it to open options for the current screen Close Keyboard To close a keyboard tap Reboot To reboot your phone press and hold the Power button until the screen goes dark and your phone restarts Press Power button Your Power button helps in a fe...

Page 20: ...tap then speak your message or search text You can also speak punctuation Tip To make your phone read out loud see TalkBack on page 21 On off lock unlock Your touchscreen is on when you need it and off when you don t To turn the screen on press the Power button Screen off and on Press the Power button to turn the screen off and on Screen lock To unlock the screen touch and drag up To use a pattern...

Page 21: ...screen switches from portrait to landscape when you rotate your phone To turn this on or off swipe the status bar down with two fingers and tap Auto rotate or Portrait Language and region To set your menu language and region tap Apps Settings Language input Language Redecorate your home screen For quick access to your favorite things customize your home screen the way you want Change wallpaper Tou...

Page 22: ...luetooth Airplane mode brightness and other settings swipe the status bar or lock screen down with two fingers For even more settings tap Note Your quick settings may look a little different Direct Share In some apps you can share something directly to a contact or conversation 100 12 36 AM Friday January 29 Wi Fi Bluetooth Verizon Wireless Auto rotate Airplane mode Flashlight Location Cast Hotspo...

Page 23: ...kBack Use TalkBack to read your screen out loud your navigation your selections even your books To turn on TalkBack tap Apps Settings Accessibility TalkBack then tap the switch to turn it on Tip When you turn on TalkBack for the first time your phone asks if you want to Enable Explore by touch For more information on how to navigate using Explore by Touch see Explore by Touch Note You might need t...

Page 24: ...rs to scroll through lists or between screens Shortcut gestures let you navigate your phone with simple swipe gestures for example swipe up then left in a single motion to go to the home screen To see or change these shortcuts tap Apps Settings Accessibility TalkBack SETTINGS Manage gestures Note The way these gestures are interpreted is specific to TalkBack Other accessibility services may use th...

Page 25: ...the ringer is silent tap Also vibrate for calls Tip For more on volume control see Volume interruptions on page 11 Zoom Get a closer look Pinch to zoom Pinch to zoom on maps web pages and photos to zoom in tap the screen with two fingers and then drag them apart To zoom out drag your fingers together Tip To zoom in you can also double tap Screen magnification Triple tap the screen for full screen ...

Page 26: ...Charging sounds Touchscreen To hear a click when you tap something on the screen select Touch sounds Keys To feel a vibration when you tap the keyboard select Vibrate on touch Messages To make text entry even easier use features like auto capitalization auto correction and more Tap Apps Settings Language input Google Keyboard Preferences or Text correction Of course if you don t want to type at al...

Page 27: ...ype and read text on your TTY device TTY HCO Hearing Carry Over type text on your TTY device and listen to voice replies on your phone s speaker TTY VCO Voice Carry Over speak into your phone and read text replies on your TTY device Note You ll need a cable adapter to connect your TTY device to the headset jack on your phone Refer to your TTY device guide for mode and usage information Apps Google...

Page 28: ...our face or press the Power button Multi task While you re on a call tap Home to hide the call screen and look up a phone number address or open other apps To reopen the call screen swipe the status bar down and tap Ongoing call Contacts To search your contacts tap CONTACTS Favorite contact Have someone you call all the time Touch and hold an empty spot on the home screen tap WIDGETS then touch an...

Page 29: ... touch and drag up to Select a message to immediately send it End a call Tap During a call Tap Mute on the call screen to mute the call To hide the call screen tap Home To reopen it swipe the status bar down and tap Ongoing call Note When you hold your phone to your ear the touchscreen goes dark to avoid accidental touches When you move the phone away from your ear the screen lights up again Don t...

Page 30: ...lls Note Your service provider programs one or more emergency phone numbers you can call under any circumstances even when your phone is locked Emergency numbers vary by country Your pre programmed emergency number s may not work in all locations and sometimes an emergency call cannot be placed due to network environmental or interference issues 6 Tap Phone if your phone is locked drag up to unloc...

Page 31: ...act s name Share a contact Tap a contact then tap Menu Share to send it in a message or email or use a Bluetooth connection Google Drive or Android Beam Tip In some apps like Contacts you can also share directly with a contact See Direct Share on page 20 Shortcuts Tap a contact then tap Menu Place on Home screen to add a shortcut for the contact on your home screen Synchronize On your phone tap Ap...

Page 32: ... top of your SPEED DIAL list in the Phone app Edit delete or hide contacts Find it Apps Contacts To edit a contact tap it then tap Tap a field to edit it Tap CHANGE to choose or change the contact s picture To set a personal ringtone for the contact tap it tap then tap Menu Set ringtone To delete the contact tap it then tap Menu Delete Contacts from social networks will be hidden if you tap Delete...

Page 33: ... SIM card Tap OK to confirm To import contacts from your computer upload the contacts to your Google account at http contacts google com On your phone tap Apps Contacts Menu Accounts Menu Auto sync data You can also see these contacts at http mail google com For help with transferring contacts see Verizon Cloud on page 6 or go to www motorola com transfercontacts Share contacts Send a contact in a...

Page 34: ...e edit conversations adjust settings and more Tap a conversation to open it Touch hold to delete call and more Tips tricks Insert emojis Tap to insert emojis or icons in your message Send a recorded message In the create message screen touch and hold to start recording Speak your message then release to send the message Forward a message In a conversation touch and hold a message for more options ...

Page 35: ...ouch and hold the message you want then tap Forward Message Delete Touch and hold a conversation then tap Delete Conversation Or open the conversation touch and hold one message then tap Delete messages Settings Tap at the top left then tap Settings to change your notifications and other options Set your default messaging app You can use Verizon Message Messaging or Google Hangouts to send and rec...

Page 36: ...accounts to the Gmail app tap Apps Settings Accounts Add account Personal IMAP POP Change account settings To change the settings for a Gmail or email account tap Apps Gmail Settings then tap the account name Delete accounts Tap Apps Settings Accounts Google then tap the account name Tap Menu Remove account Email You can use the Email app to send and receive email on your personal and corporate em...

Page 37: ...erts Wireless Emergency Alerts also known as CMAS or PLAN is a U S national emergency alert system Emergency alerts can pop up to tell you about a national or local crisis Tip Emergency alerts have a special sound and vibration that is two seconds long followed by one second then another one second To choose which types of alerts you receive tap Apps Settings More Emergency alerts The U S and loca...

Page 38: ...bols Touch and hold a letter to enter the small number or symbol at the top of it To enter several numbers or symbols tap Double letters Circle a letter to enter two of them Capital letters Tap or drag it to the letter you want to capitalize Special characters Touch and hold a letter to choose from other special characters Word prediction While you re typing word suggestions appear above the keybo...

Page 39: ... Cut copy paste Cut copy and paste names phone numbers addresses quotes or anything else in a text box 1 To highlight a word touch and hold it To highlight more words drag the selector at the edge of the highlight Or to select everything tap Settings SELECT ALL 2 Tap CUT or COPY Tip Tap SHARE to send the text to another app on your phone or to a contact 3 Open the text box where you want to paste ...

Page 40: ... settings tap Menu Settings For other time zones tap Timer For a timer tap Stopwatch For a stopwatch tap Calendar See all your events all in one place Find it Apps Calendar Change the view Tap the month at the top to choose a date to view Or tap to choose Schedule Day 3 Day Week or Month Go to today s date Tap at the top Add events Tap enter event details then tap SAVE 29 January 29 Fri 10 AM 5 PM...

Page 41: ...nt see Email on page 34 To choose what to sync from your Corporate account tap Apps Settings Accounts Corporate tap your account then check options like Calendar Contacts or Email Office network To connect your office network with a Virtual Private Network connection see Virtual Private Networks VPN on page 57 Google Drive Keep all your photos videos documents and more safely in one place private ...

Page 42: ... need them To get started touch and hold Home then follow the on screen prompts Now on Tap Note This feature is currently only available in English Now on Tap provides information based on your current app screen To access this information such as links and shortcuts touch and hold Home while in the app screen To turn Now on Tap on off tap Apps Settings Google Search Now Now cards Now on Tap Say O...

Page 43: ...o watch on your phone tablet or computer Find it Apps Play Movies TV To shop rent or watch on a computer go to www google com play and choose Movies TV YouTube Watch videos from YouTube users everywhere or log in to your account to share your own Find it Apps YouTube ...

Page 44: ...and hold for more options Tips tricks Web page shortcut To add a web page shortcut to your home screen go to the web page and tap Menu Add to homescreen Internet search shortcut In the home screen tap the Google search box and enter a website address Note If you can t connect contact your service provider Mobile sites Some websites automatically show you a mobile version of their page if you want ...

Page 45: ...oad apps on page 13 or Update your phone on page 15 Browser options To change your browser security settings text size and other options tap Menu Settings Safe surfing searching Keep track of what your browser and searches show Incognito To open a tab that won t appear in your browser or search history tap Apps Chrome Menu New Incognito tab Clear history To clear your browser history and other sav...

Page 46: ...turn it on or off When Quick Capture is on twist your wrist twice to open the camera Take a selfie Tap in the camera screen or twist your wrist twice to switch to the wide angle front camera Record a video Tap in the camera screen and select Video Tap to start recording Then tap to stop recording Capture a still shot during a video Tap on the screen while recording to save a photo View share or de...

Page 47: ... screen Options HDR Turn on HDR high dynamic range effect for better pictures in challenging lighting situations such as outdoors Flash Set On Off or Auto Flash To find these options tap in the camera screen To find these options swipe the camera screen right Timer Set a timer to 3 seconds or 10 seconds Stabilizer Decrease shakiness when you re taking a video Options Photo Take a photo Video Take ...

Page 48: ...re about your camera Options Tip To select multiple files open a folder touch and hold a photo then tap others Or group photos in an album and share the whole album Zoom Open a photo in your gallery then drag two fingers apart or together on the screen Tip Turn your phone sideways for a landscape view Wallpaper or contact photo Open a picture then tap Menu Use as Wallpaper or Contact photo Edit Op...

Page 49: ...player To use another app while your music plays tap Home To return to the music player swipe the status bar down and tap the song title Tip You can also select Next Pause or Previous by swiping down the notification bar or using the controls on your unlock screen Home screen Control music playback from the home screen by adding the Google Play Music widget Playlists Tap Menu next to a song in you...

Page 50: ...48 Play Music Note Copyright do you have the right Always follow the rules See Content Copyright in the legal and safety information on your phone ...

Page 51: ...see information based on the current map See Now on Tap on page 40 Find an address In the search field enter an address or something you re looking for like restaurant The map moves to show the address or local suggestions Tap the address info at the bottom for more details Get directions Tap then enter a place or address Save an address Tap the address info at the bottom of the screen and then ta...

Page 52: ...page 20 Bluetooth devices To connect a Bluetooth headset keyboard or other device tap Bluetooth Wi Fi networks To connect tap Wi Fi Wi Fi hotspot To make your phone a hotspot check out Wi Fi hotspot on page 52 USB C cable You can use your phone s micro USB C port to exchange media and other files with a connected computer To change the type of USB connection check out USB C cables on page 53 Autom...

Page 53: ...of the screen To automatically disconnect or reconnect a device like a wireless headset anytime just turn the device off or on Note Using a mobile device or accessory while driving may cause distraction and may be illegal Always obey the laws and drive safely Manage devices To manually reconnect your phone with a paired device tap the device name in the list To manually disconnect your phone from ...

Page 54: ...y reconnects to available networks it has used before Wi Fi hotspot Note This phone supports apps and services that may use a lot of data so make sure your data plan meets your needs Contact your service provider for details Your can make your phone a Wi Fi hotspot to provide portable convenient internet access to other Wi Fi enabled devices Note Keep it secure To protect your phone and hotspot fr...

Page 55: ... bar down and tap USB for charging then select the connection type Charging File transfers MTP Photo transfer PTP MIDI Tip Make sure to connect the phone to a high power USB port Typically these are located directly on your computer Note The first time you use a USB connection your computer may indicate that drivers are being installed Follow any prompts you see to complete the installation This m...

Page 56: ...ta usage graph Below the graph apps are listed from highest to least data usage Apps that use a lot of data might also use a lot of battery power Some apps transfer data in the background when you re not viewing them to stop an app from doing this tap it and then check Restrict app background data To turn off background data use for all apps tap Menu Restrict background data Note Usage information...

Page 57: ...chures maps and more from an NFC tag Look for the NFC logo on posters signs store displays and other areas Touch the back of your phone to the logo to receive its tag information Bluetooth Wi Fi one touch setup Touch the back of your phone to an NFC enabled Bluetooth device or Wi Fi access point to automatically pair or connect with the device Mobile payment You can use any secure payment app to p...

Page 58: ...swipe the status bar down with two fingers and tap Cast Your cloud One account with access to everything everywhere phone tablet computer Sync your Google account When you log in to the same Google account all devices can get to all the same apps movies books and music from Google Play plus you share the same Gmail Google Calendar and Google Mobile To add Google accounts to your phone tap Apps Set...

Page 59: ...set to internal storage it is formatted and encrypted to protect your information If you want to use it as portable storage or in another device you ll need to format it Before doing so please remember that formatting erases all the data stored on your SD card Tip Use a Class 10 SD card Note Your phone supports SD card up to 128 GB Mount or unmount memory card To mount an SD card just put it in yo...

Page 60: ...tworks tap Apps Settings More Cellular networks Network operators and select a network Note Your phone supports most networks Contact your service provider for help Airplane mode Use airplane mode to turn off all your wireless connections useful when flying Swipe the status bar down with two fingers and tap Airplane mode Note When you select airplane mode all wireless services are disabled You can...

Page 61: ...int sensor Screen lock To keep your phone secure you can make the touchscreen lock when it goes to sleep Find it Apps Settings Security Screen lock then select the lock type None Turn off the screen lock Swipe Touch and drag up to unlock Pattern Draw a pattern to unlock PIN Enter four to sixteen digits to unlock Password enter four to sixteen letters digits or symbols to unlock Note You can use yo...

Page 62: ...the data stored on your phone or memory card Encrypting your files can take an hour or more Leave your phone plugged in and be careful not to interrupt the process Encryption protects the accounts settings apps and files on your phone so that people cannot access them if your phone is stolen You shouldn t need to use this feature but to encrypt your phone and require a PIN or password whenever you...

Page 63: ...up reset Factory data reset Warning All downloaded apps and user data on your phone will be deleted Data on the cloud will not be deleted Stolen phone Your phone has Android Device Manager You can remote lock or reset your device to protect your device from thieves For details see www google com android devicemanager ...

Page 64: ...le www google com Motorola posts Tips tricks Interactive To get started quickly tap Apps Help for interactive tutorials Google help In almost every Google app you can tap Menu Help You can also view the Google help centers online at www google com support Crash recovery In the unlikely event that your phone stops responding to touches and button presses try a reboot press and hold the Power button...

Page 65: ...specifications without notice or obligation Note The images in this guide are examples only MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC Android Google and other trademarks are owned by Google Inc The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Com...

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