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49

Index

A

adjusting

volume............................ 25 

audio

muting ............................ 25 
privacy............................ 25 
volume control .......... 17, 25 

B

bandwidth profile 

changing......................... 36 

battery pack ......................... 12 

charging ......................... 12 
installation ...................... 12 
power level ..................... 18 
safety instructions........... 10 

C

Call Logs 

adding to phonebook...... 34 
deleting........................... 33 
reviewing ........................ 33 

Caller ID....................16, 18, 19 
calls

making............................ 21 
receiving......................... 22 

camera................................. 17 
cautions ............................... 10
charging indicator ................ 13 
connecting Ojo 

in a network .................... 35 
to a DSL modem ............ 36 
using Homeplug™.......... 35 

controls

handset .......................... 17 
Ojo.................................. 17 

conventional calls .......... 11, 22 
copyright information.............. 2 

D

DSL service .................... 11, 36 

F

FCC information .....................6 

H

handset........................... 11, 17 

charging .......................... 12
controls ........................... 17 

Homeplug™ ......................... 35 

I

illumination ........................... 12
installation ............................ 10 
interference ............................7 
IP address 

changing ......................... 37 

K

keypad.................................. 17 

L

lens cover ............................. 26 
lighting .................................. 12 
location ................................. 12

M

microphone........................... 17 
muting audio................... 24, 25 

N

navigation keys..................... 18 

O

Ojo

caring for......................... 35 

Summary of Contents for Ojo

Page 1: ...User s Guide Personal Video Phone ...

Page 2: ...ldGate assumes no responsibility for errors or omissions and no liability for damages caused by the use of the information in this guide WorldGate and the Ojo logo are trademarks and service marks of WorldGate Service Inc Motorola and the stylized M logo are registered in the U S Patent Office All other trademarked products mentioned in this document are the sole property of their respective owner...

Page 3: ...he Contents 11 Choosing a Location 12 Installing the Battery Pack 12 Charging the Handset 13 Connecting Ojo 14 Registering Ojo and Establishing an Ojo Account 17 Setting the Correct Time Zone 18 Ojo Controls and Screens 19 Ojo without Cordless Handset 19 Cordless Handset 19 Screens 20 Navigation Keys 20 Setting Up Ojo 21 Customizing Ojo 21 Setting the Ring Tone 21 Setting the Ring Volume 22 Settin...

Page 4: ...the Phonebook 34 Call Logs 35 Reviewing the Calls Received or Calls Dialed Logs 35 Placing a Call from the Calls Received or Calls Dialed Log 35 Deleting a Call from a Call Log 35 Adding a Name to Your Phonebook from a Call Log 36 Appendix 1 Caring for Ojo 37 Appendix 2 Network Installation 37 Appendix 3 Startup Connections 40 Changing Bandwidth Profile and Internet Settings 40 Changing Bandwidth ...

Page 5: ...ned to be your primary phone It handles video and conventional telephone calls Ojo is easy to use with simple on screen instructions and prompts Because privacy is a concern for many people Ojo lets you decide whether to transmit video with each call At any time at the beginning of a call or during it you can easily start or stop video transmission And the cordless handset ensures that no one else...

Page 6: ...mber of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN contact your local telephone company Notes This equipment may not ...

Page 7: ...edures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service Interference Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device mus...

Page 8: ...vision that is receiving the interference If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the FCC has prepared a helpful booklet How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Please specify s...

Page 9: ...aerosol cleaners Use a damp cloth for cleaning 7 Do not disassemble this product If service or repair work is required contact the Motorola address found in the back of this user s guide 8 Do not overload wall outlets and extension cords 9 Avoid using during an electrical storm Use a surge protector to protect the equipment 10 Do not use Ojo to report a gas leak especially if you are in the vicini...

Page 10: ...e Ojo operates on electricity you should have at least one phone in your home that is not cordless in case the power goes out 10 To avoid interference to nearby appliances do not place the base of Ojo on or near a TV microwave oven or VCR Caution To maintain compliance with the FCC s RF exposure guidelines place the base unit at least 20 cm from any person Battery Safety Instructions Do not burn d...

Page 11: ...unt for conventional telephone calls Ojo Unit ID Number located on the box and on the bottom of your Ojo Write your Ojo Unit ID Number here for future reference Unpacking and Checking the Contents Check to make sure the box contains the following items Ojo Personal Video Phone Cordless Handset Power Cord with Power Block Ethernet Cable Battery Pack User s Guide and Quick Start Guide Telephone Line...

Page 12: ...t Your Ojo will continue to function normally A critical upgrade needs to be installed immediately Ojo may not function normally without the installation of a critical upgrade However whether an upgrade is standard or critical your settings call logs and phonebook entries will be preserved and remain stored in Ojo x Appendix 2 Network Installation x Lighting should illuminate your face as you sit ...

Page 13: ...ted 13 Charging the Handset After you ve installed the handset battery pack place the cordless handset in the handset cradle An indicator on the handset screen shows that the handset is charging Charging Indicator ...

Page 14: ...me When the battery pack is fully charged the handset screen displays a full power indicator When the battery needs recharging the power indicator flashes and LOW BATTERY appears on the handset screen Connecting Ojo Connect Ojo as described below 1 Turn off the modem and router power 2 Confirm that your modem is correctly connected to your router 3 Plug one end of the provided Ethernet cable into ...

Page 15: ...minute then turn on the power to the router 6 Plug one end of the Ojo power cord into the Ojo power block and the other end into an electrical outlet 7 Plug the Ojo power block into the 12V 3A port on the back of Ojo Ojo powers on performs a series of self tests and displays a series of startup screens After a few minutes the message Please Call Customer Service is displayed ...

Page 16: ...available for installation This software could consist of new features or improvements to Ojo s operating system There are two types of upgrades standard and critical Upgrades will normally install in less than 15 minutes You may choose to install a standard upgrade or choose to ignore it Your Ojo will continue to function normally A critical upgrade needs to be installed immediately Ojo may not f...

Page 17: ...an Ojo customer service representative at 1 877 FOR MY OJO 1 877 367 6965 from a phone that uses the same phone number that Ojo will use Visit the Ojo Web site at www ojoservices com After you establish your Ojo account the Ojo Home screen is displayed with the correct time for the Eastern Time Zone and date Note Refer to the following page for the procedure to change the time zone If the Ojo Home...

Page 18: ...e and then use the or keys on the handset keypad to display the desired time zone Note The list of time zones includes Eastern Central Mountain Pacific Arizona Aleutian Alaska Hawaii Samoa Michigan Indiana Starke and East Indiana 4 After the desired time zone is displayed press SELECT and then press to save the selection Ojo prompts you to confirm 5 Use the and keys to highlight Yes then press SEL...

Page 19: ...ss Handset Earpiece Video Screen Operation Buttons TALK SPKR END LOCATE Lens Cover Camera Lens and Microphone Video Screen Inset Cradle for Cordless Handset Speaker Volume Control Buttons Microphone Navigation Keys Numeric Keypad TALK MUTE END Handset Screen SELECT ...

Page 20: ...attery is being charged Incoming Caller ID information when an incoming call is received Numbers being entered when an outgoing call is placed The handset screen does not display video Navigation Keys Most Ojo screens provide instructions to follow buttons and an information bar Instructions Buttons You can highlight any of the buttons using the navigation keys on the handset Usually the top most ...

Page 21: ...nu appears 2 Highlight and select Customize to display the Customize screen 3 Select the desired settings see below 4 Press END to display the Ojo Home screen Setting the Ring Tone 1 Highlight and select Ring Tone and then use the or keys on the handset keypad to display the desired ring tone Note Ojo displays the current ring tone setting The ring tones will play as you scroll through the choices...

Page 22: ...eypad to display the desired LCD brightness Note The LCD brightness levels are Very Bright Bright Normal Dim and Dark 2 After the desired LCD brightness is displayed press SELECT and then press to save the selection Ojo prompts you to confirm 3 Use the and keys to highlight Yes then press SELECT Setting the Time Zone 1 Highlight and select Time Zone and then use the or keys on the handset keypad t...

Page 23: ...her party will see press the key To hide your image press the key again 3 Enter the phone number on the handset The video screen displays the number as you enter it 4 Press TALK The other party s phone rings or gives a busy signal If the person you are calling is entered in your Ojo Phonebook the video screen displays a picture if available and the person s name and phone number 5 When the person ...

Page 24: ...ivacy is on Slide the lens cover to the right to allow the camera to display your video image 7 To hang up press END Making a Conventional Call Note To make a conventional phone call your Ojo must be connected to a phone line 1 Enter the phone number 2 Press TALK Receiving a Call Answering a call on Ojo is very simple when the phone rings just press TALK 1 When a call comes in Ojo rings and displa...

Page 25: ...o called Your camera is not activated automatically Consequently neither the caller nor you can see your video image notice the Camera is off message at the bottom 4 To turn your camera on press SELECT Your video image replaces the Camera is off message 5 To end the call press END Using Redial You can redial the last number called by pressing TALK twice ...

Page 26: ...d log see page 35 and highlight the last call 3 Press or SELECT on the handset keypad to display the Entry Options screen 4 Select Store Entry and press END The Ojo Home screen is displayed 5 From the Ojo Home screen press or to highlight PHONEBOOK and then press SELECT The Phonebook screen appears 6 Press or to highlight the phone number that was just stored Note The phone number is usually store...

Page 27: ... for Audio Privacy The speakerphone is active whenever the handset is in the handset cradle For audio privacy 1 Pick up the handset and use it as a portable phone 2 Return the handset to the cradle to activate the speakerphone Note When the handset is out of the cradle you can use the three buttons on the cradle to 1 Answer a call by pressing TALK 2 Press LOCATE to activate your camera 3 End a cal...

Page 28: ...slide the lens cover to the right Your video image replaces the Camera is off message The other party can see you again on their incoming video screen Speed Dialing You can use a one or two digit code to call a frequently called number 1 Check that the Home screen is displayed 2 Enter the one or two digit speed dial code on the handset numeric key pad Note The speed dial code must be set up in you...

Page 29: ...ly from a call log see page 36 or at the end of a call Adding a Listing to the Phonebook You can add a Phonebook entry any time you are not using Ojo to make a call 1 From the Ojo Home screen press or to highlight PHONEBOOK and then press SELECT The Phonebook screen appears 2 Highlight and select ADD NEW ENTRY to display the Phonebook Edit screen ...

Page 30: ...le press 4 twice to enter h x Press a key additional times to enter a capitalized letter or the number itself For example press 4 five times to enter H x Or press 4 seven times to enter the number 4 x To enter a space press To correct an error press to erase backspace the last entry After you have entered the name press SELECT 4 Highlight and select Number and then use the handset keypad to enter ...

Page 31: ...vailable After you have entered the speed dial number press SELECT 6 Highlight and select Location and then use the and keys on the handset keypad to highlight the Home Mobile Work or Home2 icon After you highlight the desired location icon press SELECT 7 Press to save the new Phonebook listing At least one character must be entered in both the Name and Number fields before the listing can be save...

Page 32: ...ss or to highlight the desired listing 3 Press TALK The call is made Editing a Phonebook Listing 1 On the Home screen press or to highlight PHONEBOOK and press SELECT 2 Press or to scroll among the listings in your phonebook until the one you want to edit is highlighted 3 Press SELECT 4 Follow the instructions for entering a listing which begin on page 29 ...

Page 33: ...book until the listing you want to delete is highlighted 3 Press SELECT to display the Phonebook Edit screen 4 Press to highlight the Delete button and then press SELECT to delete the listing Ojo prompts whether to delete the Phonebook listing 5 Use the and keys on the handset keypad to highlight Yes to confirm deleting the listing or highlight No then press SELECT ...

Page 34: ...at key For example press the 5 key again to display the first listing that begins with the letter K A prompt appears if there are no entries that can be accessed by the key you pressed For example if there are no entries that begin with J K or L a prompt notifies you that there are no entries beginning with J K or L depending on how many times you press that key If you select a letter for which th...

Page 35: ...ght and select CALLS RECEIVED or CALLS DIALED to display one of the call log screens 3 Press or to scroll through the list of calls until the call you want is highlighted 4 Press TALK Deleting a Call from a Call Log Each call log maintains up to ten calls When an eleventh call is received or made Ojo adds it to the appropriate call log and automatically deletes the first call You can delete any ca...

Page 36: ...ame number of a caller listed on either call log to your Phonebook 1 On the Home screen press or to highlight MAIN MENU and press SELECT The Main Menu is displayed 2 Highlight and select CALLS RECEIVED or CALLS DIALED to display the call log screen 3 Press or to scroll the list of calls until the call you want is highlighted 4 Press SELECT to display the options screen 5 Highlight and select STORE...

Page 37: ...tative at 1 877 FOR MY OJO 1 877 367 6965 to order units Occasionally Ojo may inform you that software upgrades are available for installation This software could consist of new features or improvements to Ojo s operating system There are two types of upgrades standard and critical Upgrades will normally install in less than 15 minutes You may choose to install a standard upgrade or choose to igno...

Page 38: ...ork visit www homeplug com 2 If your cable modem is connected to a single computer or other device Ojo can be connected to the modem and computer as shown below To connect Ojo in this manner turn off the modem power switch then plug one end of the provided Ethernet cable into the TO MODEM port on the back of Ojo and the other end into the cable modem Connect the Ethernet cable from the PC to the T...

Page 39: ...shown below Note This manner of connecting Ojo is not recommended and may not work if you have a DSL modem Your DSL modem must support DHCP It will not work if the DSL modem requires PPPoE support 4 If you have a DSL modem connect Ojo to the DSL modem using a DSL compatible router ...

Page 40: ...hanging Bandwidth Profile 1 On the Home screen press or to highlight MAIN MENU and press SELECT The Main Menu is displayed 2 Highlight and select Connection to display the Connection screen 3 Press or to highlight Bandwidth Profile and press SELECT 4 Use the and keys on the handset to select one of the following profiles Cable Modem 150 K bps DSL 100 K bps DSL 150 K bps or T1 250 K bps 5 After you...

Page 41: ... _ _ _ _ 8 Using the numeric keypad enter the address information you obtained from your ISP Use the and keys on the handset to move to different Static IP address fields Note Use to enter a dot 9 Press SELECT when the address information has been entered 10 Press to save your Connection settings Ojo prompts you to save the settings Choose Yes to save the settings and return to the Main Menu 11 Pr...

Page 42: ...outer The TO MODEM port uses green and amber LEDS to indicate connection status and speed The green LED blinks when data is flowing through the connection otherwise it stays lit The amber LED is off for low speed connections and lit for high speed connections If connected properly the green status LED on the Ojo should be lit or blinking If not try using a different Ethernet cable Try using a diff...

Page 43: ...o enter a Static IP address for your network set up Please refer to Appendix 3 If after updating your IP address Ojo again checks for a network connection and fails place a call to Customer Service After successfully connecting to the network Ojo prompts you to Please Call Customer Service while Connecting to Server is highlighted in orange Place a call to Customer Service to authenticate the unit...

Page 44: ...all the connections but the Home screen does not come up Check that power is connected and the power source is turned on Check router settings Refer to your router documentation and make sure that UPnP is enabled on the router The Home screen displays the wrong time and date If your time and date are off by more than a day or two check router settings Refer to your router documentation and make su...

Page 45: ...ical Support During Call Set Up Trying to Make a Call The handset is not working Check that the handset battery is installed and charged Move closer to Ojo Sometimes you don t see a picture ID of the incoming caller Review Taking a Caller ID Picture in your User Guide You may not have a Caller ID Picture for this caller in your Phonebook Ask the caller if they have taken their picture ID photo Dur...

Page 46: ... increase the lighting in the room they are in Try adjusting the brightness of your LCD screen Review to LCD Brightness on page 20 of the User Guide The incoming video image freezes Allow a few seconds for the problem to correct itself Cancel the call and try again There is no incoming audio you can t hear the other party Check that the Mute function is off Check the speaker volume setting Check r...

Page 47: ...5 Protocol TCP IP Ethernet Network Interface 100 Base T Communications Standards SIP TCP IP RTP PSTN Connector RJ 11 Dialing Mode Tone DTMF Pulse Audio Compression Video Calls ILBC Compression Audio Calls G 711 Speakerphone Audio Processing Full Duplex Echo Cancellation Adaptive Sub band Display LCD Monitor 7 diagonal Type LCD Resolution 234 x 480 Aspect Ratio 16 9 Camera Image Sensor color Backli...

Page 48: ...s Compression H 264 Standards and Certifications Standards IEEE 802 3 10 Base T 802 UT 100 Base TX Certifications FCC CE Cordless Handset Technical Specifications General Dimensions 6 25 x 1 5 x 0 5 Weight 5 oz Display Illuminated Graphic LCM Range Nominal Effective 100 ft Battery Battery Type Nickel Metal Hydride Charge Time 1 hour Talk Time 6 hours ...

Page 49: ...eceiving 22 camera 17 cautions 10 charging indicator 13 connecting Ojo in a network 35 to a DSL modem 36 using Homeplug 35 controls handset 17 Ojo 17 conventional calls 11 22 copyright information 2 D DSL service 11 36 F FCC information 6 H handset 11 17 charging 12 controls 17 Homeplug 35 I illumination 12 installation 10 interference 7 IP address changing 37 K keypad 17 L lens cover 26 lighting ...

Page 50: ...ting 30 using 32 precautions 9 privacy 5 22 26 provisioning see registering 15 R receiving a call 22 registering Ojo 15 requirements 11 13 S safety instructions 9 screens 18 setup 19 speaker 17 speed dialing 26 T technical specifications 43 trademark information 2 troubleshooting during a call 41 installation or power up 38 39 40 U Unit ID Number 11 unpacking 11 V volume adjustment 25 ...

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