Motorola V66 - Cell Phone - GSM, User Manual, Page: 163 / 212

161
Troubleshooting
Check these questions first if you have problems with your
phone:
Question Answer
Is your battery
charged? Do you
see
B
in the
display?
The battery level indicator should have
at least one segment showing (
C
). If
it does not, recharge your battery. (See
“Charging the Battery” on page 22 and
“Battery Use” on page 32.)
Is the phone set
to the proper
frequency for
your
geographical
region? Phones in different regions of the world
use different frequencies to establish a
network connection. If necessary, use
the
Network
feature (see page 75) to
reset your phone’s frequency to either
1900 MHz or 900/1800 MHz when you
travel to a new location. Be sure to
press
DONE
(
-
) to complete the
frequency change.
Do you have a
valid SIM card
inserted in your
phone? If necessary, turn off your phone and
make sure that you have inserted a valid
SIM card. (See “Installing the SIM
Card” on page 19).
Does the handset
have a signal?
Do you see
j
in
the display?
The signal strength indicator should
have at least one segment showing (
1
).
If it does not, move to an area with a
stronger signal to use your phone.
Is the earpiece
volume too low? While on a call, press the upper volume
key on the side of your phone.