Section 4B: Terms & Conditions and Manufacturer’s Warranty
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Motorola Limited Warranty for the
United States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its telephones,
pagers, messaging devices, and consumer and professional two-way radios
(excluding commercial, government or industrial radios) that operate via Family
Radio Service or General Mobile Radio Service, Motorola-branded or certified
accessories sold for use with these Products (“Accessories”) and Motorola software
contained on CD-ROMs or other tangible media and sold for use with these Products
(“Software”) to be free from defects in materials and workmanship under normal
consumer usage for the period(s) outlined below. This limited warranty is a
consumer’s exclusive remedy, and applies as follows to new Motorola Products,
Accessories and Software purchased by consumers in the United States or Canada,
which are accompanied by this written warranty:
Products and Accessories
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due
to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
Products Covered
Length of Coverage
Products and Accessories as defined
above, unless otherwise provided for
below.
One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Decorative Accessories and Cases.
Decorative covers, bezels,
PhoneWrap™ covers and cases.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Monaural Headsets. Ear buds and
boom headsets that transmit mono
sound through a wired connection.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Consumer and Professional
Two-Way Radio Accessories.
Ninety (90) days from the date of
purchase by the first consumer
purchaser of the product.
Products and Accessories that are
Repaired or Replaced.
The balance of the original warranty
or for ninety (90) days from the date
returned to the consumer, whichever
is longer.
