Warranty
Limited Warranty for Personal Communication
Products, Accessories and Software Purchased in the
United States or Canada
What Does this Warranty Cover?
Subject to the exclusions contained to the right, Giant International Ltd.
warrants the Motorola branded wireless telephones, pagers, and
consumer two-way radios that operate via Family Radio Service or
General Mobile Radio Service that it manufactures (“Products”), the
Motorola branded or certified accessories sold for use with these
Products that it manufactures (“Accessories”) and Motorola branded
software contained on CD-Roms or other tangible media and sold for
use with these Products that it manufactures (“Software”) to be free
from defects in materials and workmanship under normal consumer
usage for the period(s) outlined below. This limited warranty is a
consumer’s exclusive remedy, and applies as follows to new Motorola
branded Products, Accessories and Software manufactured by Giant
International Ltd., and purchased by consumers in the United States or
Canada, which are accompanied by this written warranty:
Who is covered?
This warranty extends only to the first consumer purchaser, and is not
transferable.
What will GIANT INTERNATIONAL LTD.Do?
GIANT INTERNATIONAL LTD., at its option, will at no charge repair,
replace or refund the purchase price of any Products, Accessories or
Software that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications
added to your Product, Accessory or Software, including but not
limited to personal contacts, games and ringer tones, will be
reinstalled. To avoid losing such data, software and applications
please create a back up prior to requesting service.
For Accessories and Software,
please call the telephone number
designated above for the product with which they are used.
You will receive instructions on how to ship the Products, Accessories
or Software, at your expense, to a GIANT INTERNATIONAL LTD.
Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service
provider, if applicable; (d) the name and location of the installation
facility (if applicable) and, most importantly; (e) your address and
telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA OR
GIANT INTERNATIONAL LTD. BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE
PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR
LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION
OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS
ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO
USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT
THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion
of incidental or consequential damages, or limitation on the length of
an implied warranty, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights, and you may
also have other rights that vary from state to state or from one
jurisdiction to another.
Laws in the United States and other countries preserve for Motorola
certain exclusive rights for copyrighted Motorola software such as the
exclusive rights to reproduce and distribute copies of the Motorola
software. Motorola software may only be copied into, used in, and
redistributed with, the Products associated with such Motorola software.
No other use, including without limitation disassembly of such Motorola
software or exercise of the exclusive rights reserved for Motorola, is
permitted.
1-800-638-5119
1-800-638-5119
Products Covered
Length of Coverage
Exclusions
A. Products and Accessories
as
defined above, unless otherwise
provided for below.
1. Decorative Accessories and
Cases.
Decorative covers,
bezels, PhoneWrap covers
and cases.
2. Monaural Headsets.
Ear buds
and boom headsets that
transmit mono sound through a
wired connection.
3. Consumer Two-Way Radio
Accessories.
4. Products and Accessories that
are Repaired or Replaced.
B. Software.
Applies only to
physical defects in the media that
embodies the copy of the software
(e.g. CD-ROM, or floppy disk).
B. Ninety (90) days
from the date
of purchase.
Software Embodied in Physical Media.
No warranty is made that the
software will meet your requirements or will work in combination with
any hardware or software applications provided by third parties, that the
operation of the software products will be uninterrupted or error free, or
that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media.
Software that is not
embodied in physical media (e.g. software that is
the
internet), is provided “as is” and without warranty.
A. One (1) year
from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
1. Limited lifetime warranty
for the
lifetime of ownership by the first
consumer purchaser of the
product.
2. Limited lifetime warranty
for the
lifetime of ownership by the first
consumer purchaser of the
product.
3. Ninety (90) days
from the date of
purchase by the first consumer
purchaser of the product.
4. The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.
Normal Wear and Tear.
Periodic maintenance, repair and replacement
of parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80%
of their rated capacity and batteries that leak are covered by this limited
warranty.
Abuse & Misuse.
Defects or damage that result from: (a) improper
operation, storage, misuse or abuse, accident or neglect, such as
physical damage (cracks, scratches, etc.) to the surface of the product
resulting from misuse; (b) contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or
food; (c) use of the Products or Accessories for commercial purposes
or subjecting the Product or Accessory to abnormal usage or
conditions; or (d) other acts which are not the fault of Motorola or Giant
International Ltd., are excluded from coverage.
Use of Non-Motorola branded Products and Accessories.
Defects or
damage that result from the use of Non-Motorola branded or certified
Products, Accessories, Software or other peripheral equipment are
excluded from coverage.
Unauthorized Service or Modification.
Defects or damages resulting
from service, testing, adjustment, installation, maintenance, alteration,
or modification in any way by someone other than Motorola, Giant
International Ltd. or its authorized service centers, are excluded from
coverage.
Altered Products.
Products or Accessories with (a) serial numbers or
date tags that have been removed, altered or obliterated; (b) broken
seals or that show evidence of tampering; (c) mismatched board serial
numbers; or (d) nonconforming or non-Motorola branded housings, or
parts, are excluded from coverage.
Communication Services.
Defects, damages, or the failure of Products,
Accessories or Software due to any communication service or signal
you may subscribe to or use with the Products Accessories or Software
is excluded from coverage.
USA Two-Way Radios
Canada Two-Way Radios
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
Manufactured, distributed or sold by Giant International Ltd., official
licensee for this product. Motorola, the Motorola logo trademarks and
the Motorola trade dress are owned by Motorola, Inc. and are used
under license from Motorola, Inc. Please contact Giant International
Ltd. at 800-638-5119 for questions/comments, warranty, support, or
service related to this product. MOTOROLA and the Stylized M Logo
are registered in the U.S. Patent & Trademark Office. All other product
or service names are the property of their respective owners.
©
Motorola, Inc. 2007.
Patent and Copyright Information
Transmitting a Talk Confirmation Tone
You can set your radio to transmit a unique tone when you finish
transmitting. It is like saying “Roger” or “Over” to let others know you
are finished talking.
1. With the radio on, press until the appears. The current
setting On/Off flashes.
2. Press or to turn On or Off.
3. Press to set or to quit menu mode.
Keypad Tones
You may enable or disable the speaker key tones. You will hear the key
tone each time a button is pushed.
1. Press until appears. The current setting On/Off will flash
2. Press either or to turn On or Off.
3. Press to confirm or to continue set up.
When the Key Tone Feature is off, the following are not disabled:
• Transmit timeout alert tone;
• Call tone;
• Low battery alert tone; or
• The transmitted Talk Confirmation Tone.
To transmit to a radio that has QT noise filtering turned on:
1. Select the same channel and Interference Eliminator Code as the
other radio.
2. Press to send a call tone. This allows your voice to pass through
the QT noise filter on the receiving radio.
3. Press and speak normally.
Note:
If you skip step 2, the beginning of your message may not be
heard on the receiving radio. For a 30-second period, starting after the
last transmission, all transmissions received on the selected channel
and
code will pass through the QT noise filter.
Special Features
Keypad Lock
To avoid accidentally changing your radio settings:
1. Press and hold until displays.
2. When in lock mode, you can turn the radio on and off, adjust the
volume, receive, transmit, send a call tone, and monitor channels. All
other functions are locked.
To unlock the radio, press and hold until is no longer displayed.
Priority Scan
Use scan to monitor channels and codes for transmissions or to find
someone in your group who has accidentally changed channels.
With priority scan, your home channel is scanned more frequently than
any other channel. The home channel is the channel where your radio
was set when you started to scan. If you activate scan while your
radio’s Interference Eliminator Code is set to a number between 1 and
121, the radio checks for activity on each programmed channel and
code combination.
Notes:
• All transmissions using code 0 or any other code are ignored.
• The default code for each channel is 1.
• If scanning on code 0, all channels and code combinations are
scanned.
1. To start scanning, briefly press and release . The scan indicator
displays , and the radio begins to scroll through the channel and
Interference Eliminator Code combinations.
2. When the radio detects channel activity, it stops scanning and you
can hear the transmission.
3. To respond and talk to the person transmitting, press within five
seconds.
4. To stop scanning, briefly press and release .
Note:
If you press while the radio is scanning, the radio will
transmit on the channel you selected before you activated scan. If no
transmission occurs within five seconds, scanning will resume.
Hands-Free Use With Accessories (VOX)
You can transmit hands-free with the use of optional accessories. Once
VOX is turned on, the radio detects your voice and transmits when you
speak.
1. Turn the radio off and plug the VOX accessory into the accessory
port.
2. Turn the radio on. VOX shows on the display.
3. Adjust the volume appropriately by rotating . Lower the volume
before placing the accessory on your head or in your ear.
4. To turn off, simply remove accessory.
Note:
There is a short delay between the time you start talking and
when the radio transmits. There is a short delay before the
transmission is completed.
Using Audio Accessories:
Many accessories (sold separately) are available for your radio. For
more information, visit our Web site at www.motorola.com.
Removing Channels from the Scan List (Nuisance Delete
Feature)
1.To prevent the radio from scanning a channel, press and hold or
for at least three seconds, then release, when the scan first
stops on that channel. This temporarily removes the channel from
the scan list.
2. Press to exit scan mode.
3. Press a second time to activate scan again.
4. To restore a previously deleted channel, turn the radio off and then
back on. Or just repeat step 2 and step 3.
Note:
You cannot remove your home channel from the scan list. The
home channel is the channel your radio was set to when you started
the scanning.
QT Noise Filtering
The QT noise-filtering feature helps to ensure uninterrupted
communication with other Motorola radios that have this feature. This
feature filters out unwanted transmissions from other radios. This is
useful in places where there is heavy radio traffic, such as amusement
parks or ski resorts.
Note:
QT noise filtering is not available when the radio is scanning.
To turn QT noise filtering on or off:
1. Short press until displays. The current setting On/Off will
flash.
2. Press or to turn noise filtering On or Off.
3. Press to confirm your selection or to continue set up.
QT
VibraCall Alert
VibraCall is a vibrating alert that notifies you that your radio is receiving
a message. This is useful in noisy environments. When the alert is on,
the radio vibrates once every 30 seconds when you receive a message
on the channel and code you set.
1. To turn vibrating alerts on, press until is displayed. The
current setting will flash.
2. Press or to change the setting to Off/On.
3. Press to set or to continue set up.
MENU
T9500 / T9550
Weather
Your radio can tune in to broadcasts by the United States National
Oceanic and Atmospheric Administration (NOAA) Weather Radio and
Environment Canada Weatheradio.
You can listen to a weather channel or set your radio to alert you to
emergency weather broadcasts that interrupt routine broadcasts.
When you listen to a weather channel, you cannot use your radio in
scan mode or for two-way communications.
Both NOAA and Environment Canada have transmitters located
throughout the United States and Canada, respectively. These
transmitters broadcast watches, forecasts, and other information 24
hours a day.
Weather Channels and Frequencies
Note: NOAA weather radio stations are assigned to cover specific
areas and service may be limited. Please check with your local weather
office for frequency and details, or visit www.nws.noaa.gov/nwr in the
US or www.msc-smc.ec.gc.ca/cd/factsheets/wxradio in Canada to view
the appropriate transmitter for your area.
The use of the NOAA logo does not provide an endorsement or implied
endorsement by NOAA’s National Weather Service, nor does the use of
the Weatheradio logo provide an endorsement or implied endorsement
by Environment Canada.
Turning Weather Channel Reception On and Off
1. To turn weather reception on, press and hold for three seconds.
2. To turn off, press or turn the radio off and then back on.
Setting the Weather Channel
Your radio receives weather frequencies:
1. After turning weather reception on, press . The current channel
flashes.
2.Press or to select the channel.
3. Press to save the weather channel setting.
Setting the Weather Alert
Your radio receives weather frequencies:
1. After turning weather reception on, press
twice. On/Off displays.
2.Press or to select On/Off. If you activate Weather Alert and
return to two-way mode, will display.
3. Press to save the weather channel setting.
As with two-way radio reception, weather channel reception depends
on how close you are to a transmitter and whether you are indoors or
outdoors. Because weather channels are transmitted without codes,
they may contain static or noise.
Weather
Channel
WX1
WX2
WX3
WX4
WX5
WX6
Frequency
162.550 MHz
162.400 MHz
162.475 MHz
162.425 MHz
162.450 MHz
162.500 MHz
Weather
Channel
WX7
WX8
WX9
WX10
WX11
Frequency
162.525 MHz
161.650 MHz
161.775 MHz
161.750 MHz
162.000 MHz
MENU
MENU
TM
MENU
MENU
MENU
MENU
MENU
MENU
MENU
MENU
MENU
MON
MON
MON
MON
+
+
+
–
+
–
PTT
PTT
+
–
PTT
+
–
PTT
PTT
+
–
PTT
+
+
–
–
PTT
PTT
PTT