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Motorola PEEKABOO, User Manual

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Motorola PEEKABOO User Manual Download Page 24

24

Help

Account

What do I do if I 

forgot my pass-

word?

Click on the “Forgot Pass-

word” link on https://app.hub-

bleconnected.com/ #lostpass-

word OR on your Android™ 

or iOS application. An email 

will be sent to your registered 

email address.

Account

I am unable to re-

ceive a new pass-

word although 

I have used the 

“Forgot password” 

option.

1.  The e-mail might have 

been sent to your Junk 

Mail Folder. Please check 

your Junk Mail Folder.

2.  There might be a delay in 

getting your e-mail. Please 

wait a few minutes and re-

fresh your email account.

Connec-

tivity 

Issues

I get a message: 

We are having 

problems access-

ing your camera. 

This could be due 

to lack of internet 

connection. Please 

wait and try again 

later.

1.  Please try again in a few 

minutes.This could be 

because of any issue with 

your internet connection.

2.  If the problem remains, 

please restart your Cam-

era to check if this fixes 

the problem.

3.  Please restart your Wire-

less Router.

Summary of Contents for PEEKABOO

Page 1: ...ide are subject to modifications without prior notice MODELS PEEKABOO PEEKABOO 2 PEEKABOO 3 PEEKABOO 4 PEEKABOO W PEEKABOO W2 PEEKABOO W3 PEEKABOO W4 PEEKABOO TWIN PEEKABOO TWIN 2 PEEKABOO TWIN 3 PEEKABOO TWIN 4 PEEKABOO TWIN W PEEKABOO TWIN W2 PEEKABOO TWIN W3 PEEKABOO TWIN W4 ...

Page 2: ...inal dated sales receipt for your records For warranty service of your Motorola product you will need to provide a copy of your dated sales receipt to confirm warranty status Registration is not required for warranty coverage For product related questions please call Live Chat motorolastore support en Email support motorolastore com This User s Guide has all the information you need to make the mo...

Page 3: ...ce with this product Keep the Wi Fi Camera Unit away from these types of products or turn them off if they appear to be causing interference Always ensure that you have a good Wi Fi connection available 1 Light Sensor for night mode detection 2 Power Status indicator 3 Microphone 4 Camera Lens 5 Infrared LEDs for night vision 6 Speaker 7 Micro USB socket 8 PAIR Button 9 SD Card slot 4 5 1 3 2 9 6 ...

Page 4: ...id device 9 3 2 4 Add the Camera to your account 10 3 3 User Account and Camera Setup on iPhone iPad 14 3 3 1 Power ON and Connect the Camera 14 3 3 2 Download Hubble for Motorola Monitors App 14 3 3 3 Run Hubble for Motorola Monitors App on iPhone iPad 14 3 3 4 Add the Camera to your account 15 4 Camera Functions 19 4 1 Connecting the Camera Unit to power 19 4 2 Overview of the Features on Hubble...

Page 5: ...ldren s reach Never use extension cords with AC Adapters Only use the AC Adapters provided Keep away from Pets As with any electrical device supervision of your pet s usage should be exercised until your pet is acclimated to the product If your pet is prone to chewing we strongly recommend you keep this and all other electrical devices out of its reach Wi Fi CAMERA UNIT SET UP USE Place the Wi Fi ...

Page 6: ...ble adult supervision Keep this User Guide for future reference Do not place the Wi Fi Camera Unit or cords in the cot or within reach of the baby the unit should be at least 1 metre away Keep the cords out of reach of children Do not cover the Wi Fi Camera Unit with a towel or blanket Test the Wi Fi Camera Unit and all its functions so that you are familiar with it prior to use Do not use the Wi ...

Page 7: ...refox 18 0 Adobe Flash Player 15 0 Android System Version 4 4 2 or above iPhone iPad iOS Version 9 0 or above High Speed Wi Fi Internet At least 0 6 Mbps upload bandwidth per camera you can test your internet speed on this site http www speedtest net If using a MicroSD Card it can be up to 32 GB and must be speed class 6 above for best video quality ...

Page 8: ...he Wi Fi router with which you want to connect Make sure the password of the router is available for entering during the in app setup process Status of LED Indication Pair Setup state LED cycles from Blue to Red Unconnected state LED is Red and Flashing Connected state LED is Blue and always on Live Streaming LED is Blue and Flashing Note You can only setup via a compatible smartphone or tablet an...

Page 9: ... a voice prompt Your camera is now starting This will take approximately 30 seconds The Camera s Red LED Flashes after the Camera has finished booting 3 2 2 Download Hubble for Motorola Monitors App Go to Google Play Store to search for Hubble for Motorola Monitors Download Hubble for Motorola Monitors App from Google Play Store and install it on your Android device 3 2 3 Run Hubble for Motorola M...

Page 10: ...evices Note If you already have a Hubble App account please select Already have an Account to go to the next step A1 3 2 4 Add the Camera to your account Tap on the lower right corner of the screen to add camera Picture A2 A2a A2 A2a ...

Page 11: ... appear on the screen Pictures A3 A3a A3 A3a If you have not already done so plug in and switch on the camera and wait for a couple of minutes for it to warm up Select your camera from the list in the App The following setup instructions will appear on the screen Picture A4 A4a A4 A4a ...

Page 12: ...beep tone followed by a voice prompt indicating that the Camera is ready for pairing The LED will flash Red Blue Pair the device Tap Continue Pictures A5 The App will automatically search for your Camera select your Camera from the list of networks as shown in the pictures A6 below Pictures A6 A7 The LED on the camera will cycle from Red to Blue A5 A6 A7 ...

Page 13: ...enter your password and then tap Submit Pictures A8 A9 A10 A8 A9 A10 It will take a few minutes for the Camera to connect to the Wi Fi network before showing the connection status Pictures A11 If connection fails please tap Retry and repeat the steps starting from 3 2 4 A11 ...

Page 14: ...l hear a voice prompt Your camera is now starting This will take approximately 30 seconds The Camera s Red LED Flashes after the Camera has finished booting 3 3 2 Download Hubble for Motorola Monitors App Go to App Store to search for Hubble for Motorola Monitors Download Hubble for Motorola Monitors App and install it on your iPhone iPad 3 3 3 Run Hubble for Motorola Monitors App on iPhone iPad E...

Page 15: ...ices Note If you already have a Hubble App account please select Already have an Account to go to the next step Picture i1 i1 3 3 4 Add the Camera to your account Tap on the lower right corner of the screen to add camera Picture i2 i2a i2 i2a ...

Page 16: ... on the screen Pictures i3 i3a i3 i3a If you have not already done so plug in and switch on the camera and wait for a couple of minutes for it to warm up Select your camera from the list in the App The following setup instructions will appear on the screen Picture i4 i4a i5 i4 i4a i5 ...

Page 17: ... followed by a voice prompt indicating that the Camera is ready for pairing The LED will flash Red Blue Pair the device Go to Settings Wi Fi menu on your iPhone iPad Picture i5a Select your Camera from the list of networks Picture i6 Return to the Hubble app to resume setup and press Next Picture i7 Your device will detect available networks Picture i8 i5a i6 i7 i8 ...

Page 18: ... i9 Enter your Wi Fi password and tap OK Picture i10 i9 i10 It will take a few minutes for the Camera Unit to connect to the Wi Fi network before showing the connection status Select what your camera will be used for Picture i11 Give your camera a name Picture i12 i11 i12 ...

Page 19: ...Overview of the Features on Hubble App Event History Tap Event History to access the video record list that is triggered by Motion or Sound detection Delete Events Tap to delete selected event s Photo Video Take a photo or record a video from your Camera Tap the Video icon to activate Video function Tap and hold the red button to start recording and release to stop Tap the Camera icon to switch to...

Page 20: ... Speaker Tap to toggle speaker on or off Setting You can change the Camera settings by tapping on the Settings icon Add Camera Enter Add Camera procedures SD card Store Photos and Videos Night Light is ON Night Light Brightness Control with 3 levels of selection Night Light Colour Control with 7 colour options Night Light Colour Loop with 7 colours Temperature scale select o C o F Readings display...

Page 21: ...hen click Login if you have already created an account Click on the Camera list paired in your account via Android device or iPhone iPad and the Camera view will appear on screen You can easily stay connected with your favorite people places and pets with live video streaming On the website you can change the Settings by following the Menu instructions ...

Page 22: ...camera by unplugging the power supply from the electrical socket 2 Press and hold the PAIR button then plug the powers supply back into the electrical socket 3 Release the PAIR button after approximately 8 seconds and wait for the Camera Unit to complete an internal reset procedure The Red LED will begin to flash when the Camera Unit is reset successfully 4 You can add your Camera again by followi...

Page 23: ...ings If necessary reconnect your Wi Fi Ensure the Wi Fi Camera Unit is switched ON Wait a few minutes to connect to the Wi Fi system If you forget your password If you do not remember your password tap Forgot password and submit your e mail address A new password will be sent to your e mail address immediately Troubleshooting for Wi Fi Internet Viewing Category Problem Description Er ror Solution ...

Page 24: ...t to your Junk Mail Folder Please check your Junk Mail Folder 2 There might be a delay in getting your e mail Please wait a few minutes and re fresh your email account Connec tivity Issues I get a message We are having problems access ing your camera This could be due to lack of internet connection Please wait and try again later 1 Please try again in a few minutes This could be because of any iss...

Page 25: ... threshold is not right You can Adjust Sound Sensi tivity to trigger notifications under Camera Setting menu Setting Up While I am adding a new Camera to my account I am not able to find any Cameras to add If you are trying to add a Camera which has previously been added into your account or another account you will first have to reset the Camera This can be done by following the re setting proced...

Page 26: ...am not able to access my Camera Please check if the Camera is within Wi Fi range Please try to move the Camera closer to the router for better Wi Fi connectivity and try again Setting Up During setup on devices for An droid and iOS I am not able to find my Camera during the last step and the setup fails Please reset the Camera to setup mode and try again Press and hold the PAIR but ton on the back...

Page 27: ... Please upgrade your firmware This takes around 5 minutes We push upgrades from time to time to improve the Camera features General Which platforms are supported for accessing my Camera Minimum requirement Windows 7 Java browser plug in needed Mac OS version 10 7 Chrome version 24 Internet Explorer version 9 Safari version 6 Java version 7 Firefox version 18 0 Adobe Flash Player 15 0 Android 4 4 2...

Page 28: ...ote Camera You may be using 3G 4G or 4G LTE or a Wi Fi connection outside of your home General How do I down load the App for Android and iOS devices Android Open the Google Play Store on your Android device Select Search Type in Hubble for Motorola Monitors The results will show the Hubble App Select to install it iOS Device Open the App StoreTM Select Search Type in Hubble for Motorola Monitors ...

Page 29: ...ers can access the Camera at one time If you are accessing in Local Mode two users are support ed after two users all stream ing will go through the remote server This allows for unlim ited user access to a single Camera at one time Connec tivity issues I found interfer ence caused by my other webcam devices Video streaming performance is related to internet band width especially if you have 2 or ...

Page 30: ...t Product or certified accessory Accessory sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below This Warranty is your exclusive warranty and is not transferable THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS THAT VARY BY STATE PROVINCE OR COUNTRY FOR CONSUMERS ...

Page 31: ...ITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED IN NO EVENT SHALL MOTOROLA OR BINATONE BE LIABLE WHETHER IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOS...

Page 32: ...ects or damage that result from a improper operation storage misuse or abuse accident or neglect such as physical damage cracks scratches etc to the surface of the product resulting from misuse b contact with liquid water rain extreme humidity or heavy perspiration sand dirt or the like extreme heat or food c use of the Products or Accessories for commercial purposes or subjecting the Product or A...

Page 33: ...Information To obtain service or information please call Live Chat motorolastore support en Email support motorolastore com You will receive instructions on how to ship the Products or Accessories at your expense and risk to a BINATONE Authorized Repair Center To obtain service you must include a the Product or Accessory b the original proof of purchase receipt which includes the date place and se...

Page 34: ...If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit differ...

Page 35: ... including interference that may cause undesired operation of the device The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met This product meets the applicable Industry Canada technical specifications Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploita...

Page 36: ...oncerned including their publication references applicable to this product Conformity to the essential requirements of the legislation s have been demonstrated by using the following standards see item 04 a simplified summary of used standards specifications should go here Health and Safety Art 3 1 a EN 62311 2008 EN 62368 1 2014 A11 2017 EMC Art 3 1 b EN 301 489 1 V2 2 1 Draft EN 301 489 17 V3 2 ...

Page 37: ... 11 b g n Image sensor Colour CMOS 1M Pixels Lens f 2 80mm F 2 5 IR LED 8 pcs Power Adapter Shenzhen YWK Electronics Co Ltd YWK AD050100 B UK plug YWK AD050100 E EU plug Input 100 240V 50 60Hz 0 3A Output 5 0V 1 0A 5 0W Maximum RF Output Power 20dBm Memory card Micro SD type up to 32 GB Class 6 above ...

Page 38: ... LLC and are used under license Apple logo and Safari are trademarks of Apple Inc registered in the U S and other countries App Store is a service mark of Apple Inc Google Play Android and Chrome are trademarks of Google Inc Wi Fi is a trademark of the Wi Fi Alliance All other trademarks are the property of their respective owners 2020 Motorola Mobility LLC All rights reserved US_EN Version 2 0 Pr...

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