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What to do if...
72
Your SIM card won’t work
Is the card inserted the right way round?
See ‘SIM Card Insertion’ on page 17.
Is the gold chip visibly damaged or scratched?
Return the card to your Service Provider.
Check the SIM contacts.
If they are dirty, clean them with an antistatic cloth.
The battery won’t charge
Check the charger
. Is it properly connected? Are its contacts clean and dry? See
Your Battery
on page 11.
Check the battery contacts.
Are they clean and dry?
Check the battery temperature.
If it is warm, let it cool before recharging.
Is it an old battery?
Battery performance will decline after several years use. Replace the battery.
The battery drains faster
than normal
Are you in an area of variable coverage?
This uses extra battery power.
Is your antenna fully extended?
This helps use less battery power.
Is it a new battery?
See ‘Charging a New Battery’ on page 11.
Is it an old battery?
Battery performance will decline after several years use. Replace the battery.
Is it a battery that hasn’t been completely discharged?
Allow the battery to fully discharge
(until the phone turns itself off) and then charge the battery overnight.
Check that the Frequency Of Search feature in the Network Selection menu has not been set to
Fast
or
Continuous
.
See ‘Network Search’ on page 57.
Check that the Battery Saving Mode feature has not been set to
Off
.
Are you using your phone in extreme temperatures?
At extreme hot or cold temperatures, battery
performance is significantly reduced.
You can’t cancel Call
Forwarding or Call Barring
Wait until you are in an area with good network coverage and try again.
The
o
o
o
o
symbol is flashing
There is not enough memory available to store another SMS message
. Use the Messages menu to delete one
or more existing messages.
I can’t make international
calls
Some Service Providers automatically bar the ability to make international calls.
Contact your Service Provider.
Have you included the relevant codes?
Press and hold
0
to display the international dialling prefix (
+
) and
then enter the appropriate country code followed by the phone number.
Summary of Contents for ST8000
Page 1: ...Quick Reference Quick Access Menu ...
Page 10: ......
Page 20: ...Battery and SIM Card ...
Page 28: ...ng Phone Calls ...
Page 32: ......
Page 65: ...63 ...
Page 66: ......
Page 84: ... 52 66 48 50 10 51 9 76 71 11 ...