Motorola ST7500 Feature User Manual Download

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Press the battery downward until it clicks.

Press the battery down and lock the battery by sliding the

Battery Latch

to the left.

2.2.7

Removing the Battery

Prerequisites:

Turn off the radio.

Procedure:

Pull the clip upwards.

The battery pops up.

Lift out the battery.

Slide the

Battery Latch

to the right to unlock the battery.

Lift up the battery from the bottom and remove the battery completely from the radio.

MN004519A01-AK

Chapter 2: Getting Started

Summary of Contents for ST7500

Page 2: ... 4 Removing the SIM Card 23 2 2 5 MicroSD Micro CRYPTR Card 25 2 2 5 1 Installing the MicroSD Micro CRYPTR Card 25 2 2 5 2 Removing the Micro CRYPTR Card 28 2 2 6 Installing the Battery 28 2 2 7 Removing the Battery 29 2 2 8 Charging the Battery 30 2 2 9 Battery Charging Indications 30 2 2 10 Low Battery Indication 32 2 3 ST7500 Controls and Indicators 32 2 4 Powering On the Radio 35 2 5 Writing T...

Page 3: ...p Call 55 3 1 5 1 Preempting Group Calls 56 3 1 6 Dynamic Group Number Assignment DGNA 56 3 1 6 1 DGNA Reception 56 3 1 6 2 DGNA Auto Select Group 57 3 1 6 3 DGNA Auto Reselect Group 57 3 1 7 Broadcast Call 57 3 1 8 Phone and PABX Calls 57 3 2 Local Site Trunking 57 3 2 1 Entering Local Site Trunking 57 3 2 2 Exiting Local Site Trunking 58 3 3 Direct Mode Operation 58 3 3 1 Entering DMO Mode 59 3 ...

Page 4: ...ng Emergency Operations 67 Chapter 4 Main Menu 69 4 1 Scrolling through the Menu 69 4 2 Menu Icons 69 4 3 Dialer 71 4 3 1 Making Private Calls 71 4 3 2 Making Phone or PABX Calls 72 4 4 Messages 72 4 4 1 New Message 72 4 4 1 1 Sending Messages to Private or Phone 73 4 4 1 2 Sending Messages to Groups 73 4 4 1 3 Sending Store and Forward Messages 74 4 4 1 4 Delivery Report 75 4 4 2 Inbox 76 4 4 2 1...

Page 5: ...Favorite Contacts 89 4 5 1 Dialing through the Favorite Contacts List 89 4 6 Contacts 89 4 6 1 Dialing through the Contact List 90 4 7 Talkgroup 91 4 7 1 Setting Talkgroup Folders 91 4 7 2 Changing the Talkgroup Folders using RCU 91 4 7 3 Setting Extended Talkgroup Folders 91 4 7 4 Setting Favorite Talkgroup 92 4 8 Bluetooth 92 4 8 1 Bluetooth Settings 92 4 8 1 1 Configuring Bluetooth Settings 92 ...

Page 6: ...idity 102 4 11 4 1 Verifying K Validity 102 4 11 5 SCK Air Interface Encryption Class 2 103 4 11 5 1 TMO SCK 103 4 11 5 2 DMO SCK 103 4 11 5 3 Viewing the Status of DMO SCK 104 4 12 Setup 104 4 12 1 Vibrate 104 4 12 1 1 Setting Default Vibrate 104 4 12 2 Location 104 4 12 2 1 Enabling or Disabling Location 105 4 12 3 Language 105 4 12 3 1 Setting Language 105 4 12 4 Tones 105 4 12 4 1 All Tones 10...

Page 7: ...ng Crypto Registration 113 4 16 7 Configuring Audio Settings 113 4 16 8 Setting DMO Encryption Mode 114 Chapter 5 Features 115 5 1 Ambience Listening AL Call 115 5 2 Bluetooth 115 5 2 1 Bluetooth Interactions 116 5 2 2 Discoverable Mode 116 5 2 3 Add Bluetooth Devices 117 5 2 4 Bluetooth Smart Proximity Pairing 117 5 2 5 Bluetooth Sensor Data 117 5 3 Call Out 118 5 3 1 Types of Call Out Alerts 118...

Page 8: ...26 5 10 Terminal Temporary Disable or Enable 126 Appendix A Tones 127 Appendix B LED Indications 129 Appendix C Troubleshooting 131 Appendix D Maintenance 135 D 1 Extending Battery Life 135 D 2 Battery Charging Temperature 135 D 3 Additional Battery Warnings Cautions 135 D 4 Looking after Your Radio 136 D 4 1 Preventive Maintenance 136 MN004519A01 AK Contents 8 ...

Page 9: ...rd 24 Figure 9 Closing the SIM Connector Door 24 Figure 10 Closing the SIM microSD Door 25 Figure 11 Charger Mode Screen 31 Figure 12 Charger Mode Screen 31 Figure 13 ST7500 Controls and Indicators 33 Figure 14 Default Home Screen with Icons 40 Figure 15 RCU Tone Button 49 Figure 16 Trunked Mode Operation 54 Figure 17 Direct Mode Operation 58 Figure 18 Communication through Repeaters 61 Figure 19 ...

Page 10: ...ode Operation DMO Icons 42 Table 16 General Icons 42 Table 17 During the Call 46 Table 18 During the Call 46 Table 19 One Touch Button Features 50 Table 20 Menu Icons 69 Table 21 Description of Delivery Report Notification 75 Table 22 Inbox Icons 76 Table 23 Inbox Icons 77 Table 24 Outbox Icons 81 Table 25 Outbox Icons 82 Table 26 Call Out Icons 83 Table 27 Contact Types 90 Table 28 Radio Interact...

Page 11: ...ximum permissible gain and required antenna impedance for each antenna type indicated Antenna types not included in this list having a gain greater than the maximum gain indicated for that type are strictly prohibited for use with this device Installation Requirements for Compliance with Radio Frequency RF Energy Exposure Safety Standards CAUTION This radio is intended for use in occupational or c...

Page 12: ...9 VHF 2 09 4 90 UHF 4 97 UHF 1 37 1 73 UHF 4 70 UHF 2 09 4 90 UHF UHF 1 375 4 540 380 470 MHz 1 69 3 98 7 800 MHz 1 11 2 54 800 MHz 0 347 1 113 800 MHz 3 329 800 MHz 3 72 800 MHz 2 09 4 90 800 MHz 0 304 1 665 8 900 MHz 0 615 1 385 900 MHz 0 589 1 432 900 MHz 0 67 3 26 Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidament...

Page 13: ...e Application form at http www ic gc ca ic_wp pa htm Procedure 1 Fill in the items as per the instructions Be sure to print legibly If you need additional space for any item use the reverse side of the application 2 Make a copy of your files 3 Prepare a cheque or money order payable to the Receiver General for Canada for an amount for each radio purchased The license is renewed on April 1st each y...

Page 14: ...ies and capabilities described in this document may not be applicable to or licensed for use on a specific system or may be dependent upon the characteristics of a specific mobile subscriber unit or configuration of certain parameters Please refer to your Motorola Solutions contact for further information Trademarks MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registe...

Page 15: ...not CAUTION or WARNING There is no warning level associated with the IMPORTANT statement NOTICE NOTICE contains information more important than the surrounding text such as exceptions or preconditions They also refer the reader elsewhere for additional information remind the reader how to complete an action when it is not part of the current procedure for instance or tell the reader where somethin...

Page 16: ... available radio features and services Your service provider may have customized your radio to optimize its use for your individual needs Check with your service provider to find out the differences from this guide MN004519A01 AK Chapter 1 General Information 16 ...

Page 17: ...0 C to 70 C with allowance for degradation Storage Temperature Range 40 C to 85 C Ingress Protection Rating IP65 and IP67 IP65 IP66 IP67 and IP681 Audio Power Through the Radio and Acces sories RMS 2 W Peak Power 4 W Audio Power Through the Radio and Acces sories Internal Audio Power RMS 1 W Peak Power 2 W Speaker 4 Ω External Audio Power RMS 1 W Peak Power 2 W Speaker 8 Ω Operating Time Duty Cycl...

Page 18: ...n attach a colorful o ring to a radio antenna to distinguish radios from one another An RFID knob is available as an optional accessory which allows tracking radios easily The knob contains an RFID tag which can be read by handheld scanners greatly enhancing the speed of radio identification The knob is a retrofit option and can replace an existing volume knob 2 2 Before Power On Read this section...

Page 19: ...se of the antenna 2 2 2 Removing and Attaching the Battery Cover NOTICE To ensure optimum ingression protection of IP65 and IP67 you are recommended to change the battery cover after two years of usage Procedure To remove the battery cover 1 Slide the Battery Cover Latch to the right to unlock the battery cover 2 Lift the battery cover using the Battery Cover Finger Scoop MN004519A01 AK Chapter 2 ...

Page 20: ...at the Unlock position before attaching the battery cover 4 Insert the bottom tabs of the battery cover into the slot 5 Press the top part of the battery cover down followed by the middle part of the battery cover 6 Lock the battery cover by sliding the Battery Cover Latch to the left MN004519A01 AK Chapter 2 Getting Started 20 ...

Page 21: ...ilable for SIM card enabled radios Procedure 1 Remove the battery cover and battery 2 Flip open the SIM microSD door of the radio Figure 1 Opening the SIM microSD Door 3 Slide up and unlock the SIM connector door as indicated by the arrow engraved on the SIM connector door 4 Flip open the SIM connector door MN004519A01 AK Chapter 2 Getting Started 21 ...

Page 22: ...ng that the gold contact area is facing down Figure 3 Inserting SIM Card 6 Close the SIM connector door and slide it to lock as indicated by the arrow engraved on the SIM connector door Figure 4 Closing the SIM Connector Door 7 Close the SIM microSD door MN004519A01 AK Chapter 2 Getting Started 22 ...

Page 23: ...y and attach the battery cover 2 2 4 Removing the SIM Card Procedure 1 Remove the battery cover and battery 2 Flip open the SIM microSD door of the radio Figure 6 Opening the SIM microSD Door 3 Slide up and unlock the SIM connector door as indicated by the arrow engraved on the SIM connector door 4 Flip open the SIM connector door MN004519A01 AK Chapter 2 Getting Started 23 ...

Page 24: ...IM connector slot Figure 8 Removing the SIM Card 6 Close the SIM connector door and slide it to lock as indicated by the arrow engraved on the SIM connector door Figure 9 Closing the SIM Connector Door 7 Close the SIM microSD door MN004519A01 AK Chapter 2 Getting Started 24 ...

Page 25: ...radio supports two types of the microSD cards Micro Secure Digital Card microSD card with a capacity of 2 GB Micro Secure Digital High Capacity Card microSDHC card with a capacity from 4 GB to 32 GB NOTICE The radio only supports the following characters to compose file names 1 Numeric digits 2 English alphabetic characters 3 Space 4 Non alphabetic characters _ Before using non alphabetic characte...

Page 26: ... to unlock the microSD card holder as indicated by the marking engraved on the microSD card holder 5 Flip open the microSD card holder 6 Carefully insert the microSD card into the microSD card holder ensuring that the gold contact area is facing down MN004519A01 AK Chapter 2 Getting Started 26 ...

Page 27: ... contact area is facing down 8 Close the microSD card holder and slide it to the lock position 9 Close the metal cover door IMPORTANT Please ensure that the latches on the metal cover door is locked in place before placing the battery into the radio MN004519A01 AK Chapter 2 Getting Started 27 ...

Page 28: ...nlock the microSD card holder as indicated by the marking engraved on the microSD card holder 4 Flip open the microSD card holder door 5 Remove the micro CRYPTR card from the microSD card holder 6 Close the microSD card holder and slide it to lock 7 Close the metal cover door IMPORTANT Please ensure that the latches on the metal cover door is locked in place before placing the battery into the rad...

Page 29: ...ft 2 2 7 Removing the Battery Prerequisites Turn off the radio Procedure 1 Pull the clip upwards The battery pops up 2 Lift out the battery 3 Slide the Battery Latch to the right to unlock the battery 4 Lift up the battery from the bottom and remove the battery completely from the radio MN004519A01 AK Chapter 2 Getting Started 29 ...

Page 30: ...ED indicates an error blinking red light when radio is inserted and being charged re insert the radio If the light is still red after several reconnections to MUC the battery may be damaged or reached its end of life Postrequisites The battery may heat up during charging After charging make sure that the battery and the radio are within the operating temperature range before using the radio 2 2 9 ...

Page 31: ...e 12 Charger Mode Screen Charging 70 Table 3 Battery Icons Battery Capacity 0 5 5 15 15 25 25 40 40 60 60 80 80 100 Battery Charge Progress 0 5 5 15 15 25 25 40 40 60 60 80 80 100 Table 4 Battery Icons Battery Capacity MN004519A01 AK Chapter 2 Getting Started 31 ...

Page 32: ...5 The service provider also configures how frequently the alert repeats The service provider can also configure the radio to indicate low battery level at 20 Every time the battery discharges to the targeted battery level your radio screen displays Battery 20 This pop up message is shown only once The pop up message is also shown when the battery level is at 20 or lower upon radio power up 2 3 ST7...

Page 33: ... screen Scrolls through text in the dialing and messaging editors 2 LED Coverage Indicator Shows the coverage status while the radio is transmitting and receiving over the network 3 LED Power Indicator Shows the battery status when the radio is charging Indicates low battery level when it is blinking red 4 Top Microphone The top microphone is activated during high audio simplex calls 5 Emergency B...

Page 34: ...he previous menu or deletes the last entered character in the dial ing and messaging editors when pressed once In the dialing and messaging editors pressing and holding the button clears the entire main text area 15 P3 Programmable Button Supports the One Touch Button feature 16 Menu OK button The Menu OK button is used to Select or enter context sensitive menus Select the highlighted alphanumeric...

Page 35: ...your radio is in service NOTICE Your radio powers on without visible and audible notification if Covert Mode is activated NOTICE Your radio powers on without visible and audible notification if Covert Solution is activated 2 5 Writing Text This section provides information on entering texts on your radio 2 5 1 Text Entry Icons In the text entry screen icons tell you which text entry mode and metho...

Page 36: ...ist of keys and characters in Alphanumeric Mode TAP iTAP Table 8 Keys Usage Key Alphanumeric Mode TAP iTAP Symbol Mode 0 to 9 keys Numeric Mode Press to enter digit at insertion point Press and hold any numeric key to enter TAP alphanumeric mode To exit TAP alphanumeric mode press and hold any numeric key 0 key Press to cycle through single shift caps lock and lower case 1 key 0 1 _ 2 key A B C 2 ...

Page 37: ...ress and hold to enter a carriage return key Press once to cycle through all entry modes Symbol Numeric Pri mary and Secondary if configured Press and hold to return to the default entry mode Select Press to select the highlighted choice and place it in the main text area Delete Press once to delete the last entered character Press and hold to clear the entire main text area Up Navigation key In T...

Page 38: ... editor Talkgroup Selector Toggle to scroll through the text in the dialing and messaging editor 2 6 PIN Code Authentication If pre set by your service provider the radio has active PIN Code Authentication which helps you increase security and protect your radio against unauthorized use The BSI PIN code is read from the SIM card and cannot be changed or disabled However the general PIN code read f...

Page 39: ... your service provider up to a maximum of 8 digit code Your radio enters the default home display 2 6 2 Unblocking Your Radio If you have entered the incorrect PIN code for more than three times by default use the PIN Unblocking Key PUK to unblock your radio Prerequisites Radio displays Unit Blocked Enter PUK Procedure 1 Enter the PUK code at the prompt NOTICE The PUK is a master code provided by ...

Page 40: ...ea 3 Soft key area 4 Menu Context sensitive icon The color of the Soft key area changes according to the mode the radio is in Table 13 Colors of the Soft Key Area Color Mode or State Light blue Normal TMO and DMO Modes Light red Emergency Mode or Disaster Alert Call Olive Local Site Trunking Mode Yellow Call Out Standby Red Call Out Alert Green Call Out Accepted Blue Radio Messaging Service RMS Gr...

Page 41: ...dio Status Range RMS FMS Scan List Alias Secondary Talkgroup Alias Talkgroup Alias Time and Date Scan List Alias Talkgroup Alias NOTICE If the Favorite Talkgroup is selected an icon preceding it denotes it as TMO or DMO Time and Date Order and visibility of these items are also subject of the Configurable Idle Screen settings 2 8 Status Icons Status icons appear when your radio is engaged in certa...

Page 42: ...a radio to radio and repeater call DMO Repeater Communication Mode Indicates that the Repeater or GW Rep option in DMO mode is selec ted This icon has the following states Solid When the radio has detected the repeater for example when the radio receives a presence signal Blinking When the radio has not detected the repeater or during attachment No icon During a radio to radio and gateway call Tab...

Page 43: ...olid Bluetooth is enabled but no device is connected Blinking Bluetooth is enabled and the radio is in Discoverable Mode or connection with a remote device is being established Indoor Location Enabled Indicates that Indoor Location operation is enabled Indoor Location Suspended Indicates that Indoor Location operation is temporarily suspended New Message Has Arrived Indicates that a new message ha...

Page 44: ...Indicates that the SIM Card End to End Encryption is disabled in DMO and TMO Modes SIM End to End Encryption E2EE Solid Indicates that the SIM Card E2EE is enabled in TMO Mode or SIM End to End Encryption E2EE Solid Indicates that the SIM Card E2EE is enabled in DMO Mode Num bers 1 and 2 point to the type of DMO Encryption keys that has been se lected Non Secured Call Air Encryption Unavailable Bl...

Page 45: ...n radio is toggled to high audio during emergency Full Duplex Private Calls FDPC mode hold you radio a vertical position with its top microphone 5 10 cm away from your mouth Speak into the top microphone Listen through the internal speaker Keep the antenna at least 2 5 cm from your head and body Lapel Shoulder Use For Group and Private Calls turn your head towards your shoulder lapel and speak dir...

Page 46: ...p the antenna at least 2 5 cm from your head and body 2 11 During a Call During the call label of the right Soft key indicates the next possible change Accessory default setup is Table 17 During the Call Soft Key Label Audio Setting Spkr Audio goes to the main speaker Speaker HIGH is displayed Erpce Audio goes to the earpiece Speaker LOW is displayed PHF Audio goes to the Personal Hands Free Speak...

Page 47: ...lect the talkgroup name from the list Select Options TG by Folder Select a folder for example Favorite and then a talkgroup name NOTICE Your radio can access up to three levels of the folder structure Select Menu OK Favorite TGs Select the required talkgroup and press Menu OK to confirm Select Menu OK TG Folders Select the required talkgroup folder and press Menu OK to confirm NOTICE Your radio ca...

Page 48: ...en the Covert Solution is turned off the following settings remain Volume TXI Emergency When paired with a Remote Control Unit RCU you are able to communicate using Mission Critical Communication Tones The RCU is a third party device that sends out tones as beeps in a group call Pressing the button for tones on the RCU starts the group call and each press of the button produces beeps which are hea...

Page 49: ... configuration text for a new configuration update Procedure 1 Select Yes to accept or No to reject the new configuration update NOTICE A timer is set when the prompt is displayed Request is automatically rejected if there is no user response to the prompt when the timer runs out When the OTAP installation prompt is accepted your radio updates with the new configuration as received over OTAP Visib...

Page 50: ...up to the one programmed by your service pro vider Change Talkgroup to the Previously Selected Talk group Changes the talkgroup of the radio to the previously selected talk group DMO or TMO Default Setting Resets the radio to its default settings Direct Private Number Di aling Displays the private dialing editor Disconnect All Connected Bluetooth Devices Disconnects all Bluetooth devices connected...

Page 51: ...efer Talkgroup Network Shortcut Displays the Prefer Talkgroup Network menu Private Call Initiates a simplex or duplex private call to a predefined entry in the contact list or to the last group call originator Private Call Setup Initiates a simplex or duplex private call to a predefined entry in the contact list or to the last group call originator Reset to Default Resets the radio to its default ...

Page 52: ...timer expires the radio returns to the previously selected talkgroup TMO DMO Switch Toggles between TMO and DMO modes TMO Talkgroup Scan Turns the Talkgroup Scan feature in TMO Mode on or off Toggle Backlight Toggles the backlight on or off Toggle Backlight Intensity Regulates the backlight intensity Toggle Bluetooth Discov erable Mode Turns Discoverable Mode on or off Toggle Bluetooth GATT Sensor...

Page 53: ...Call Enables or disables the loudspeaker during a call Available only in Car Kit mode Toggle Talkgroup Scan Turns the Talkgroup Scan feature in TMO Mode on or off Toggle Transmit Inhibit Mode TXI Turns TXI on or off Turn Bluetooth Indoor Lo cation On or Off Activates Bluetooth Indoor Location Turn Bluetooth On or Off Turns Bluetooth on or off Turn On Off Bluetooth Turns Bluetooth on or off Turn Re...

Page 54: ...s voice and data communication types such as group calls TMO also enables access to features related to infrastructure such as packet data Figure 16 Trunked Mode Operation 3 1 1 Entering TMO Mode Procedure 1 Perform one of the following actions From the home screen press Options From the home screen press the Menu key Select Networks 2 From the home screen press the Menu OK key 3 Select Networks 4...

Page 55: ...ming one One of the following occurs Your radio is forced to end the current group call and automatically join the incoming one Your radio displays incoming group call screen with options Join ends current Group Call and starts the incoming one End cancels the incoming Group Call 3 1 5 D PTT Preempt Group Call NOTICE This is a Software Selling Feature The D PTT Preempt Group Call allows superiors ...

Page 56: ...e and displays a message Talkgroup list updated If enabled by your service provider your radio displays all added and deleted talkgroup list When your service provider deletes de assigns the currently selected talkgroup depending on the settings your radio can perform one of the following actions Enter the No Group state your radio does not attach to any talkgroup automatically Attach to the last ...

Page 57: ...Calls Phone Calls allow you to call a landline telephone number or a cellular mobile phone number Private Automatic Branch Exchange PABX Calls allow you to call local office extension numbers NOTICE This feature is available only in Trunked Mode Operation TMO The Phone PABX Speed Dial feature allows you to dial a shortened number of up to three digits instead of the full number The Phone PABX Spee...

Page 58: ...xiting Local Site Trunking When the link with the central network controller is reestablished your radio exits Local Site Trunking and the following occurs Your radio plays an Exiting Local Site Trunking tone Any call in progress during Local Site Trunking is dropped Display icons and soft keys turn blue NOTICE Your service provider can turn on off all the visual and audio indications when you exi...

Page 59: ...the PTT button 3 3 4 D PTT Preempt Group Call NOTICE This is a Software Selling Feature The D PTT Preempt Group Call allows superiors to take over and speak in an ongoing group call by making preemptive priority calls NOTICE Your radio can only support either the D PTT Tone feature or D PTT Preempt Group Call feature at a time By pressing the PTT Push To Talk button twice you make a preemptive req...

Page 60: ... the first available gateway for that talkgroup Specific Your radio uses only the Gateway with the specified Gateway address for that talkgroup If your radio displays Selected Gateway None press Edit to enter the current gateway address Repeater Uses the first available repeater for that talkgroup GW Rep Uses the first available gateway or repeater for that talkgroup Automatic Uses the first avail...

Page 61: ...kgroup for Individual Calls your radio is not able to receive or initiate any group or broadcast calls with priority lower than Emergency When you have selected a Talkgroup for Individual Calls and press the PTT button to start a Group Call the radio Rejects the call Plays a tone Displays the Individual Calls Only message 3 3 8 Communication through Repeaters Radios that are out of range and canno...

Page 62: ...repeater A gateway or a repeater sends presence signals to radios If a radio receives presence signals it stays synchronized with the gateway or the repeater which sends the signals If a radio fails to receive a presence signal it does not immediately lose synchronization The radio waits for another successful presence for a time defined by your service provider This function ensures that communic...

Page 63: ...er to safety exists anymore for example when you leave the RF sensitive area you can deactivate the TXI Mode and the radio returns to standard operation You can deactivate the mode by selecting Menu Networks TXI Mode Deactivate pressing One Touch Button or implicitly when initiating an Emergency Call You can deactivate the mode by selecting Menu OK Networks TXI Mode Deactivate or implicitly when i...

Page 64: ...erminate Emergency Operations press and hold the Back key 3 5 1 Emergency Alarm The Emergency Alarm is a special status message Your radio sends the message in either TMO or DMO Your radio sends the message each time it enters Emergency Operation An audible tone sounds for a successfully sent message To resend the message press the Emergency button NOTICE During Hot Microphone transmission your ra...

Page 65: ... in TMO To do this press the Back key 3 5 2 2 Receiving Emergency Group Calls The radio receives an Emergency Group Call from a selected pre programmed group An appropriate tone status icon and red color of the display indicates an incoming call The radio receives an Emergency Group Call from a selected pre programmed group An appropriate tone and status icon indicates an incoming call 3 5 3 Non T...

Page 66: ...red 3 5 6 Emergency Hot Microphone The Hot Microphone allows you to talk without pressing the PTT button during Emergency Operation The transmission continues for a provisioned amount of time Pressing the PTT button before the Hot Microphone time expires ends the Hot Microphone operation Then normal PTT operation in Emergency group call takes over whereby the transmission is ongoing for the time t...

Page 67: ...ure allows you to trigger Emergency Mode by dialing a predefined number It initiates the same emergency services as when you use the Emergency button Your radio can store up to eight emergency numbers NOTICE If Emergency Mode is triggered by dialing an emergency number you can press the End key to exit Emergency Mode If Emergency Mode is triggered by dialing an emergency number you can press the B...

Page 68: ...ICE Press the End key if an Emergency Operation triggered by Emergency number not by Emergency button to exit the Emergency Operation 2 Press the Back key Your radio exits Emergency Operations MN004519A01 AK Chapter 3 Modes 68 ...

Page 69: ...em contains a further set of menu items repeat step 3 NOTICE You can use shortcuts to access frequently used items 4 Scroll to the required item using Navigation keys Press Menu OK to select If the menu item contains a further set of menu items repeat step 4 Use the Back key to return to the previous menu 4 2 Menu Icons The following icons make it easy to identify the menu items at first glance Ta...

Page 70: ... activate deactivate scanning and view scan list Browser Starts the WAP browser Man Down Allows you to activate the Man Down feature Security Lets you turn on off and verify security features and change passwords Setup Allows you to customize your radio Group Setup Contains additional menu items for Scanning Talkgroups features Favorites Contains shortcuts to frequently used talkgroups and contact...

Page 71: ...u OK key in the dialing editor invokes the dialing menu Depending on your operating mode and the type of call the following options are available in the dialing menu Call initiates a duplex call in Trunked Mode Operation TMO E2E If enabled this field allows you to enable or disable encryption Hook Method If enabled this field allows you to select the required call type and hook method for a privat...

Page 72: ...a Press and hold the Menu OK key b Select Call You hear a ringing tone until the called party answers the call 5 To end the call press the Back key 4 4 Messages The messages feature allows you to send and receive text messages A message can contain up to 1000 characters depending on your service provider settings Pressing the PTT button when a message is highlighted can cause one of the following ...

Page 73: ...SSI or ITSI is a unique and individual ID assigned to each radio GSSI in Dimetra is called Group ID or Talkgroup ID 10 Perform one of the following options If Then If the number of the recipient is dis played press and hold the Menu OK button If the number of the recipient is not dis played perform the following actions a Press and hold the Menu OK button b Select a contact from the contact list N...

Page 74: ...owing options Online User On Offline Usr 9 Select Send 10 Select one of the following options Private To choose the destination number from the contact list enter the private number or press abc Phone To choose the destination number from the contact list enter the phone number or press abc NOTICE Your service provider can enable sending a Store and Forward message to a talkgroup 11 Select one of ...

Page 75: ...ad The Consumed Delivery Report is requested and the recipi ent opens the message Message Failed The Delivery Report is requested and the recipient does not receive the message within the stipulated time Saves the Delivery Report and a copy of the message in the Outbox If the radio receives the Delivery Report after a longer period the radio saves the Delivery Report and a copy of the message in t...

Page 76: ... to use select one of the following options If Then If you do not require delivery reports select None If you require delivery reports when the recipient receives your messages select Received If you require delivery reports when the recipient reads your messages select Consumed If you require delivery reports when the recipient receives and reads your mes sages select Both 4 4 2 Inbox The inbox f...

Page 77: ...Unread New Encrypted and Protected Mes sage Read Old Encrypted and Protected Message 4 4 2 1 Receiving New Messages When you receive a new message your radio displays the New Message icon an animation and plays a tone to indicate the new message When you receive a new message your radio displays the New Message icon You can view the new message in the Inbox folder Procedure Select one of the follo...

Page 78: ...ubmenus perform one of the following actions If Then If you want to save the message as a template perform the following actions a Select Store b Change the default name of the template and press OK If you want to delete the message perform the following actions a Select Delete b To confirm select Yes If you want to delete all the messages in the inbox or outbox perform the following actions a Sel...

Page 79: ...ferent recipient perform the following actions a Select Forward and edit the text b To send perform one of the following op tions Select Send Press the PTT button Press the Send key c To send press and hold the Menu OK button and then select Send If you want to refresh the list of messag es to display new messages select Refresh If you want to display the date and time of the message when it is in...

Page 80: ...r feature is enabled by your service provider You can return a voice call to the sender of a message or to any number that is embedded in the message text Procedure 1 From the home screen press the Menu key 2 From the home screen press the Menu OK key 3 Select Messages Inbox 4 Highlight the required message and select Read 5 Select the required message 6 Press the PTT button The radio displays a l...

Page 81: ...creen press the Menu OK key 3 Select Messages Inbox 4 Select the required message and press the PTT button 4 4 3 Outbox The outbox stores up to 100 sent messages that are arranged chronologically Table 24 Outbox Icons Icon Description Delivery in Progress Delivery Accomplished Delivery Failed Successful Outgoing Message Failed Outgoing Message Protected Message Delivery in Progress Protected Messa...

Page 82: ...ed Message Delivery Ac complished Encrypted and Protected Message Delivery Failed 4 4 3 1 Opening the Outbox Procedure 1 From the home screen press the Menu key 2 Select Messages Outbox The radio displays the status of the outbox for a few seconds if any No Messages Outbox Full This status is displayed if it is enabled by your service provider 4 4 4 Call Out CO Box CO Box contains incoming and out...

Page 83: ...o Call Out Messages When a Call Out message is received and acknowledgment is required you can response to the message Prerequisites A Call Out prompt with user receipt pops up on your radio display Procedure 1 Select one of the following options Accept Standby Reject Messages Exit NOTICE Exit is only available after you have responded to the prompt with Accept or Standby Selecting Accept Standby ...

Page 84: ...key 8 Highlight the required template name and press Send 9 Perform one of the following actions If Then If you want to send the message to a talkgroup select the required talkgroup from the Talk Group List If you want to send the message to an address in your contact list perform the following actions a Press abc b Select the name of the recipient If you want to send the message to a contact or t...

Page 85: ... b Edit the template name and press OK 4 4 6 Predefined Templates Predefined message templates are programmed into your radio You are allowed to perform limited edit operations on the predefined template You can send it but you cannot store the edited template or erase it from the predefined template list 4 4 6 1 Viewing Predefined Templates Procedure 1 From the home screen press the Menu key 2 Fr...

Page 86: ...send the message 4 4 7 Status Messages The radio allows you to send two types of status messages statuses and targeted statuses Your service provider determines which type is enabled on the radio Statuses can be sent either to a selected talkgroup or to a private number programmed by your service provider Targeted statuses can be sent to any talkgroup defined for the radio or to any private number...

Page 87: ...e required status message 6 Press the Menu OK key and select Send 4 4 7 3 Targeted Status Messages The Targeted Status Messages feature enables sending status messages to addresses that can be selected by the user By default targeted status messages can be sent to private or talkgroup addresses Your service provider can restrict valid addresses to numbers stored in Contacts NOTICE This feature is ...

Page 88: ...sing the radio menu For service provider configured additional addresses your service provider can disable the editing and deletion of the additional addresses You can define up to 30 additional addresses 4 4 8 1 Enabling or Disabling Additional Address Procedure 1 From the home screen press the Menu key 2 From the home screen press the Menu OK key 3 Select Messages Add Address Enable 4 Select Mes...

Page 89: ...fferentiated by the Contact Type icons see Table 27 Contact Types on page 90 for the icon types 4 5 1 Dialing through the Favorite Contacts List Procedure 1 From the home screen press the Menu OK key 2 Select My Contacts 3 To highlight the required contact use Up and Down Navigation keys NOTICE The type icon in front of the contact denotes the contact number type 4 To initiate a simplex call press...

Page 90: ...s the default Speed Dial number You can accept or change it Simplex Private only Shows the hook method for simplex calls Duplex Private only Shows the hook method for duplex calls 4 6 1 Dialing through the Contact List Procedure 1 From the home screen press Contacts key 2 From the home screen press the Menu OK key 3 Select Contacts 4 To highlight the required contact use Up and Down Navigation key...

Page 91: ...the Talkgroup Selector button to scroll through the talkgroups of selected folder 4 To change to another folder press the button on the RCU Select the required folder and press the button on the RCU 4 7 2 Changing the Talkgroup Folders using RCU Procedure 1 Press the button on the RCU 2 Select the required folder and press the button on the RCU 4 7 3 Setting Extended Talkgroup Folders This menu co...

Page 92: ...lect BT Settings 5 Select one of the following options Bluetooth enables disables Bluetooth Name edits the name of your radio This name is visible to other remote devices Discoverable defines how long the radio remains discoverable Discoverable enables disables radio discoverable Indications enables disables audible indications played by the radio during Bluetooth actions Add Device search for dis...

Page 93: ... to other icons with higher priority being displayed in the same icon slot NOTICE Your service provider may configure the radio to automatically disable Bluetooth after entering the home mode The home mode is a state in which all the following conditions are met the radio is not in the Discoverable Mode all active remote devices are disconnected including file transfer and scanning for remote devi...

Page 94: ...isites Only pre approved sensor devices can be used The service provider is responsible for configuring the radio to work with specific devices See Add Bluetooth Devices on page 117 Procedure 1 From the home screen press the Menu key 2 From the home screen press the Menu OK key 3 Select Bluetooth Devices 4 Select BT Devices 5 Highlight the required device and press Menu OK Select Connect Disconnec...

Page 95: ...evel received from the device NOTICE Only apply to low energy devices that supports battery service Delete deletes the device from the paired devices lists 4 8 5 Disconnecting All Devices When and where to use To disconnect all remote devices connected to your radio Procedure 1 From the home screen press the Menu key 2 From the home screen press the Menu OK key 3 Select Bluetooth Disconnect All 4 ...

Page 96: ...Viewing Detected Beacons Prerequisites Turn on Indoor Location If Indoor Location is turned off the screen displays Service Restricted Procedure 1 From the home screen press the Menu key 2 From the home screen press the Menu OK key 3 Select Bluetooth Indoor Location 4 Select BT Settings Indoor Loc 5 Select Beacons Found 6 Select the preferred beacon The screen displays details of the beacon 4 8 7 ...

Page 97: ...e manually The radio is now able to notify the dispatcher when the status of the firearm device changes If configured the location using GNSS of the radio is reported as well Once a firearm sensor device is connected it can be managed from the Devices menu 7 To disconnect a firearm sensor device go to the Devices menu and follow the normal device management procedure 4 9 Man Down NOTICE This is a ...

Page 98: ... Activating Talkgroup Scanning Prerequisites Talkgroup scanning must be enabled When and where to use If you want to monitor any TMO Group Call in the defined talkgroup list Procedure 1 From the home screen press the Menu OK key 2 Select Scanning Select List 3 Select the required Scan List and press Menu OK 4 Select Select and press Menu OK Your radio is scanning on the predefined scan list 4 10 3...

Page 99: ...firmation of the cleared Scan List 4 10 6 Adding Group to Scan List When and where to use Adding a talkgroup to the Scan List Procedure 1 From the home screen press the Menu OK key 2 Select Scanning Select List Scan List Add Group Your radio displays talkgroup folders 3 Select the required folder and press Menu OK to view the talkgroups available 4 Select the required talkgroup and press Menu OK t...

Page 100: ...code in order to protect devices from unauthorized access If you are unable to unlock the radio you can only send or receive Emergency Calls and adjust the volume level with the Rotary Knob NOTICE If the radio uses a BSI PIN code and you are unable to unlock the radio you cannot take any action 4 11 1 1 Protecting the Radio with a PIN Code Procedure 1 From the home screen press the Menu key 2 From...

Page 101: ...rm one of the following actions Press Menu 2 To lock press Menu and select Security Keylock Setup Lock Keypad 3 To lock press Menu OK and select Security Keylock Setup Lock Keypad 4 To unlock perform one of the following actions If the display is turned on and the buttons are active press Back Up Menu OK If the display is turned off press the Power button to wake the display press the Menu OK butt...

Page 102: ...emoved Removing the battery during this period may lead to radio malfunction Prerequisites Ensure that the user key deletion is enabled in the codeplug Procedure 1 Press 0 0 2 Press OK Power Power Down Down Power Power Up Up Encryption and or Authentication keys are deleted The radio enters Temporary Disable state and the service provider must manually restore it 4 11 4 K Validity Key K is a secre...

Page 103: ...O SCK Your service provider can enable SCKs in TMO The SCKs used in TMO are called TMSCKs 4 11 5 1 1 Verifying TMSCK Validity When and where to use To ensure that the TMSCKs in the radio are valid and can be used for the air interface encryption Procedure 1 From the home screen press the Menu key 2 From the home screen press the Menu OK key 3 Select Security TMSCK Validity The radio displays TMSCK...

Page 104: ...rate This sub menu allows you to determine if your radio vibrates or rings or vibrates and then rings when receiving a call NOTICE The vibration when pressing the capacitive Touch User Interface known as Haptic Feedback is enabled by default and not controlled by this menu 4 12 1 1 Setting Default Vibrate Procedure 1 From the home screen press the Menu OK key 2 Select Setup Vibrate 3 Select one of...

Page 105: ... desired language 4 12 4 Tones This field sets the volume level for the tones set This field allows you to activate or deactivate the tones set NOTICE The radio has two tone packs Classic Tones default and New Tones Your service provider decides which tone pack is enabled 4 12 4 1 All Tones You can activate deactivate all tones 4 12 4 1 1 Setting All Tones Procedure 1 From the home screen press th...

Page 106: ...ons D PTT Mode Activates deactivates D PTT tone Tone Style Indicates how many times the D PTT tone is played 4 12 5 Time and Date This sub menu controls the displayed time and date on the home screen NOTICE If the Home Display Text Message feature is enabled Home Mode Display Text may cover time and date depending on the Configurable Idle Screen settings Infrastructure synchronizes the time and da...

Page 107: ...er time offset using Navigation keys NOTICE You can adjust the offset value with 15 minute steps up to 14 hours ahead or behind To set the next value press Menu OK To go back to the previous value press Back NOTICE You can adjust the offset value with 15 minute steps up to 14 hours ahead or behind 6 Press Done 4 12 5 4 Setting Automatic Updates for the Time and Date Procedure 1 From the home scree...

Page 108: ...IMPORTANT Do not connect RSMs to both connectors at the same time To ensure correct connection do not press any RSM buttons when connecting the RSM to the radio NOTICE To ensure proper connection of the audio accessory fully insert the audio connector into the bottom connector of the radio Ensure that the thumbscrews are fully fastened before powering on the radio To resolve connection issues caus...

Page 109: ...ved but not answered or rejected Each list of calls may contain up to 50 numbers the most recent call being at the top of the list If the number of a recent call is stored in the contact list the name associated with the number appears in the recent calls list A number dialed more than once appears only once in the list NOTICE Calls missed in TXI mode are stored and can be viewed 4 14 1 Viewing Re...

Page 110: ... Calls menu item 5 Highlight the required call and press PTT button for private calls or press Send key for phone call NOTICE Phone calls are only available in TMO Mode 6 Highlight the required call and press Menu OK 7 Highlight Call and press PTT button for private calls or press Send key for phone call NOTICE Phone calls are only available in TMO Mode 4 14 3 Deleting Recent Calls Procedure 1 Fro...

Page 111: ... possible to switch from Direct Mode to Trunked Mode NOTICE If the radio is in TXI Mode it is not possible to switch from Direct Mode to Trunked Mode or Repeater Mode TG Net Sel Selects one or multiple networks determined by the selected talkgroup 4 16 Crypto Menu This sub menu allows you to manage SIM card based End to End Encryption The End to End Encryption is used for Encryption of voice trans...

Page 112: ...M card enabled This feature is only available for MicroSD card enabled radio Ensure that the CRYPTR Micro card is inserted in the radio The radio is not in an active call You cannot press the PTT button See CRYPTR Micro End to End Encryption on page 121 Procedure 1 From the home screen press Menu Crypto Menu Crypto Function 2 Select Encryption On to enable or Encryption Off to disable encryption Y...

Page 113: ... When and where to use The Show OPTA menu is used to view Operational Tactical Address OPTA that provides supplementary information about the organization and operational role of a radio Procedure 1 From the home screen press the Menu key 2 From the home screen press the Menu OK key 3 Select Crypto Menu Show OPTA 4 16 6 Starting Crypto Registration Prerequisites Ensure that your radio is not in an...

Page 114: ...ng DMO Encryption Mode Procedure 1 From the home screen press the Menu key 2 From the home screen press the Menu OK key 3 Select Crypto Menu DMO Encr Mode 4 Enable the required mode by selecting one of the following options For crypto mode bit 1 select DMO 1 For crypto mode bit 2 select DMO 2 MN004519A01 AK Chapter 4 Main Menu 114 ...

Page 115: ...iring devices thus protecting you against recording and passive eavesdropping One radio can be connected with up to seven devices at the same time The usable range may be reduced when you connect the radio with devices that support more limited ranges or if physical obstacles such as walls appear between devices Five separate Bluetooth features available Bluetooth Audio includes Bluetooth Audio an...

Page 116: ...le in the Covert Solution as Covert Solution has a higher priority Transmit Inhibit Mode TXI Bluetooth does not work in the Transmit Inhibit Mode When the radio enters the TXI while Bluetooth is enabled all remote devices are disconnected and Bluetooth is disabled After leaving the TXI Bluetooth is enabled again if it was previously turned on Transmit Inhibit Mode TXI Repeater Mode Bluetooth does ...

Page 117: ...connect your radio with Bluetooth Low Energy BTLE devices BTLE devices are various types of sensors the radio can be paired with using Bluetooth for example gas or heart rate sensors To pair the radio with a sensor move the radio close to a sensor and press and hold the One Touch Button A tone indicates successful pairing and connection After the connection the radio collects information from the ...

Page 118: ...ss until the timer expires The time stamp on the Call Out alert indicates the time and date when the Call Out is received To read an entire Call Out message scroll down the screen by pressing the Down Navigation key The length of the message is indicated by the vertical bar on the left of the screen Figure 20 Call Out Message Call Out 121 Severity 1 Test Group Cat on a tree Accept Reject NOTICE Me...

Page 119: ...To initiate this type of Call Out press a One Touch key predefined by your service provider It can be cleared manually NOTICE Fallback is only possible when the radio is in Local Site Trunking Test Call Out A special Call Out alert that is sent by the dispatcher to test this feature On receiving the Test Call Out the radio plays a tone and displays Test Call Out To respond and clear the alert pres...

Page 120: ...sage Depending on the settings configured by your service provider you are able to respond to a Call Out by Dependent on text control Free text or Call Out templates Free text Type a response Pre coded message Select from a list of predefined replies 5 4 Collaborative Messaging This feature allows external device to send receive message when the radio application is enabled It is mutually exclusiv...

Page 121: ... from GNSS satellites orbiting the Earth to determine the approximate geographical location of your radio The Global Positioning System GPS Location Service feature uses information from GPS satellites orbiting the Earth to determine the approximate geographical location of your radio The GNSS Location Service availability accuracy and the position calculation time vary depending on the environmen...

Page 122: ...on most probably near to your actual location Therefore in any emergency situation always report your location to your dispatcher Where adequate signals from multiple satellites are available your GPS Location Service feature provides a location most probably near to your actual location The radio can be triggered to send Location Reports in various circumstances for example Upon a request Enterin...

Page 123: ...ll until your radio is finished determining your location Moving your radio at a walking pace while your radio is calculating your approximate location may substantially decrease GPS performance This feature works best where there is nothing between your radio and a large amount of open sky To maximize the ability of your radio to determine a location fix avoid closed space tall buildings and foli...

Page 124: ...5 7 Individual Call Individual call is a point to point call between two TETRA radios The available individual calls are Private Call Phone Call Private Automatic Branch Exchange PABX Call 5 7 1 Private Call Private call also called point to point call enables communication between two individuals No other radio can hear the conversation This call type can be carried out in two ways Duplex Call Th...

Page 125: ...s the Federal Office for Information Security of Germany BSI feature only Table 29 Interactions between Radios with and without SIM Cards Transmission Type Transmitting Ra dio Receiving Radio Result Private Call SIM card No SIM card The call is not visible for the receiving radio The transmit ting radio displays Called Party Clear Only Private Call No SIM card SIM card The Warning clear call notif...

Page 126: ... inoperable After a Permanent Disable your service provider cannot enable your radio It is recommended to Permanent Disable your radio only when you do not expect to recover it If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola Solutions 5 10 Terminal Temporary Disable or Enable Your radio is provided with a feature that allows your service provider to...

Page 127: ...s status from out of range to in service The radio returns to the home network Toggling between TMO and DMO modes System Error Examples The radio changes its status from in service to out of range Call disconnected General Notification Examples Entering Local Site Trunking Entering Transmit Inhibit Mode Talk Permit The radio user is allowed to transmit after pressing the PTT button Emergency Emerg...

Page 128: ...yed on the initiating phone when Private Call is being set up Ringtone 1 Ringtone 2 Ringtone 3 Ringtone 4 Ringtone 5 Simplex Volume Set Played when adjusting simplex volume Duplex Volume Set Played when adjusting duplex volume MN004519A01 AK Appendix A Tones 128 ...

Page 129: ...inking red Connecting to the network Switching modes from DMO to TMO Solid orange Radio is powering up Transmit inhibit in service Channel busy in DMO Radio interference in DMO Incoming Short Data Service SDS that is unread Blinking orange Incoming call No indication Radio powered down Radio in Covert Mode Radio in Covert Solution Table 32 Battery Charging LED Indications Indication Status Solid g...

Page 130: ... on the radio blinking green LED on the multi unit charger solid green When you charge your radio in a multi unit charger the LED Power Indicator of the radio indicates the charge status of the battery If you insert a radio with a deeply discharged battery into the multi unit charger the LED on the radio shows blinking red indicating a charging error Resolve this error by reinserting the radio MN0...

Page 131: ...decrypting a message or call Emergency In Use Wait For Mic The Hot Microphone feature is active but the channel transmit grant has been given to another Emergency call on the same talkgroup Your radio microphone is not ac tive during this time but it automatically tries to regain talk permit after a predetermined time Emgcy Mic Ended The Hot Microphone timer automatically expired or you pressed th...

Page 132: ...and data services are blocked List Empty There are no programmed entries in the scrolling list Type the entry List Not Attached All talkgroups in the scan list are not attached List Partially Attached The scan list is active but not all talkgroups are attached to it Message Delivered Indicates mail successfully delivered Message Failed Indicates mail delivery failure New Delivery Status You have r...

Page 133: ...or turned off Please try again later Please Try Again You could not call Please Wait Connecting A message during startup Reception of file failed A file sent via Bluetooth to your radio could not be received due to a connection problem Registration Failure Your radio could not register within the system Please try again later Repeater available Your radio has connected to a repeater Repeater not a...

Page 134: ...t be defined in the system Please try another group Warning SD card not format ted correctly The microSD card installed in your radio is not formatted correctly To format it contact your service provider Warning Space for less than 10 picture signatures left Radio internal memory is running out of space and no more than 10 Digital Fingerprints can be saved Not enough space to store picture signatu...

Page 135: ...g Temperature If during charging the temperature is out of range the battery might not be fully charged since the charging is temporarily stopped until the temperature becomes suitable The temperature range of battery operation is from 0 C to 45 C in charger mode D 3 Additional Battery Warnings Cautions To prevent injury do not allow metal objects to touch the battery contacts Do not disassemble D...

Page 136: ...dio and ensure that it is dust free use a moistened or antistatic lint free cloth to clean the battery cover seal and housing sealing surface D 4 1 Preventive Maintenance Keeping Your Radio Dry If your radio is submerged in water shake off excess water and dry the radio with a towel Take extra care when removing water trapped in the crevices and battery cover latch area of the radio especially are...

Page 137: ...e radio are engineered to provide a reliable interconnection To maintain optimal performance of the contact interface Motorola Solutions recommends inspecting and cleaning the contacts every six months or before radio programming Use a lint free swab applied with isopropyl alcohol 100 by volume to wipe or remove any dirt or foreign material from the contact pads You can also clean and protect the ...

Page 138: ...nt cleaner wipe the contacts with lint free swabs to remove any dirt or foreign material Then clean the bottom connector contact as per the instructions from the DeoxIT GOLD manufacturer MN004519A01 AK Appendix D Maintenance 138 ...

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Motorola ST7500, Feature User Manual

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